Medical Secretary

3 months ago


Kingston, Canada Kingston Community Health Centres Full time

**Title Medical Secretary**

Number of Positions Available **2**

Reports to Manager, Street Health Centre

Position Type Permanent, Full-Time (35 hours per week)

Location Street Health Centre, 115 Barrack St., Kingston

Start Date As soon as possible

Wage $37,692 - $44,335 per year

**Position Summary**

Working in close partnership with a multi-disciplinary team, the Medical Secretary ensures the smooth and efficient operation of the health care team by directing clients and participants to appropriate services and by maintaining all systems that support health care services. This position assists in the cultivation of a warm, welcoming, non-judgmental atmosphere while working in close partnership within a multi-disciplinary model.

**Key Responsibilities**

**Detailed Responsibilities**

Client Service
- Creates a welcoming atmosphere by warmly greeting individuals, responding to their inquiries, and directing them to appropriate services or resources.
- Books, cancels, makes reminder calls and re-schedules client appointments, as required, including prescription renewals, specialist referrals, and diagnostic procedures.
- Ensure a tidy, safe and welcoming waiting area.
- When required, initiates OHIP protocol for clients without health cards, by calling the Ministry and supporting Practical Assistance referrals.
- Handling and documenting small cash and cash equivalents (e.g., transportation, emergency food vouchers) as required.

Administration
- Maintains client records both physical and electronic including: registering new clients; updating information changes for existing clients; maintaining the client information database; and archiving client paper records.
- Ensures forms are completed and up to date (e.g., client registration).
- Prepares basic reports as required according to schedule.
- Scans, follows-up on, and files documents appropriately.
- Supports the transition of paper client charts to an electronic client filing system.
- Supports the overall functioning of the clinic by pulling client charts, updating charts, and processing inactive charts.

Administration - Continued
- Responds to phone calls and voice mail for the clinic staff as well as transfers calls to other services when necessary.
- Performs administrative duties for clinic staff as well as medical/health related programs including maintaining an updated list of community resources, medical specialist referral list, taking meeting minutes, etc.
- Maintain inventory of necessary forms & office supplies.

Health Team Operations
- Contributes to the overall operation of the clinic by working cooperatively with others and supporting an effective multi-disciplinary team environment.
- Works cooperatively within the medical secretary team on the “Roles and Responsibilities Training Tool” to ensure skill development for full scope of duties and responsibilities.
- Assists to provide the required training and knowledge transfer to coworkers.
- Uses established communication pathways to assist in decision making and problem solving, as directed by the Manager.
- Ensures that information flow, workflow procedures, and team support are delivered consistently and effectively.

**Organizational Responsibilities**
- Complies with all relevant legislation and KCHC policies, including privacy laws.
- Commits to acquiring an understanding of the importance of trauma responsiveness and the impact of Adverse Childhood Experiences (ACEs).
- Commits to demonstrating an ongoing commitment to Equity, Diversity, Inclusion, Indigenization and Accessibility (EDIIA) by representing the diverse nature of our communities, promoting and practicing inclusion.
- Supports KCHC’s student and volunteer placement programs.
- Promotes awareness of and participation in KCHC activities.
- Demonstrated commitment to continuous learning and quality improvement.
- On occasion, perform other temporary duties as required.

**Basic Education and Experience Requirements**
- Medical Secretary Certificate or equivalent diploma
- Two plus years office experience, in a health or community setting preferred
- Experience working with electronic medical record systems

**Knowledge, Skills and Abilities**
- Ability to provide welcoming, inclusive, non-judgmental service; sensitive to cultural and social barriers that clientele may be facing
- Knowledge of privacy legislation as it relates to healthcare and private documents
- Demonstrated ability to work in a multi-disciplinary setting
- Strong interpersonal (oral and written) and problem-solving skills; a commitment to teamwork
- Excellent organizational skills, above average attention to detail, and ability to multi-task in a fast-paced environment

**Competencies**

**Organizational Competencies**:Accountability, Client Focus, Collaboration, Continuous Learning

**Position Competencies**:Attention to detail, Communications, Conflict Resolution, Initiative, Knowledge/Professional/Technical Expertise, Problem Solving,


  • Medical Secretary

    5 days ago


    Kingston, Canada Limestone Medical Clinic Full time

    Maintain appointment schedules - Greet patients and visitors - Check patients in and out, including the collection and verification of necessary information and documentation - Prepare and maintain patient charts, records and medical histories - Arrange patient referrals - Transcribe and type medical reports - Manage telephone and electronic communications -...


