Business Support Team Lead

4 weeks ago

Edmonton, Canada Government of Alberta Full time

**Job Information**

Job Requisition ID: 65937
Ministry: Education
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: : January 13, 2025
Classification: Program Services 4

**Salary**: $2757.39 to $3604.17 bi-weekly ($71,967 - $94,068/year)

Alberta Education supports students, parents, teachers and administrators from Early Childhood Services (ECS) through Grade 12. Share your talent, your leadership and your success as you shape the future of education in Alberta. Through safe and caring schools for all students, Alberta’s government is making life better by investing in education - one of the most important investments we can make in our future. The Ministry has the following responsibilities: develop curriculum and set standards; evaluate curriculum and assess outcomes; teacher development and certification; support students with diverse learning needs; fund and support school boards; First Nations, Métis and Inuit and Francophone education; and oversees basic education policy and regulations.

**Role Responsibilities**:
Reporting to the Operations Manager supports the department, Minister of Education and Kindergarten to Grade 12 school authorities including providing leadership, direction and oversight in the development and delivery of the Provincial Approach to Student Information (PASI) system.

The Business Support Team Lead provides strategic and operational leadership in a context of the collection and use of student information within the ECS to grade 12 Education system. The Team Lead is a key position linking the internal department business areas with external stakeholders including Workforce Development sector, other ministries and Alberta school authorities with evolving Student Records business services.

The Major responsibilities of this position include:

- Lead and coordinate the management of Student Records Business Support Unit.
- Manage the organizational changes from business process re-engineering.
- Anticipate emerging programs and service changes and ensure staff access to training
- Lead and manage Student Records Business Support Unit, the delivery of unit support and services.
- Establish tracking, reporting, and evaluation systems for the operational cycle.
- Plan, prioritize and report on operational updates within the operational program budget including complex decisions to meet competing branch and stakeholder demands.
- Collaborates with IT service providers within Service Alberta to ensure that business needs are reflected in technology solutions and changes to student information systems.
- Ensure performance management processes such as the Personal Performance Agreement are in place.
- Handle employee relations issues in accordance with accepted HR practices including performance, staff professional conduct and code of ethics concerns. Plan, analyze and report on budget realities for the unit people resources including FTE staff and contingent resources.Please

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

- **Creative Problem Solving**:

- Facilitates the creation of a work environment for generating and finding newer ideas to solve existing and potential problems.
- **Build Collaborative Environments**:

- Leads cross functional collaboration and initiate strategic communication systems to anticipate and address potential conflict and builds and atmosphere of genuine trust and teamwork.
- **Systems Thinking**:

- Considers the impact of strategies and changes on the work of clients, stakeholders, and team members and support organization vision and goals through strategic planning of tasks and considering relationships between different work approaches and their impact on different programs, divisions and ministries.
- **Develop Self and Others**:

- Proven ability to foster partnerships and to achieve organizational goals within an organization.

**Qualifications**:
University graduation in a related field plus 4 years progressively responsible related experience; or equivalent as described below.

**Equivalency**:
Directly related education or experience considered on the basis of:

- 1 year of education for 1 year of experience; or
- 1 year of experience for 1 year of education.

**Assets**:

- Knowledge of current management and leadership theory including effective practices.
- Knowledge of Student Records programs and services.
- Knowledge of current and evolving Student Records stakeholders.
- Knowledge of relevant Ministry and Government policies and legislation including EducationAct, Student Record Regulation, Guide to education, Freedom of Information

  • Team Lead Full Time Days: Supportive Housing

    5 days ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Supportive Housing, Shanoa's Place - Team Lead** **Full-time 9:00 am - 5:00 pm** Youth Empowerment and Support Services (YESS) is currently seeking a qualified permanent full-time Team Lead, to provide support for Shanoa's Place, part of the supportive housing shelter program and create a safe environment for youth. What We Do YESS is a not-for-profit...

  • Team Lead Part-time Evenings: Youth Support Centre

    7 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Youth Support Centre** **Full-time** **Positions available: 2** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Part-Time Permanent Team Lead, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support...

  • Team Lead Full-time Overnight: Youth Support Centre

    7 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Youth Support Centre Full-time **Positions available**: 2 Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Team Lead, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre...

  • Team Lead Full-time Overnight: Youth Support Centre

    7 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Youth Support Centre** **Full-time** **Positions available: 2** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Team Lead, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support...

  • Technology Support Team Lead

    2 weeks ago

    Edmonton, Canada Finning Canada Full time

    Company: Finning Canada - Number of Openings: 1 - Worker Type: Permanent - Position Overview: Reporting to the Technology Support Supervisor, the Technology Support Team Lead will lead and support the individuals who will execute on the support playbook developed together with the manager and the support team. This role will work in conjunction with the...

  • Regional Business Development Team Lead

    7 months ago

    Edmonton, Canada VETS Group Full time

    **Job Title: Regional Business Development Team Lead** **Job Type: F/T Permanent Position** **Shift: Monday to Friday - 8:00AM - 4:30PM** **Company: VETS Facility Services** **Role Reports to: VP Facility Services** **Location: Edmonton, AB** **About Us**: VETS is a leading, full-service repair and maintenance solutions provider for HVAC,...

