Manager of Operations

7 months ago

Ponoka, Canada Town of Ponoka Full time

Job Summary:
The Manager of Operations reports to the General Manager: Planning and Infrastructure and manages all aspects of Public Works (Roadways/Storm), Utilities (Water/Wastewater/Electrical), Solid Waste and Fleet services. The team’s work will collectively support the Vision of the Town of Ponoka: To be a thriving community with a hometown feel.

Reporting to the General Manager of Planning & Infrastructure and member of the Planning & Infrastructure Management Team, the Operations Manager provides direction and oversight of the following direct reports:

- Waterworks Foreman
- Public Works Foreman
- Electrical Foreman
- Operations Secretary

**Responsibilities**:
**Management**:

- Providing the General Manager support and assistance in preparing reports whenever requested and always in a timely manner.
- Keep the General Manager informed of critical issues/items arising relating to the Operations area of responsibility and make recommendations to address both immediate and core issue(s).
- Hire, discipline, develop and manage staff.
- Monitor staff goal achievement throughout the year, use that information to complete the annual performance review including further appraisal if required to ensure employee is achieving his/her goals.
- Attend council meetings when needed and represent the Town on various committees and/or commissions and community groups.
- Develop and manage business continuity plans and contract services through procurement best practices and policy.
- Coach, mentor and develop staff to improve decision-making and performance in line with corporate philosophy and expectations.

**Job Duties and Tasks**:

- Develop and present the Operations Department annual operating and capital budgets in collaboration with the P&I division, supporting engineering services and others(s).
- Provide oversight of each operational areas including providing oversight controls of annual operating and capital budgets.
- Ensure reporting requirements are prepared and submitted to provincial and federal regulatory bodies on all environmental/utility issues.
- Ensure the Town is fully compliant on Town tasks, activities and projects with all relevant legislation and Town policies.
- Develop programs and procedures required to adhere to regulations, safety inspections, preventative maintenance, and emergency operations.
- Coordinate the operations of the Town’s Potable Water supply through the Regional Water Services Commission.
- Provide direction and support to division team members, in acquiring the services of consultants and contractors to undertake various projects as assigned by the General Manager and monitor the progress.
- Establish, in collaboration with Operations supervisory team, short and long-term needs of the department including research and adoption of new initiatives in promoting efficiencies within the department.
- Ensure health and safety responsibilities under the Town’s Health & Safety Program and legislation are being met by the department.
- Provide backup support to the Planning & Infrastructure Management Team (ie. Vacation support, council meetings, etc.). Act as the liaison between Operations Department and industry partners (ie. ATCO gas, Alberta Transportation contractors, etc.) as it relates to operations and capital initiatives.
- Act as Town representative with various agencies such as provincial departments, (AT, AEP, OH&S), professional associations such as CPWA, AWWOA, AMPMG and municipalities.
- Ensure all work-related information is kept confidential as per policy and in accordance with Freedom of Information and Protection of Privacy Act. Comply with records management practices as stated in the Records Management Policy.

All other duties as assigned by the General Manager of Planning & Infrastructure

**Requirements**:

- **Education**
**- **Diploma or degree in an engineering or equivalent field.
- Professional Engineering (P. Eng) or Certified Engineering (CET/RET)
- Equivalent education and experience may be considered.

**Experience**

10 years previous related industry experience

5 years directly related Management experience.

**Other**

Valid Class 5 driver’s license, with an acceptable drivers’ abstract.

Satisfactory Criminal Record Check

**Knowledge, Skills and Abilities**:
Knowledge of Water/Wastewater, Electrical and Public Works work procedures and safe practices.
- Knowledge in all aspects of Fleet Management and Solid Waste Management services and programs.
- Knowledge of the Municipal Government Act (MGA), provincial and federal regulations, Codes and Acts.
- Effective and proven skills managing a diverse operational team within a unionized environment.
- Ability to read engineering drawings and reports.
- Ability to read and write and communicate effectively orally and in writing.
- Ability to build and motivate a team.
- Ability to ensure all work-related information is kept confidential as per policy and in accordance with Freedom o

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