  • Kingston, Canada Rideau Family Medical Centre Full time

    We are looking for a medical secretary/receptionist part-time 3 days per week with some flexibility to cover vacations. Starting wage is $18.85 per hour and benefits after 4 months. Responsibilities would include but are not limited to the following: - Answer phone lines and interact with patients. - Perform check-in and check-out process for patients -...


  • Kingston, Canada Rideau Family Medical Centre Full time

    We are looking for a medical secretary/receptionist part-time 3 days per week with some flexibility to cover vacations. Starting wage is $18.85 per hour and benefits after 4 months. Responsibilities would include but are not limited to the following: - Answer phone lines and interact with patients. - Perform check-in and check-out process for patients -...

  • Medical Secretary

    3 months ago


    Kingston, Canada Maple Family Health Team Full time

    Have you received training as a Medical Secretary and would like to begin or continue your career with Maple Family Health Team? One of our clinics is looking for a full-time Medical Secretary to join their team of Physicians, Nurses, administrative staff and other allied care providers. The term of employment is expected to be 3-4 months, however there is a...

  • Medical Secretary

    3 months ago


    Kingston, Canada Maple Family Health Team Full time

    Have you received training as a Medical Secretary and would like to begin or continue your career with Maple Family Health Team? One of our clinics is looking for a part-time Medical Secretary to join their team of Physicians, Nurses, administrative staff and other allied care providers. **Requirements**: - A resume and personalized cover letter detailing...

  • Medical Secretary

    4 months ago


    Kingston, Canada Kingston Community Health Centres Full time

    **Title**:Medical Secretary (Weller)** Reports to: Manager, Primary Care Location: Kingston Position Type: Full-time **Salary**: $21.74 - $25.58 per hour **Position Summary** Working in close partnership with a multi-disciplinary team, the Medical Secretary ensures the smooth and efficient operation of the health care team by directing clients and...

  • Medical Secretary

    4 months ago


    Kingston, Canada Kingston Community Health Centres Full time

    **Title**:Medical Secretary** Reports to: Coordinator, Clinical Services Location: Napanee, ON Position Type: Casual Start Date: Immediately **Salary**: $20.71 - $24.36 per hour **Position Summary** Working in close partnership with a multi-disciplinary team, the Medical Secretary ensures the smooth and efficient operation of the health care team by...

  • Medical Secretary

    4 months ago


    Kingston, Canada Kingston Community Health Centres Full time

    **Position Summary** Working in close partnership with a multi-disciplinary team, the Medical Secretary ensures the smooth and efficient operation of the health care team by directing clients and participants to appropriate services and by maintaining all systems that support health care services. This position assists in the cultivation of a warm,...

  • Medical Receptionist

    3 months ago


    Kingston, Canada Quarry Medical Full time

    Full-Time Medical Receptionis required for a fast-paced Medical Clinic specializing in Diabetic Foot/Wound Care and Family Medicine. BASIC QUALIFICATIONS: Medical Office Administration or equivalent combination of education and experience. 6 months medical secretarial experience in a healthcare setting within the last 2 years would be an asset but not a...

  • Medical Secretary

    7 days ago


    Kingston, Canada Limestone Medical Clinic Full time

    Maintain appointment schedules - Greet patients and visitors - Check patients in and out, including the collection and verification of necessary information and documentation - Prepare and maintain patient charts, records and medical histories - Arrange patient referrals - Transcribe and type medical reports - Manage telephone and electronic communications -...


