Account Representative

7 months ago


VaudreuilDorion, Canada Ryerson Canada Full time

**The Ryerson difference**:
**The Opportunity**:
We are currently seeking an energetic full time **Account Representative** based in our **Vaudreuil, QC location**. The purpose of this position is inside sales, including quotations and any follow up of all commodities Ryerson Canada provides through various communication methods and networking. An Account Representative adds value by daily contact with our customers including quotations, expediting orders to ensure on time delivery to the customer, entering sales orders, looking after all material needs and assisting the customer with their technical needs by utilizing the resources Ryerson Canada has available.

**Key Responsibilities**:

- Interacts daily with a large customer base on contractual and transactional business
- Ensures all inquiries are quoted accurately and in a timely manner to meet customer needs and satisfy company objectives
- Follows up on all orders and quotations to secure repeat business
- Maximizes the opportunity to build relationships with previously assigned or new customers
- Manages full cycle customer orders from creation through delivery
- Establishes and maintains strong relationships with internal and external partners, including but not limited to account managers, product managers, warehouse operations and an extensive vendor network.
- Understands and effectively incorporates Ryerson’s business goals and concepts to achieve sales and profitability

**Position Requirements**:

- Bachelor’s degree or college diploma preferred
- Prior customer experience, sales, hospitality, retail or industry experience is preferred
- Experience in metal processing and added value would be an asset
- Desire to learn about metals and the industries Ryerson supports
- Excellent professional written, verbal and interpersonal communication skills in English and French required, (30% English, 70% French) in order to communicate with French only and English only speaking internal and external customers, vendors and suppliers.
- Ability to multi-task and prioritize in a rapidly changing environment
- Positive attitude, competitive, goal-oriented, driven with a passion to excel
- Flexible and solutions-oriented

**Job Types**: Full-time, Permanent

Pay: $52,000.00-$70,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- sales: 2 years (preferred)

**Language**:

- English and French (required)

Work Location: In person



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