Managed Program Account Coordinator
6 months ago
As the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry through quality, passion and hard work, we are committed to building empowered teams and delivering a second-to-none customer experience.
Caesarstone proudly maintains a leading presence in more than 50 countries, with our global head office in Israel, along with four state-of-the-art manufacturing plants in the USA, Israel, and India. With our North American headquarters in Charlotte, NC, our teams reach across multiple regions across the USA and Canada.
At Caesarstone, we believe our employees are the backbone of our company. We are committed to hiring team members who are creative, innovative, dedicated and disciplined. We are a thriving company with a variety of career opportunities seeking forward-thinking professionals to join our team. We offer exceptional benefits, competitive salaries, and a compassionate and collaborative company culture. Come join our team
The Caesarstone Managed Program Account Coordinator will oversee a subset of affiliated retail customers and the related fabricators sub-contracted by Caesarstone to provide administrative and customer service support to those retail customers and fabricators. This is a day-to-day hybrid customer service, administrative support and data entry role to ensure smooth sales procedures.
**RESPONSIBILITIES**:
- Represent Caesarstone in a professional manner through interaction with retailers, customers, and fabricators.
- Liaise with retailers, customers and fabricators.
- Ensure data imported into systems (Portal and Oracle) is complete and accurate.
- Coordinate slab shipments to Managed Program fabricators.
- Manage the project from beginning to end including fabricators job status and customer inquiries.
- Field warranty inquiries and follow through for resolution.
- Monitor Managed Program stores’ AR aging reports to ensure funds are collected in accordance with established payment terms.
- Monitor fabricators’ AP reports to ensure funds are paid in accordance with established payment terms.
- Monitor material usage and facilitate waste reduction to achieve targets.
- Manage any concerns surrounding the custom countertop process including deescalating complaints from retailers and fabricators, identifying the appropriate corrective action, and seeing through resolution to customer satisfaction. This will entail occasional interaction with the homeowner / end user.
- Ensure consignment inventories are fully stocked, reported inventory counts are accurate, and replenishment shipments are timely.
- Where applicable escalate issues to maintain high levels of customer satisfaction.
- Occasional travel to affiliated retailer customers for employee training sessions.
- This is a diverse role with ever-evolving responsibilities, requiring a willingness to take on new, challenging tasks as they arise.
**Requirements**:
**QUALIFICATIONS**:
- Excellent communication skills, both written and verbal, with a problem-solving attitude.
- Detail oriented with strong organizational skills.
- Time-management skills, able to multitask and prioritize numerous concurrent tasks.
- Customer service experience.
- Excellent computer skills (MS Office in particular).
- Ability to both cooperate well as a team member and function efficiently on individual work.
- Minimum 3 years related experience, familiarity with the functional business environment.
- Post-secondary education an asset.
- Able to read simple floor plans and complete simple math calculations.
**PREFERRED QUALIFICATIONS**:
- Oracle or other ERP system experience.
- Inventory management experience.
- Bachelor’s Degree in Business Administration or similar field.
- Three years of account coordination or management experience.
**WORKING CONDITIONS**
- Manual dexterity required to use desktop computer and peripherals.
The base salary for this role is between $47,000 - $52,000.
**OUR COMPANY VALUES**
**People First: We treat each other with fairness and respect, consistently provide opportunities for growth, and health and safety are our first priority.**
**Accountability: Together, we take ownership of our actions, business and future.**
**Innovation: We are committed to fresh thinking and breakthrough ideas that create value.**
**Winning Spirit: We are enthusiastic and foster a ‘can-do’ attitude in striving to be No 1. We are committed to excellence and share and celebrate our achievements.**Location website:
Canada
-
Managed Program Account Coordinator
6 months ago
Vaughan, Canada Caesarstone Full time**6-MONTH CONTRACT POSITION** As the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry through quality, passion and hard work, we are committed to building empowered teams and delivering a second-to-none customer...
-
Program Facilitator
3 days ago
Vaughan, Canada Creating Alternatives Day Program Full timeExternal: Program Facilitator - 1 year Contract Reports to: Program Supervisor Classification: Full-Time Location: Travel between sites as necessary SUMMARY OF RESPONSIBILITIES Creating Alternatives delivers an all-inclusive person-centered program which supports individuals who have a developmental or cognitive disability. The Program Facilitator is...
-
National Accounts Coordinator
5 months ago
Vaughan, Canada White Cap Full timeA position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving...
-
Account Coordinator
2 months ago
Vaughan, Canada UNFI Canada Full time**Who are we?** - **United Natural Foods Inc. (UNFI) is the leading distributor of all natural, organic, and specialty foods! We're on a journey to transform the world of food for our customers, suppliers, associates, and the families we serve every day. Our mission is simple: to provide healthier food choices to people everywhere. **_ - **Better Food,...
-
Accounting Manager
5 months ago
Vaughan, Canada AFX INFRASTRUCTURE CONSULTING Full time**Accounting Manager Job Description** **We are seeking an experienced and highly motivated Accounting Manager to join our team. The Accounting Manager will be responsible for overseeing all aspects of financial reporting, accounting operations, and compliance. You must be a highly organized and detail-oriented individual with strong analytical and...
