Return to Work Coordinator

5 months ago

Chilliwack, Canada TeksMed Services Inc. Full time

TeksMed is a leading disability and claims management firm, offering employers across Canada a complete solution to workplace injury and short term disability management. Our team of experts have devised processes and methods that effectively reduce wage loss and claim costs by helping ill and injured workers maximize their work potential. We focus on ability, not disability; provide fast, world-class healthcare, and assist in establishing an early and safe return to work.

We are looking for dynamic, motivated individuals to join our ever-growing team. In addition to a great working atmosphere and opportunities for advancement, we offer generous health benefits, matched RRSP contributions, payment towards monthly fitness memberships, tuition reimbursement programs, and more. If you’re looking for a career to be proud of and think you have what it takes to join our team, we invite you to consider this opportunity.

**Responsibilities**
- Receive and action claim files when a factor arises that may delay RTW or add costs to the claims that are not the responsibility of the employer
- Initiate requests for board Nurse Advisor/Medical Advisor intervention on RTW efforts as appropriate
- Take incoming phone calls from interested parties to either provide information or collect information for those parties
- Assess the costs attached to each claim, to best meet the needs of the client
- Prepare and compile information to be presented for entitlement issues (eg: modified duties refusal)
- Take the necessary action to ensure that entitlement issues are appealed to the appropriate appeal body as required and within required timeframes
- Manage new and contentious claims until all contentious issues have been resolved
- Complete a forensic review of high-cost claims for new clients and take necessary action in order to facilitate cost recovery
- Participate in Return to Work Meetings between our clients and WCB/WSBC/WSIB as required
- Initiate requests for cost relief on our client’s behalf and take the appropriate action
- Field inbound and outbound calls to clients, injured workers, physicians or other parties to gather information to assist in ensuring a safe Return-to-Work (RTW)
- Communicate in a consistent and timely manner with the employer and worker
- Arrange and schedule medical assessments and diagnostics as necessary
- Ensure all documents such as RTW plans and medical assessments are collected, assessed and actioned
- Continually confirm status of worker, to ensure the RTW is successful
- Make decisions on the next course of action by analyzing medical assessments and client/worker information gathered
- Coordinate with co-workers to ensure accurate and imperative information is reviewed, requested and collected for each claim
- Inform client (by phone, when possible) of outcomes and updates
- Prepare scheduled reports for our clients to provide them with an update on the work being undertaken on their behalf
- Participate in client visits and conference calls as required
- Manage customized software database notes on case files by ensuring accuracy and inclusiveness
- Maintain database by updating information and closing case files once all claims have been addressed and advise all the appropriate parties involved

**Operational Knowledge**
- Comprehension of disability management/rehabilitation practices is key
- Comprehension of contentious claims and internal policies, procedures and requirements of WCB/WSBC/WSIB is a nice to have
- Understanding of formal business writing and compilation of documentation
- Understanding of medical terminology

**Skills/Abilities**
- Proven time management, prioritization and attention to detail skills
- Demonstrated ability to communicate actively and comfortably in using negotiation, dispute resolution, and problem sensitivity techniques
- Comfortable working independently and making decisions with confidence
- Ability to conduct research on the internet for medical terminology, medical assessment results, and/or for determining probable medical requirements
- Strong analytical abilities, with the ability to critically think while solving problems is a must

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Flexible schedule
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Chilliwack, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Return to Work Coordinator

    5 months ago

    Chilliwack, Canada TeksMed Services Inc. Full time

    TeksMed is a leading disability and claims management firm, offering employers across Canada a complete solution to workplace injury and short term disability management. Our team of experts have devised processes and methods that effectively reduce wage loss and claim costs by helping ill and injured workers maximize their work potential. We focus on...

  • Retail Store Manager

    3 weeks ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    As a Retail Store Supervisor at Close To Home Grocery & Deli, you will be responsible for overseeing the daily operations of our retail store. Your duties will include assigning sales workers to duties, ordering merchandise, and authorizing returns. You will also be responsible for preparing reports on sales volumes, merchandising, and personnel matters....

  • Store Manager Position Available

    5 days ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    Job ResponsibilitiesOversee daily store operations, ensuring a smooth and efficient customer experience.Assign tasks to sales team members, promoting productivity and teamwork.Order merchandise and manage inventory to meet customer demand.Authorize returns and resolve customer complaints in a fair and timely manner.Prepare reports on sales, merchandising,...

