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Coordinator, Settlement Support

3 months ago

Halifax, Canada ARAISA Full time

**Position Title**:Coordinator, Settlement Support (Bilingual EN/FR)

**Location**: Halifax, NS

**Type**:Full-time (35 hours/week)

**Reports to**: Manager, Special Initiatives

**Salary**:$49,940 annually, plus a comprehensive benefits package

**THE OPPORTUNITY**

The _Atlantic Region Association of Immigrant Serving Agencies (ARAISA)_ is seeking a Coordinator, AIP Settlement Support (Bilingual EN/FR) to join its growing team. Reporting to the Manager, Special Initiatives, the Coordinator, AIP Settlement Support engages with stakeholders and plans, implements, and reports on activities that strengthen settlement supports related to the Atlantic Immigration Program (AIP).

**ABOUT THE ORGANIZATION**

ARAISA is a non-profit umbrella association that serves as a collective voice and forum for its members who are committed to the settlement and integration of immigrants and refugees in the Atlantic Region. ARAISA works to increase the effectiveness of its members through its initiatives to support the sector and its contributions to regional and national forums. ARAISA provides professional development and networking opportunities, facilitates information and resource exchange, hosts sector-specific working groups, convenes meetings with key stakeholders, and represents its members through national bodies, with the goal of having a positive impact on settlement and integration policies and practices.

**MAJOR RESPONSIBILITIES**
- Maintain AIP Settlement Supports website, including regularly updating resources and managing access to password-protected pages for Intercultural Competency Training (ICT) facilitators, and generally seeing to quality assurance
- Onboard new ICT facilitators to familiarize them with the website, processes, training opportunities, and related resources
- Convene ICT facilitators on a regular basis (e.g. quarterly virtual or periodically in person) to provide updates, share resources, and engage in peer learning
- Issue certificates from Intercultural Competency Training (ICT) in an efficient and timely manner
- Compile and share evaluations resulting from ICT trainings with AIP-designated Service Provider Organizations (SPOs) on a regular basis (e.g. monthly)
- Collect data and information required to develop, implement, track, evaluate, and report on initiatives, (e.g. quarterly statistical reports on number of certificates issued as well as narrative reports), with a continuous improvement approach
- Organize virtual and/or in-person stakeholder meetings, as required, with designated service provider organizations, provincial and federal government representatives, and other stakeholders
- Procure, direct, and oversee the work of third-party consultants and external vendors as required
- Maintain an up-to-date knowledge base of settlement and integration programming, intercultural competency training, the Atlantic Immigration Program, and other work-related areas
- Ensure accurate communication occurs in both official languages, including translation of texts and simultaneous interpretation during meetings, where required
- Develop and execute work plans with associated timelines, targets, and anticipated outcomes
- Contribute to a positive team environment where diversity, trust, learning, and well-being are valued

The Coordinator, AIP Settlement Support is also responsible for:

- Providing support to ARAISA’s programs and operations as required
- Representing ARAISA at events or external meetings, when requested
- Other duties or projects as assigned

**POSITION QUALIFICATIONS/COMPETENCIES**
- 3+ years of relevant professional work experience
- University degree(s) in a relevant field(s)
- Excellent written and verbal communication skills in **both **French and English **required**:

- Project management, including work planning, priority setting, service procurement, working within set budgets, drafting reports, monitoring, and evaluation

**Other competencies**:

- Content Management System (CMS) proficiency (e.g. WordPress)
- Strong relationship-building and networking skills
- Clear, engaging communication skills for facilitation, effective consultation, and collaboration
- Understanding of intercultural learning, and equity, diversity, and inclusion (EDI)
- Ability to maintain an up-to-date understanding of the settlement and integration sector, as well as immigration pathways, in the Atlantic Canadian context
- Effective information-gathering skills, including survey development and data analysis
- Strong organizational, problem-solving, and analytical skills
- Advanced computer proficiency, including MS Office Suite, Sharepoint, Zoom, and program-specific apps (e.g. certificate software, Power Automate)

**WORKING CONDITIONS**
- ARAISA staff work in a hybrid environment which includes a minimum of 2 days per week in the ARAISA office, with additional regular all-staff in-person meetings in accordance with our HR Policy Manual that can be updated periodically.
- Travel