Supervisor, Airport Operations
2 months ago
**Company Description**
Be part of the journey
Our mission is to be the preferred airline of our customers and our team.
Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for our commitment to sustainable tourism. We have also won the title of world's best leisure airline several times over. And this is just the beginning.
Want to join us? As soon as you're hired, you'll enjoy travel privileges to discover the world. You'll also have the opportunity to work in a modern, inspiring environment.
The incumbent is responsible for overseeing all aspects of ground operations and ensuring that they meet Air Transat's high standards and safety requirements. As an ambassador for the Company, the Supervisor will also promote and maintain a safety culture at all times.
- Ensure compliance with Air Transat's airport policies and procedures regarding the treatment of passengers, both in terms of check-in and boarding by assisting and supervising the handler's teams
- Communicate the guidelines to the airport's business partners;
- As required, attend operational meetings and follow up on service level agreements (SLAs) with our suppliers
- Conduct station inspections in accordance with company programs, identify corrective actions and ensure their implementation;
- Provide coaching and mentoring to operational teams, both those of Air Transat and the various service providers
- Manage station delays, emergency events and irregular operations
- Work closely with airport authorities, government agencies and ground handling agents;
**Qualifications**
- High school leaving diploma or equivalent;
- Minimum of 7 to 9 years pertinent experience in passenger services with at least 3 years in a leadership role;
- Familiar with Transport Canada airline regulations, CBSA and USCBP regulations;
- Extensive experience with above and below the wing operations;
- Excellent organizational and problem-solving skills and multitasking as well as an ability to work effectively under pressure;
- Must be flexible to work all hours/days (irregular hours) as dictated by operational requirements;
- Computer systems: Microsoft Office;
- Oral and written fluency in French and English._ *_
- _A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally._
**Additional Information**
The position is based at Montreal Airport
LI-AE1
**Employment Equity
-
Supervisor, Airports Operations Control
3 weeks ago
Dorval, Canada Air Transat Full time**Company Description** Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for...
-
Supervisor, Airport Operations
6 months ago
Dorval, Canada Air Transat Full time**Company Description** Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for...
-
Airport Security Agent
3 months ago
Dorval, Canada A2A Sécurité Full time**Job Title**: Airport Security Agent Supervisor **Key Responsibilities**: - **Supervision**: Oversee daily operations of security agents, providing guidance and support to ensure compliance with security policies and regulations. - **Training**: Develop and implement training programs for new hires and ongoing training for existing staff to maintain high...
-
Airport Restaurant Supervisor
6 months ago
Dorval, Canada SSP Full time** $23.75 / hour**: - ** Full time**: - ** Full Benefits**: - ** Free Employee Parking**: - ** Employee Meal Plan** **SSP Canada operates several restaurants throughout Montreal's Pierre Elliott Trudeau International Airport, including: Camden Food Co., Le Grand Comptoir, Upper Crust, Café Montreal Bagel, Hurley's Irish Pub, La Petit, Lester's Deli,...
-
Airport Operations Coordinator
2 weeks ago
Dorval, Quebec, Canada Air Canada Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Airport Operations Coordinator to join our team at Air Canada.As an Airport Operations Coordinator, you will be responsible for ensuring the smooth operation of our airport facilities, including the loading and unloading of aircraft, baggage handling, and passenger service.This is a...
-
Ioc Specialist, Airport Operations Control
1 month ago
Dorval, Canada Air Transat Full time**Company Description** Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for...
-
Airport Services Officer
6 months ago
Dorval, Canada Emirates Full time1. JOB PURPOSE Ensure a safe, efficient, cost effective and timely airport operation so that Emirates’ image, reputation and customer service levels are maintained and enhanced, as per the criteria set forth by the Company’s commercial, safety and security policies, standards and procedures. Plan, organise and control all aspects of the overall...
