Service Advisor, Volkswagen

6 months ago

Saskatoon, Canada FFUN Group Full time

**Service Advisor**

**Location: Volkswagen of Saskatoon, SK**

There are names for people like youYoda, Gandalf, or simply, The Customer Whisperer. That’s because the Service Advisor is the creator of calm for customers with vehicle trouble and the voice of encouragement for those looking for upgrades and advice. As a customer service specialist, you will be the one to respond quickly and effectively to customer requests. Because a Service Advisor is the key to an effective Service Department Team and a happy customer that comes back again and again. And brings their friends.

**What’s in it for you?**
- **Employee Discount**- Get excited with exclusive discounts, not just on vehicles, but also on service, repairs, and parts.
- **Training & Development**- Buckle up for an exciting ride Joining us is like stepping onto a rocket ship of learning opportunities in a turbo-charged industry.
- **Corporate Gym Membership Rates**:

- Get your fitness on with corporate gym membership rates that won't break the bank. Flex those muscles, both at work and at the gym.
- **Health & Dental**- Stay healthy and smile bright with our comprehensive health and dental plans. We've got you covered inside and out.
- **Giving Back**- From Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives.
- **Group Retirement Savings Plan**:

- Employer-Employee matched contributions because we care about your future financial security.

**What you’ll be doing.**

You’re the fresh-sliced corned beef and mustard in the service sandwich, that delicious liaison between the customer slice of toast and service technician slice of toast and you’ll keep up the customer’s appetite for FFUN Service by professionally handling all customer and supplier interactions in a calm, reassuring way that creates happiness and loyalty all around. You’ll keep up the documentation on all processes and vehicle conditions and act as a source of timely information by letting customers know about all services needed for their vehicles.

**What you will bring**:

- Experience as a Service Advisor in Automotive Dealership setting would be considered an asset.
- Service writing experience.
- Excellent communication and organizational skills.
- Your love for providing exceptional customer service.
- Enjoys a fast-paced environment, is hard working and brings a positive friendly attitude.
- Must have a valid Class 5 Saskatchewan Driver’s License upon employment.

**What it's really like to work here.**

Discover a world of opportunities at the only Volkswagen store in Saskatoon, part of the FFUN Group, Canada’s fastest-growing motor and recreational group retailer. Join our high-volume, state-of-the-art facility - one of Saskatchewan’s largest dealerships. Located at Ignition Avenue, the flagship store of Saskatchewan’s newest auto mall, we are the closest OEM dealership to Martensville & Warman. At FFUN, we bring life to your career, offering excellent pay, benefits, training, and a vibrant culture. Embrace our core values: Driven to Grow, Team Player, FFUN Attitude, and Down to Earth.

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