  • Retail Store Management Position

    3 days ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    Job Summary: We are seeking a skilled Retail Store Supervisor to oversee the daily operations of our Close To Home Grocery & Deli store. As a key member of our team, you will be responsible for ensuring excellent customer service, managing store inventory, and leading a team of sales associates.Key Responsibilities:Supervise and coordinate the activities of...

  • Retail Store Manager

    4 weeks ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    Job Title: Retail Store SupervisorClose To Home Grocery & Deli is seeking a highly motivated and experienced Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our retail sales floor, ensuring excellent customer service, and driving sales growth.Key...

  • Retail Store Manager

    1 month ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    Job Title: Retail Store SupervisorClose To Home Grocery & Deli is seeking a highly motivated and experienced Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.Key...

  • Retail Store Manager

    4 weeks ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    Job Title: Retail Store SupervisorClose To Home Grocery & Deli is seeking a highly motivated and experienced Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our retail sales floor, ensuring excellent customer service, and driving sales growth.Key...

  • Retail Store Manager

    1 month ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    Job Title: Retail Store SupervisorClose To Home Grocery & Deli is seeking a highly motivated and experienced Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.Key...

  • Bookkeeper

    5 months ago

    Chilliwack, Canada Easy To Dine INC Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years **Tasks**: - Calculate and prepare cheques for payroll - Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems - Maintain general ledgers and financial statements - Post journal entries - Prepare other statistical,...

  • Retail Store Manager

    1 month ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    Job Title: Retail Store SupervisorClose To Home Grocery & Deli is seeking a highly motivated and experienced Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.Key...

  • Retail Store Manager

    1 month ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    Job Title: Retail Store SupervisorClose To Home Grocery & Deli is seeking a highly motivated and experienced Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.Key...

  • Retail Store Manager

    4 weeks ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    Job Title: Retail Store SupervisorWe are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Close To Home Grocery & Deli. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.Key...

  • Retail Store Manager

    4 weeks ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    Job Title: Retail Store SupervisorWe are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Close To Home Grocery & Deli. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.Key...

  • Retail Store Manager

    3 weeks ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    Job Title: Retail Store SupervisorClose To Home Grocery & Deli is seeking a highly motivated and organized Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor and ensuring that our customers receive exceptional service.Key...

  • Lead Retail Sales Manager for Fast-Paced Retail Environment

    2 weeks ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    We are seeking an experienced Lead Retail Sales Manager to join our Close To Home Grocery & Deli team at our retail store. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of retail salespersons and sales clerks.Estimated Salary: $40,000 - $60,000 per yearCompany...

  • Retail Store Supervisor

    5 months ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Retail business - Relocation costs covered by employer **Tasks**: - Assign sales workers to duties - Order merchandise - Authorize return of merchandise - Establish work schedules - Sell merchandise - Prepare reports on sales volumes,...

  • Retail Store Supervisor

    2 weeks ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year - **Work setting**: - Relocation costs covered by employer - Retail business - ** Tasks**: - Assign sales workers to duties - Order merchandise - Authorize return of merchandise - Establish work schedules - Sell merchandise - Prepare reports on sales...

  • Operating Room Coordinator

    4 weeks ago

    Chilliwack, Canada Fraser Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operating Room Coordinator to join our team at Fraser Health. As an OR Coordinator, you will play a critical role in preparing, maintaining, and distributing daily and weekly Operating Room (OR) slates using a computerized scheduling system.Key ResponsibilitiesReview and prepare surgical...

  • Operating Room Coordinator

    4 weeks ago

    Chilliwack, Canada Fraser Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operating Room Coordinator to join our team at Fraser Health. As an OR Coordinator, you will play a critical role in preparing, maintaining, and distributing daily and weekly Operating Room (OR) slates using a computerized scheduling system.Key ResponsibilitiesReview and prepare surgical...

  • retail store supervisor

    5 months ago

    Chilliwack, Canada Close To Home Grocery & Deli Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingRelocation costs covered by employerRetail businessTasksAssign sales workers to dutiesOrder merchandiseAuthorize return of merchandiseEstablish work schedulesSell merchandisePrepare reports on sales volumes, merchandising and personnel matters Resolve issues that may...