  • Kingston, Canada Kingston Health Sciences Centre Full time

    **DESCRIPTION**: The Medical Secretary for Regional Secondary Stroke Prevention Clinics assists in developing and maintaining processes that contribute to smooth patient flow, and efficient flow of patient information. On behalf of physicians, clinic staff and Regional Prevention Clinical Nurse Specialist, provides continuous interaction with both external...

  • Medical Secretary

    3 months ago


    Kingston, Canada Kingston Health Sciences Centre Full time

    Under the supervision of the Program Manager of Genetics, the incumbent is responsible for assisting with the coordination of the genetics program including but not limited to: preparation and follow up of families for genetic assessment; review and tracking of patient results, completing appropriate literature and scientific reviews and any other items...

  • Medical Secretary Pt

    4 months ago


    Kingston, Canada Kingston Health Sciences Centre Full time

    Provide medical secretarial support to the Care Team in the Cancer Program and administrative support to disease site teams. The incumbent is responsible for activities that support patient care, including coordination of appointments, patient information, and responding to urgent patient needs by directing to appropriate member of the health care...


  • Kingston, Canada Kingston Health Sciences Centre Full time

    The Secretary 2 provides services in a manner consistent with Kingston Health Sciences Centre’s (Hotel Dieu Hospital site) Mission, Vision and Values and that reflect the core values of Patient and Family Centred Care (dignity, respect, information sharing, participation and collaboration). The Secretary 2 provides secretarial and clerical support working...

  • Gft Med. Secretary Pt

    4 months ago


    Kingston, Canada Kingston Health Sciences Centre Full time

    Within this role the employee is accountable for contributing to the delivery of the Kingston Health Sciences Centre strategy. As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do. **DUTIES AND RESPONSIBILITIES**: **PATIENT CARE**: -...


  • Kingston, Canada Kingston Health Sciences Centre Full time

    Secretaries at HDH, work within a professional practice model (PPM*) encompassing five domains that embody the characteristics as listed below, MAGNET** attributes and those of a life-long learning organization**: The five domains are 1) care delivery system, 2) leadership approach, 3) professional relationships, 4) professional values, and 5) organizational...

  • Medical Receptionist

    3 months ago


    Kingston, Canada Centennial Family Physicians Full time

    Centennial Family Physicians has an immediate opening for a full time Medical Receptionist. **Responsibilities and Duties** - Telephone reception and patient check in - Checking messages, and coordinating appropriate response/referral - Coordinates all aspects of patients' office contact, including information sharing, Health Card verification, patient...

  • Med. Secretary Pt

    4 months ago


    Kingston, Canada Kingston Health Sciences Centre Full time

    The Medical Secretary for Regional Secondary Stroke Prevention Clinics assists in developing and maintaining processes that contribute to smooth patient flow, and efficient flow of patient information. On behalf of physicians, clinic staff and Regional Prevention Clinical Nurse Specialist, provides continuous interaction with both external and internal...

  • Secretary III

    2 months ago


    Kingston, Canada The Royal Mental Health Centre Full time

    Duties : Provide administrative and secretarial support to outpatient clinicians. Schedule appointments, using electronic scheduling system. Provide reception services answering and redirecting calls and/or inquiries. Receive visit check-ins and registrations. Perform general office duties such as filing, photocopying, sending faxes and ordering...

  • Di Secretary

    4 months ago


    Kingston, Canada Kingston Health Sciences Centre Full time

    **Title**:DI Secretary **Department**:Imaging Services Administration **Hours of Wor**k: (2)** **Casual Positions **Rotating Shifts**: 1300-2100 (M-F), 0730-1530 (Sat-Sun) **Pay Band**:BAND C- $24.54 - $27.18 **Union**:CUPE **Location**:Kingston General Hospital Site **PRIMARY FUNCTION**: The DI Secretary - Imaging, will be a member of the Imaging...