Vmi Customer Service Representative

5 months ago


London, Canada WFS Ltd Full time

**POSITION TITLE: VMI Customer Service Representative**

**This is a Full Time position on the day shift.**

WFS Ltd. is an industrial distribution company founded in 1955. In 2014, WFS was acquired by Grainger, marking the beginning of a new and exciting chapter in WFS’ evolution. With multiple branch locations across Southwestern Ontario, and approximately 250 team members, we help professionals keep the world working, while creating a company where dedicated talented people can thrive.

At WFS our true value is our people. Attracting and engaging the best team members is the key to our success. We offer a positive work environment, and we value diversity and inclusion, which makes WFS a great place to work. Are you looking for a career that offers competitive pay for performance, comprehensive benefits, an attractive pension plan, and challenging and rewarding job opportunities?

Join us today

**KEY DUTIES AND RESPONSIBILITIES**:

- Travel to customer facilities in London and surrounding area on a daily or weekly basis
- Perform inventory cycle counts and inventory replenishment for on-site inventory and vending machine inventory at customer stocking locations
- Interact with the customer’s personnel to provide the highest level of customer service
- Fill customer orders and package orders for delivery
- Complete deliveries as required
- Organize and maintain accurate inventory at all stocking locations
- Work with WFS Sales staff to create VMI programs for customers
- Advise Inside Customer Service Representative of customer orders and requests
- Follow all safety protocol in compliance with WFS' Health and Safety policies, the Occupational Health & Safety Act and the customer’s safety program
- Support the WFS Quality System
- All other duties as assigned

**REQUIRED EXPERIENCE AND QUALIFICATIONS**:

- Minimum of 1 year warehouse experience, and 2 years’ customer service experience
- Completion of high school diploma, or equivalent experience
- Ability to self-manage, self-motivate, and work independently
- Demonstrated winning attitude
- Superior organizational and time management skills
- Proven ability to build relationships with customers and business partners, and communicate effectively
- Ability to learn and retain new software programs relating to industrial vending
- Possession of a valid G driver’s license and a clean driver’s abstract

WFS is an Equal Opportunity Workplace. All applicants who we believe to be qualified will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request for all persons with disabilities taking part in the selection process.

Pay: $19.35 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- What are your salary expectations for this position?

Shift availability:

- Day Shift (required)

Willingness to travel:

- 50% (required)

Work Location: On the road


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