-
Account Coordinator
3 months ago
Vaughan, Canada Walmax Stucco Ltd Full time**About us** Walmax Stucco Ltd is a small business in Vaughan, ON. We are agile, professional, and collaborative. Our work environment includes: - Modern office setting - Growth opportunities **Job Details** We are Stucco, Wood Framing and Caulking Contractor. We are looking for an Account Coordinator to join our growing team for our construction...
-
Key Account Manager
6 months ago
Vaughan, Canada Carrier Full time**Country**: Canada **Location**: LOC13033 340 Four Valley Drive,Vaughan,Ontario,L4K 5Z1,Canada **Carrier **is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by...
-
Key Account Manager
6 months ago
Vaughan, Canada Carrier Full timeAbout this role The Key Accounts Manager will deal with internal and external stakeholders. Internally there will be regular interaction with local sales and operations employees along with cross-functional teams both in Canada and the United States. The external focus will be on managing the top tier two regional retail accounts and our service...
-
Spp Account Service Coordinator
5 months ago
Vaughan, Canada Staples, Inc. Full timeStaples is business to business. You’re what binds us together. Staples Promotional Products leads the industry with design expertise, best in class technology and inspiring creativity. SPP offers hundreds of customizable products - from coolers to notebooks - that allow companies to maximize brand recognition and reach thousands of people at a low...
-
Accounting Manager
6 months ago
Vaughan, Canada Magna International Full time**Minimum Qualifications**: - Must have University degree in accounting or finance - Must be working towards CPA designation - Minimum five (5) years of progressive accounting experience in a manufacturing environment - Must possess sound knowledge of PC based computer software (e.g.accounting/ Microsoft office) - Demonstrated strong technical knowledge of...
-
Accounting Coordinator
6 months ago
Vaughan, Canada VetStrategy Full time**The Role** At VetStrategy, your work experience will be truly unique. We are looking for an Accounting Coordinator with strong organizational and interpersonal skills to join a dynamic team at our dog-friendly home office in Vaughan. We aim to provide outstanding accounting support to our family of clinics, so that veterinarians can focus on what they do...
-
Program Manager
6 months ago
Vaughan, Canada Magna International Inc. Full time**Job Number**: 59292 **Group**: Magna Exteriors **Division**: Tycos Tool & Die **Job Type**: Permanent/Regular **Location**: VAUGHAN **Group Description** The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight...
-
Public Health Program Coordinator
2 weeks ago
Vaughan, Ontario, Canada The Regional Municipality of York Full timeAbout the RoleThis position is responsible for coordinating and supporting environmental health surveillance, research, partnerships, development of healthy public policy, information management, and data management relating to the Ontario Public Health Standards – Healthy Environments Program Standard and applicable protocols.Company OverviewThe Regional...
-
Accounts Payable Coordinator
2 months ago
Vaughan, Canada Longo's Full timeWe are looking for an **Accounts Payable Coordinator** who is passionate about food and enjoys working in a fast paced, customer service centric, team environment! Do you have experience as an Accounts Payable Coordinator? Do you have a passion for Accounts Payable? Why not join us? **Position**:Accounts Payable Coordinator *** **Job Overview**: ...
-
Key Account Manager
5 months ago
Vaughan, Canada Carrier Full timeCountry: CanadaLocation: LOC13033 340 Four Valley Drive,Vaughan,Ontario,L4K 5Z1,CanadaCarrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer,...
-
Accounting Operations Coordinator
2 weeks ago
Vaughan, Ontario, Canada The Real Estate Centre Inc. Full timeJob SummaryWe are seeking an experienced Accounting Operations Coordinator to join our team at The Real Estate Centre Inc. In this role, you will be responsible for overseeing the day-to-day operations of the accounting department, ensuring smooth and efficient financial processes.About UsThe Real Estate Centre Inc. is a leading real estate company that...
-
National Account Manager
6 months ago
Vaughan, Canada Spicers Canada ULC Full timeBacked by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment. We’re based in Vaughan, Ontario, with 16 regional locations that include custom manufacturing...
-
Program Manager
6 months ago
Vaughan, Canada KPMG Full timeOverview: At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG’s Information Technology Services department is looking for a Program Manager to be part of the Project Services team. The Project Services team provides project...
-
Program Manager
5 months ago
Vaughan, Canada CAA Club Group Full timePosition Details What will you do? Manage complex IT application development and infrastructure programs and projects Create winning IT strategies to achieve the program goals and deliver all the mandates of the business case driving the program Develop and support innovative solutions to meet the needs of the business and align the solution with...
-
Account Manager
6 months ago
Vaughan, Canada Bioworld Canada Full time**About us** **Account Manager** The Account Manager requires a dynamic professional with excellent communication and interpersonal skills, experienced in managing client relationships within pop-culture and national accounts. Key responsibilities include identifying growth opportunities, resolving client issues, and collaborating with internal teams. An...