Automotive Assistant Sales Manager

2 weeks ago

Toronto, Canada Yorkdale Dufferin Mazda Full time

Yorkdale Dufferin Mazda is looking for an Assistant Sales Manager who is results-focused, highly driven and experienced.

**Responsibilities**:

- Ensure complete customer satisfaction
- Have a proven record of excellent Customer Satisfaction and department profits
- Organizational skills
- Responsible automotive sales at the dealership
- Hands-on closing deals on sales floor
- Forecasts goals and objectives for sales, and gross on a monthly and annual basis
- Manages vehicle inventory
- Must be a strong closer and willing to engage customers early in the process
- Commit to becoming an expert and gain in-depth knowledge of various vehicles and technology
- Ability to train, manage and motivate sales staff
- Build and coach your team towards achievement of expectations, objectives and goals.
- Coach, mentor and train sales staff to assist customers, answer questions, structure deals and/or payments.
- Communicate, train and advise sales staff on after sales products.
- Evaluate results and provide feedback to team members in a timely fashion.
- Ensure staff understand s and follow s department policies and procedures.
- Facilitate sales training for continued team growth.
- Hold daily huddles and weekly sales meetings with sales staff.
- Create a customer focused environment and continuously strive to improve the customer experience.
- Ensure proper follow up of all potential buyers by developing, implementing and monitoring a prospecting and sales control system.
- Establish and maintain standards for the delivery of vehicles to customers.
- Manage customer escalations and disputes as necessary.

We thank all applicants for their interest in advance, however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $68,950.00-$95,621.00 per year

**Benefits**:

- Company car
- Dental care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- Sales: 2 years (required)
- Customer service: 2 years (required)
- Management: 1 year (required)

Licence/Certification:

- Drivers License (required)
- OMVIC (required)

Work Location: In person

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