Customer Support Specialist

1 day ago


canada APF Marketing Full time

We are searching for a Customer Support Specialist to join our family. This highlymotivated individual would be responsible for maintaining existing client relations andmanaging their orders.About us:APF Marketing is a front runner in the promotional products industry with amanufacturing facility in Montreal and an established importing department workingclosely to support our network of distributors.Summary of Duties Manage and support both French and English-speaking clients’ inquiries and orders.Specific responsibilities: Prepare quotations and order confirmations. Processing orders using our CRM System Coordinate orders with production and graphics department. Update customers with deliveries and production timelines. Promote company product and services.Requirements / Additional skills:• A minimum of 3-5 years in customer service or relations.• Have both strong written and oral communication skills in French and English• Able to work independently• Ability to multitask



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