-
Airport Services Officer
7 months ago
Dorval, Canada Emirates Full time1. JOB PURPOSE Ensure a safe, efficient, cost effective and timely airport operation so that Emirates’ image, reputation and customer service levels are maintained and enhanced, as per the criteria set forth by the Company’s commercial, safety and security policies, standards and procedures. Plan, organise and control all aspects of the overall...
-
Airport Duty Manager
6 months ago
Dorval, Canada SAMSIC ASSISTANCE Canada Inc. Full time**About us** Samsic Group operates in **27 countries** throughout the world where our **117,000 dedicated employees** cater for **30,000 customers** every day. Because we fully believe that our customers' performance is based on satisfied users and happy employees, we offer comprehensive, integrated services via **Samsic Airport**, so that passengers may...
-
Airport Development and Leasing Manager
3 months ago
Dorval, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Drive and implement Air Canada's vision to achieve its commercial goals in relation to space, airport...
-
Banquet Supervisor
7 months ago
Dorval, Canada Sheraton Montreal Airport Hotel Full timeSheraton Montreal Airport Hotel is seeking an extraordinary individual to join us as a **Banquet Supervisor**. Our hotel reflects who we are and why people consider us the premier place to work and stay near the airport. Our associates are essential to our daily success. If you are someone who seeks to thrive and make a positive impact on operations and...
-
Airports - General Manager Yul
7 months ago
Dorval, Canada Sunwing Vacations Group Full time**About Us**: **The Opportunity**: **Work Perks**: - Great travel perks! - Comprehensive benefits package - RRSP Matching Program - Growth opportunities - Open concept, collaborative workspace - Opportunity to give back through our social responsibility initiatives **What You’ll Do**: - Champion the interests of Sunwing Airlines - Monitor the...
-
Airport Transport Driver
7 months ago
Dorval, Canada Sky Café Full timeSummary Transport Driver are responsible for building and transporting all galleys to the clients’ specifications for all scheduled flights. This position requires working in a fast paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. “Lead by...
-
Airport Security Agent
3 months ago
Dorval, Canada A2A Sécurité Full time**Job description** **Airport Security Agent** As an Airport Security Agent, you will play a crucial role in ensuring the safety and security of passengers, staff, and airport facilities. You will be responsible for implementing and enforcing security measures to detect and prevent potential threats to aviation security. **Key Responsibilities**: 1....
-
Schedule Coordinator
6 months ago
Dorval, Canada Air Transat Full timeCompany Description Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for our...
-
Schedule Coordinator
6 months ago
Dorval, Canada Transat AT Full time**Company Description** Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for...
-
Schedule Coordinatot
6 months ago
Dorval, Canada Air Transat Full time**Job Description**: The incumbent will be responsible for adjusting the short-term work schedules for the various teams involved in airport operations. Ensures the proper assignment of short-term manpower for all targeted functions to ensure sound management, in accordance with the organization's needs. **Responsibilities** - Adjusts work schedules for the...
-
Airport Manager
6 months ago
Dorval, Canada WITH Hospitality Full timeWITH Hospitality is looking for an experienced **Restaurant Manager** to lead its three airport restaurants. **LOCATION**: YUL Montreal Trudeau Airport **SCHEDULE**: Full-time **DESCRIPTION** - Manage and oversee front of house operations of the restaurant, making final decisions on matters of importance to guest service - Manage staff, providing them with...
-
Airport Load Team Member
3 weeks ago
Dorval, Quebec, Canada Randstad Full timeJob SummaryRandstad is seeking a dynamic Airport Load Team Member to join our team in Montreal, QC, Canada. As a key member of our airport operations team, you will play a crucial role in ensuring the efficient onload and offload of aircraft.CompensationStarting salary: $23.36 per hour for full-time workShift premiums:• Afternoon shift: $0.50 per hour for...
-
Airport Service Help Desk Specialist
2 months ago
Dorval, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Airport Service Help Desk Specialist provides 24/7, 365-day support to Airport Amadeus/Altea CM DCS...