  • Team Lead

    1 month ago

    Edmonton, Canada Colliers Project Leaders Full time

    Overview: At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients’ needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it. Our commitment to realizing our clients' vision inspires us to look beyond the immediate - to the...

  • Team Lead

    1 week ago

    Edmonton, Canada Louis Vuitton Full time

    Job responsibilities Louis Vuitton is seeking a motivated & client centric Team Lead to join our team. As a Team Lead you will be an ambassador of the Brand and will assist the Store Manager and/or Team Managers to mentor and develop the team, build Client relationships, proactively champion the achievement of sales goals and...

  • Team Lead, Business Solutions

    1 month ago

    Edmonton, Canada Government of Alberta Full time

    **Job Information** Job Requisition ID: 65314 Ministry: Energy and Minerals Location: Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Permanent Scope: Open Competition Closing Date: January 2, 2025 Classification: Program Services 3 Market Adjustment **Salary**: $2,626.89 to $3,448.73 bi-weekly ($68,561-...

  • Team Lead, Student Supports

    3 months ago

    Edmonton, Canada Norquest College Full time

    **COMPETITION NUMBER: 924** **STUDENT SERVICE CENTRE** NorQuesters are difference makers and we’re searching for someone who can lead from where they are as a Team Lead, supporting our Student Supports Administrators. The Team Lead works closely with the Manager to review and communicate operational changes and create and manage a calendar of regularly...

  • Team Lead Full Time Evenings: Shelters

    7 days ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Nexus Team Lead** **Full-time 3:00 pm - 11:00 pm** Youth Empowerment and Support Services (YESS) is currently seeking a qualified permanent full-time Team Lead, to provide support for our Nexus Shelter and create a safe environment for youth. What We Do YESS is a not-for-profit agency working with youth facing difficult realities. We provide shelter,...

  • Team Lead Full Time Days: Shelters

    4 days ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Nexus Team Lead** **Full-time 7:00 am - 3:00 pm** Youth Empowerment and Support Services (YESS) is currently seeking a qualified permanent full-time Team Lead, to provide support for our Nexus Shelter and create a safe environment for youth. What We Do YESS is a not-for-profit agency working with youth facing difficult realities. We provide shelter,...

  • Team Lead, Administrative Process

    1 week ago

    Edmonton, Canada NORQUEST COLLEGE Full time

    **Job Description**: **TEAM LEAD, ADMINISTRATIVE PROCESS** **FACULTY OF HEALTH STUDIES** NorQuesters are difference makers and we’re searching for someone dedicated to finding ways forward to join our Faculty of Health as the Team Lead, Administrative Process. The Administrative Process Team Lead directly supports the Business Operations Manager with a...

  • Business Development Lead

    7 months ago

    Edmonton, Canada NAIT Full time

    Are you looking for a business development role that puts you at the cutting edge of innovation and applied research in a collaborative working environment? NAIT Industry Solutions is a $40+ million per year business unit with over 250 employees that provides applied research, corporate training and continuing education for partners from industry, government...

  • Business Development Lead

    4 months ago

    Edmonton, Canada NAIT Full time

    Are you looking for a role that puts you at the cutting edge of innovation and applied research in a collaborative working environment? NAIT Industry Solutions is a $40+ million per year business unit with over 200 employees that provides applied research, corporate training and continuing education for partners from industry, Indigenous communities,...

  • Team Lead/support Worker

    7 months ago

    Edmonton, Canada Neighborhood Bridges Full time

    **About us** We are professional, agile, innovative and our goal is to Neighborhood Bridges is a small community organization in Edmonton, AB. We are professional, agile and our goal is to A world where everyone is a valued citizen Who we are: Neighborhood Bridges is a community of people with intellectual disabilities, their families and human rights...

  • Sales Team Manager

    7 months ago

    Edmonton, Canada VETS Sheet Metal Full time

    **Job Title: Sales Manager** **Job Type: F/T Permanent Position** **Shift: Monday to Friday - 8:00AM - 4:30PM** **Company: VETS Facility Services** **Role Reports to: VP Facility Services** **Location: Edmonton, AB** **About Us**: VETS is a leading, full-service repair and maintenance solutions provider for HVAC, refrigeration, and plumbing systems,...

  • Team Lead, Edmonton

    7 months ago

    Edmonton, Canada Louis Vuitton Full time

    POSTE An exciting opportunity has arisen within Louis Vuitton for a high caliber and client focused Team Lead for our Calgary store. As a role model for the team and wider business, you will need to demonstrate superb sales leadership skills in respect to building your personal client portfolio, driving client repurchase rates & cross selling thus ensuring...

  • Team Lead, Edmonton

    9 months ago

    Edmonton, Canada Louis Vuitton Malletier Full time

    **Position**: An exciting opportunity has arisen within Louis Vuitton for a high caliber and client focused Team Lead for our Calgary store. As a role model for the team and wider business, you will need to demonstrate superb sales leadership skills in respect to building your personal client portfolio, driving client repurchase rates & cross selling thus...

  • Team Lead

    7 months ago

    Edmonton, Canada Gateway Holistic Care Group Full time

    Job Summary: The Team Lead plays a critical role in our organization, overseeing a team of caregivers and support staff to ensure the delivery of high-quality care and support services to our clients. The Team Lead is responsible for providing leadership, guidance, and support to the team, while also ensuring compliance with relevant regulations and...