Airport Operational Manager

7 months ago


Dorval, Canada WITH Hospitality Full time

WITH Hospitality is looking for an experienced **Operational Manager** to lead its three airport restaurants.

**LOCATION**: YUL Montreal Trudeau Airport
**SCHEDULE**: Full-time

**BENEFITS**
- Flexible schedule
- Free parking
- Free lunch
- Manager discount at ALL our group's restaurants
- Unlimited growth opportunities
- Input in major decision-making
- Be apart of a fun and young hospitality group

**DESCRIPTION**
- Manage and oversee front of house operations of the restaurant, making final decisions on matters of importance to guest service
- Manage staff, providing them with feedback, maintain a high level of employee morale
- Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
- Recruit, train, motivate front of house staff
- Oversee scheduling while respecting labour cost objectives set by the company
- Show leadership in creating a culture that revolves around the experience and enjoyment of food and wine
- Complete daily briefs and shift end reports

**QUALIFICATION**
- Min 2years experience in a high volume, fast-paced managerial position
- Knowledgeable and passionate about hospitality, restauration and/or management
- Must be Bilingual (French & English)
- Organizational skills and a team player attitude

*WSET Intermediate Wine Certificate or comparable an asset
*A Degree/ Diploma in Hospitality or equivalent considered an asset

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- Day shift

**Experience**:

- Manager: 2 years (required)

**Language**:

- French (required)
- English (required)

Work Location: In person



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