Sales Coordinator

2 weeks ago

Edmonton, Canada Provan Control Inc. Full time

**Who You Are**:
You are an exceptional Aftermarket Sales Support Representative who has extensive experience in selling and securing aftermarket product orders from existing and prospective customers.

Your mission at CB Process is to take the tools and processes that we currently have and use them to make our customers experience world class.

You use your time effectively and efficiently and concentrate your efforts on the more important priorities. You are able to get more done in less time than others and can attend to a broader range of activities.

**Role and Responsibilities**:

- Provide incoming call coverage.
- Receive inquiries and qualify opportunities, direct to the appropriate contact or add to appropriate ERP/CRM queues, send customer acknowledgements.
- Review customer RFQ and Purchase Orders, provide commercial clarifications.
- Accurate and timely entry of quotes, sales orders, and purchase orders according to company processes and procedures
- Manage documentation control for applicable orders according to company processes and procedures.
- Maintain accurate backlog reports for applicable orders according to company processes and procedures.
- Provide expediting and inform customers of delays or problems with delivery according to company processes and procedures.
- Provide sales support by assisting with scheduling, maintaining accurate customer records, providing reports, attending meetings and communicating relevant information regarding customer accounts.
- Review, negotiation and filing of Customer Terms & Conditions according to company processes and procedures.
- Review inventory min/max levels and place inventory orders according to company processes and procedures
- Review vendor order acknowledgements for accuracy against purchase orders
- All other duties as assigned.

**Required Experience**:

- Post-secondary education
- 2-5-years’ experience in a similar role or industry

**Competencies**:
**Dealing With Ambiguity**

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle.

**Decision Quality**:
Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.

**Functional/Technical Skills**:
Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

**Interpersonal Savvy**:
Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

**Organizing**:
Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently arranges information and files in a useful manner.

**Perseverance**:
Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.

**Problem Solving**:
Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

**Technical Learning**:
Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars.

**Salary**: From $45,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Edmonton, AB T5S 2W4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person

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