Csr (Customer Service Representative)

6 months ago


Toronto, Canada Triton Canada Inc Full time

**Do you want to work for a company that is rapidly growing and promotes from within?** **Are you ready to be part of a team where your skills are valued, and your opinions are sought after?** **If you are ready to become more than just another employee at a big corporate company, come work for Triton where we can grow together**

**About Triton**

Triton Canada Inc. is the leader for pre-employment screening and background check solutions in Canada. Since the beginning, Triton has been helping medium to enterprise organizations, small firms, and individuals in various industries streamline their hiring process to make data-driven choices that foster long-lasting relationships with their most important assets - their employees. Powered by innovative technologies, Triton provides the industry’s fastest record checks backed by best-in-class service and an intuitive platform.

**Responsibilities**:

- Completion of agent requests
- Customer account maintenance
- Customer Sales
- Customer service walk-ins
- Data entry
- Administrative duties as required

**Qualifications**:

- Post-Secondary Diploma/Degree
- Previous customer service considered an asset
- Strong communication skills
- Organized and efficient
- Great time management skills
- Outgoing and friendly telephone etiquette
- Strong knowledge of Microsoft Office (Word, Excel, Outlook, Teams)
- Fluent in English (spoken and written)
- French or Spanish would be an asset

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Paid time off
- RRSP match
- Vision care
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toronto, ON M2J 5B5: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 2 years (preferred)
- Customer service: 2 years (preferred)
- Microsoft Office: 2 years (preferred)

Work Location: Hybrid remote in Toronto, ON M2J 5B5



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