Regional Business Manager, Rare Gi

3 weeks ago

Quebec City, Canada Takeda Pharmaceutical Full time

**Role Objective**:

- Represent Takeda and support key accounts in their region for Takeda’s Rare GI portfolio
- Execute strategy and tactics within Centers of Excellence and key accounts to drive Takeda performance, including and not limited to delivering product and therapeutic knowledge, detailing to prescribers, as well as allied health practitioners and other key stakeholders
- Foster strategic customer relationships that support Takeda´s business, while demonstrating our core values and Takeda-ism principles (Patient, Trust, Reputation, Business)
- Act as ambassador for the Takeda brand, its vision and values that achieves patient focus at all levels of the business
- Support a OneFranchise, OneTakeda approach with internal and external stakeholders
- ** Role Territory = Ontario, Quebec & Atlantic Provinces**

**Accountabilities**:
**Therapy & Product Liaison**
- Maintain a comprehensive understanding of relevant therapies and competitive products (data, studies, outcomes and current promotional messaging)
- Organize and support in-service training on disease state and relevant Takeda therapies to all key stakeholders.

**Account Management**:

- Manage and monitor key accounts and develop strong relationships with key customers including but not limited to KOLs, treating physicians, nurses, nutritionists, dieticians, hospital pharmacists and other allied health professionals.
- Formulate strategic, comprehensive and insightful cross-functional key account plans to build and strengthen partnerships with key stakeholders, maximize account potential and minimize account risk.
- In coordination with the Brand Team, shape and identify key marketing strategies that reflect customer needs and implement activities to support this strategy

**Commercial Excellence**:

- Be responsible for achieving/exceeding objectives for assigned therapies
- Consistently seek new opportunities to drive results that meet unique needs of the region’s key accounts, ensuring Takeda is a trusted partner of choice.
- Champion strategic account management approach and share best practices amongst the RBM team.
- Track and communicate KPIs and performance metrics as defined in the account plan
- Leverage CRM systems to prioritize call objectives based on customer segmentation, strategies/ tactics, realistic milestones and previous interactions with customers.
- Embrace and implement Takeda’s priorities regarding omni-channel engagement (OCE) and data & digital strategy, including Next-Generation Customer Excellence

**Communication & Cross-Functional Collaboration**:

- Develop and maintain constructive and trusted relationships with internal and external stakeholders
- Proactively engage in collaboration with cross-functional team to ensure alignment in objectives and coordination of activities with accounts and external stakeholders
- Identify and raise relevant issues and propose potential solutions through appropriate internal and external channels
- Conduct market surveillance and communicate to key internal stakeholders; in-field intelligence on customer insights, external stakeholder activities and trends

**Key Capabilities**:

- High level of strategic acumen around a therapeutic area. Track record of innovative and successful key account management tactics to address customer needs and drive results
- Demonstrated ability to convert market and therapy knowledge into business success
- Strong analytical skills are a plus
- Self-starter, able to work independently while being collaborative with cross-functional team members
- Demonstrated resilience and agility
- Overnight Travel (~50%), including training, internal meetings, and key congresses

**Education and Experience**:

- Bachelor’s degree or equivalent; graduate degree a plus
- Minimum of 5 years of successful pharmaceutical sales/key account management experience
- Excellent written, verbal and presentation skills.
- Software proficiency: CRM, spreadsheets, data dashboards, presentation software

**Locations**:
CAN - Remote (Quebec)

CAN - Remote (Ontario)

**Worker Type**:
Employee

**Worker Sub-Type**:
Regular

**Time Type**:
Full time
LI-Remote

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