Sales and Operations Manager

3 months ago


Winnipeg, Canada Two Men and a Truck - Winnipeg Full time

**SALES & OPERATIONS MANAGER JOB DESCRIPTION**

**Position Title**:Sales & Operations Manager

**Reports To**:President

**Summary**

The Franchise Sales & Operations Manager overall responsibility is to deliver the highest customer service to increase sales, profitability and the success of the franchise through: overseeing the hiring, training, and motivation of franchise employees; overseeing and executing marketing and sales plans; controlling costs and improving profitability; and consistently exceeding customer expectations. The Franchise Sales & Operations Manager should have strong knowledge of functional support areas, including our core business, sales, finance, human resources, training, marketing, and payroll.

**Responsibilities/Tasks**
- Drives financial statements and continual improvement of key areas of the business.
- Oversees vendor agreements and contract negotiations to ensure strong working relationship and cost reductions where necessary.
- Works with marketing coordinator to develop and execute the franchise marketing plan.
- Works with sales consultant to develop and execute the franchise sales plan.
- Works with the move operations manager to ensure the profitability of moves as well as exceptional customer service
- Responsible for establishing staffing requirements, conducting interviews, new hire process and training of new employees.
- Responsible for employee accountability and adherence to franchise and system standards and policies.
- Responsible for employee development, accountability and corrective action programs.
- Oversees all workers compensation and unemployment claims.
- Responsible for the general ledger and accounts receivable functions.
- Ensures franchise compliance with all DOT regulations and FMCSA guidelines.
- Assists and works with Home Office personnel on the development and rollout of key improvement initiatives for the system.
- Leads the ISO 9001:2008 certification process through overseeing continued compliance.
- Ensures and recommends the appropriate training and development programs for staff offered through **Stick men university**® to further the knowledge of the system
- Actively participates in community, industry or other relevant associations.
- Drives communication upward through monthly reports of all functional areas for executive review
- Other duties as assigned by VP of Operations

Work is generally performed in an office setting with no unusual hazards, however, occasionally lifting of up to 100 pounds may be necessary. Travel is mínimal, but may be require for training purposes.

The qualifications listed above are intended to represent the mínimal skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other job-related criteria.

**Salary**: $35,000.00-$40,000.00 per year

**Benefits**:

- Extended health care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Winnipeg, MB R2J 3T2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

Work Location: In person



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