Account Manager

6 days ago


Toronto, Canada Cincinnati Bell Full time

**Job Purpose**

The Account Manager plays a key role in the Business Sales process. The position is the primary contact for all face-to-face, proactive sales efforts for a variety of complex and newly emerging products and services for a select segment of highly strategic customers. Customer satisfaction as well as the financial performance of a specific number of accounts within an assigned market segment will directly relate to the performance of the Account Manager. The successful Account Manager will develop and utilize sales plans and strategies to economically reach sales goals.

**Essential Functions**
- Develop/ maintain customer relationships (15%)
- Cold call with established customer list (15%)
- Manage the sales cycle and close business (25%)
- Uncover new revenue opportunities and deploy resources as appropriate (15%)
- Prepare and present effective proposals (15%)
- Total of 15%:

- Develop sales plans
- Understand CBT's strategic direction and sales implementation processes
- Motivate the team
- Provide generalist level product knowledge/ expertise
- Understand/ manage client's business: strategies and business issues
- Understand/ manage telecom
- Demonstrate business acumen
- Lead design of customer's tailored solution
- Interface with sales engineers
- Provide regular updates to the Account Manager on each account
- Position with customers

**Experience**
- 3 to 5 years of experience
- A four-year business degree or equivalent experience required
- Salesperson from a competitive environment desired
- Prior training/experience in data, voice, video and/or image communications, selling skills, and proposal generation required

**Education**
- Four years of College resulting in a Bachelor's Degree or equivalent
- Preferred MBA

**Special Knowledge, Skills, and Abilities**
- Consultative Selling
- Sales Process
- Customer Knowledge
- Qualifying
- Planning
- Product Knowledge
- Business Acumen
- Competitive Knowledge
- Resource Management
- Self Management
- Innovation
- Resource Leadership

**Supervisory Responsibilities**

No Supervisory Responsibility

**About Us**
- OnX Canada is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. From unified communications to cloud services and beyond, OnX combines deep technical expertise with a full suite of flexible technology solutions that drive business outcomes, improve operational efficiency, mitigate risk, and reduce costs for its clients. OnX simplifies IT and Communications strategies with local knowledge and support for Canadian organizations. We are focused on building and maintaining a diverse team of employees who are committed to delivering an outstanding customer experience. We call the communities we serve home and giving back to these communities is an important part of our culture. OnX offers an amazing Employee Volunteer Program, Employee Resource Groups, and organized corporate community service events that further strengthen our community relationships.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.

**Location(s)**

Canada - Ontario



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