Restaurant General Manager

3 weeks ago

Victoria, Canada K.E.I McDonald's Restaurants Full time

**Salary Range** $60,000 to $75,000 annually based on experience. Total compensation package also includes:

- $90 monthly cellphone credit
- $60 monthly gas allowance
- $1000 annual wellness spending account
- Access to CanadaLife extended health program with cost-share benefits up to $2525*
- Up to $6000 in variable, target-based bonus annually*
- *program criteria and qualification applicable_

**Relocation **We look forward to discussing one-time reimbursement for qualified applicants interested in relocating to Vancouver Island

**Schedule** This is a full-time management position; the work schedule varies with the opportunity for shift flexibility being based around business needs and restaurant/positional responsibilities. Our restaurants operate 24 hours a day, 7 days a week and work hours include weekends, mornings, afternoons, and evenings/nights. A typical week will include roughly 50% on-floor operational management and coaching and 50% administrative tasks

**Position Overview**
- Reporting directly to the Operations Consultant, the General Manager is accountable for the overall operations and profitability of a medium - high volume restaurant including all aspects of the daily, weekly, and monthly metrics
- Maintaining a high level of business controls in the areas of managing food cost, labour costs, and other line items
- Maintaining and teaching a high standard of cleanliness in all areas of the restaurant
- Building sales through a passion for guest service in all aspects of the business
- Identifying operational gaps in the restaurant, diagnose root causes, and provide direction and coaching to alleviate
- Reviewing and analyzing guest count, sales, and profit results. Adjusting business plans and/or tactics when necessary
- Regular monitoring of company communication to stay informed of promotions and procedural changes. May include sharing, teaching, or coaching staff on information received
- Executing and overseeing food safety standards through daily certifications, maintaining physical plant cleanliness standards, and monitoring staff actions
- Following McDonald’s high standard of people practices and professional conduct. This includes the duty to ensure all team members work according to K.E.I standards while also maintaining legal compliance
- Seeking guest feedback. Rewarding customer compliments and handling guest complaints
- Monitor and report progress on business goals and objectives using internal measurement tools
- Conduct weekly department walk-thru to assess performance, diagnose opportunities and identify action
- Prepare for and facilitate weekly manager's meetings and progress reports

**Qualifications**
- Minimum 2 years of experience as a General Manager in a quick service, high volume restaurant setting. McDonald’s experience is preferred
- Previous P&L accountability with proven track record of successful profit management
- Self-led through internal motivation
- Leads through delegation and accountability of clear roles and expectations
- Holds a confident and positive leadership style that can motivate and drive change within a large team
- Leads through guest-centric metrics
- Employee-focused approach to business management creating high retention and job satisfaction.
- Demonstrates an intermediate/high level of written and verbal communication
- Ability to travel independently in between central and southern Vancouver Island
- Ability to work a variable and flexible schedule

**About Us **K.E.I is a proud multi-unit franchise of McDonald’s Restaurants on Vancouver Island. We are a locally owned and operated organization that encompasses the mid-Island down to Greater Victoria. We are dedicated to providing excellent guest service to all our customers and we know that starts with hiring, training, and developing the best people

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$75,000.00 per year

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule

Flexible Language Requirement:

- French not required

Ability to commute/relocate:

- Victoria, BC: reliably commute or be willing to relocate with an employer-provided relocation package (required)

**Experience**:

- Restaurant Management: 2 years (required)

Work Location: In person

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