Operations Coordinator

4 months ago

Toronto, Canada Inner City Health Associates Full time

**Background**:
**Role Description**:
Reporting to the Director of Operations the Operations Coordinator (OC) provides administrative, organizational and communications support to the organization, and works closely with ICHA leadership, the ICHA Board and staff to ensure efficient and effective functioning of the governance and management functions at ICHA.

**Roles and Responsibilities**:
Board & Committee Support
- Coordinate the creation and filing of Board and AGM meeting packages including agenda, meeting minutes, reports, and presentations.
- Provide administrative support to the ICHA Chair and Board members as required, including scheduling, correspondence, and editing and formatting of reports and presentations.
- Maintain, update and distribute the orientation package for new Board members.

Executive Support
- Provide administrative support to ICHA Executive, including organizing/scheduling meetings, correspondence, and drafting/editing documents and presentations.
- Support internal leadership meetings, including scheduling, agendas/minutes, preparation of meeting packages, and other activities as needed.
- Collate and format the annual report.

Communications & Telecommunications
- Prepare internal/external newsletters, inviting contributions from ICHA membership and staff.
- Coordinate membership/staff communications and telecommunications.

Office Coordination
- Maintain ICHA’s physical and online filing system, including cloud sharing programs for office staff.
- Reconcile physician shadow billing and uninsured policy payments in collaboration with Finance and Clerical Assistants.
- Support the implementation of digital assets as they relate to the Clerical Assistants and broader Operations team.
- Review, update, create awareness of and oversee implementation of office procedures and policies and liaise with the landlord and vendors as required to ensure the terms of the office lease are being met.
- Track, maintain and refresh office supplies, furniture, etc.
- Provide coverage to the reception and clerical assistants on an as needed basis.

**Qualifications**:

- 3 - 4 years of experience in administration or a related area.
- Experience providing administrative support to Boards and governance policies and processes.
- Advanced computer skills in Microsoft Office Applications (Word, PowerPoint, Excel, Outlook) and desktop publishing.
- Experience in a healthcare setting preferred; open-minded, non-judgmental with a commitment to upholding the rights and dignity of all people and respecting their diversity.
- Excellent written and verbal communication skills.
- Self-directed with an ability to organize, plan, prioritize and multi-task.
- Ability to work in a small organization as part of a committed team with fluidity in roles and responsibilities.
- Demonstrated good judgment and discretion; compliance with confidentiality requirements.
- Inner City Health Associates requires that all employees are fully vaccinated against COVID-19 before beginning their employment with the organization.
- Inner City Health Associates is committed to developing an inclusive, barrier-free selection process and work environment. If contacted, please advise us if you require any accommodation measures to ensure you will be interviewed in a fair and equitable manner. Information received relating to accommodation requests will be treated with confidentiality._

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in Toronto, ON

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