Estimation/inside Technical Sales

7 months ago

VaudreuilDorion, Canada Aerzen Canada Full time

***

Support development of Aerzen’s national sales by providing technical support for standard Aerzen products in the Canadian market. Be an internal resource and point of contact for Aerzen internally, for customers, and for representatives.

**ESSENTIAL FUNCTIONS**

**Reasonable Accommodations Statement**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

**Essential Functions Statement(s)**
- Support the sales managers and representatives with review of specifications, equipment selection, pricing, and proposal preparation.
- Present differentiating technologies, products, and support services to existing and new customers.
- Be a resource and point of contact for customers by providing technical knowledge, expertise and documentation regarding Aerzen equipment and systems.
- Support project and account managers with product knowledge to satisfy customer needs.
- Interact professionally with Aerzen sales, project management, engineering, procurement, and customer support personnel regarding specific equipment, customers, and projects.
- Provide the best possible “Customer Value + Aerzen Solution” that is safe, efficient, reliable, and profitable for the client as well as for Aerzen.
- Build long-term customer relationships through management and interpretation of their needs.
- Support the development of sales strategies for new products.
- Develop process improvement initiatives to better support the Canadian market and the Aerzen team.

**POSITION QUALIFICATIONS**

**Competency Statement(s)**

**Job Specific Competencies directly related to job**:

- _Analytical Skills: Intermediate_ - Performs intermediate analysis on complex systems, including flow, pressure, load, and power calculations.
- _Analytical Thinking_ - Ability to use thinking and reasoning to solve a problem.
- _Computer Competence_ - Ability to work with and manipulate MS programs (in particular Excel) as well as AutoCAD.
- _Conceptual Thinking_ - Quickly identifies the central or underlying issues in a complex situation. Able to explain such a situation.
- _Customer Orientation_ - Lives the business mission: working to serve our customers and business partners in a trustworthy and reliable manner. Talks to customers to find out what they want and how satisfied they are.
- _Forward Thinking_ - Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingencies.
- _Influencing Others_ - The ability to gain others' support for ideas, proposals, projects, and solutions. Identifies and proposes solutions that benefit all parties involved in a situation.
- _Information Gathering_ - Identifying information needed to clarify a situation, seeking that information from appropriate sources, and using skillful questioning to draw out the information when others are reluctant to disclose it. Seeks the perspective of everyone involved in a situation.
- _Negotiation _- Works with customers and vendors to ensure acceptable terms in pricing and payment. Operates in a way that seeks to achieve mutual benefit for all stakeholders in each transaction.
- _Strategic Thinking_ - Works to establish and articulate a vision for a process, product, or business opportunity.
- _Stress Management_ - Ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.
- _Thoroughness _- Ensuring work and information are complete and accurate. Sets up procedures to ensure high quality of work.

**General Competencies for All Jobs**:

- _Building Collaborative Relationships_ - Develop, maintain, and strengthen partnerships with others inside and outside the organization. Shows an interest in what others have to say; acknowledges their perspectives and ideas.
- _Commitment to Safety_ - Understands, encourages, and carries out the principles of the Aerzen Canada Health and Safety Program. Raises awareness of safety issues to fellow employees and brings immediate attention to safety concerns.
- _Communication _- Ensures that others are kept informed about developments and plans. Keeps manager informed about progress and challenges; avoids surprises. Shares ideas and information with others.
- _Continuous Improvement_ - Looks for opportunities to increase knowledge, works to increase responsibility, strives to achieve personal goals, and provides ongoing and increasing value to the organization.
- _Data Management & Integrity_ - Updates databases, CMS, programs, worksheets, and other business tools with timely and accurate information reliably.
- _Flexibility _- Adapts to change, open to new ideas and responsibilities.
- _Global Perspective_ - Recognizes and address issues that are outside our local team; considers problems and opportunities from a global perspectiv

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