Lead Digital Analyst

4 months ago

Vancouver, Canada Lululemon Full time

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team
The Digital Insights team is responsible for identifying, evaluating, and capitalizing on new digital opportunities to improve the guest experience for lululemon. We transform complex data problems into actionable insights, supporting holistic digital strategies and promoting data-informed decision-making across the organization. As champions of the guest experience, we continuously seek opportunities to optimize the web and app journeys and collaborate with cross-functional partners to drive digital innovation.

**a day in the life**: what you’ll do
As a Lead Digital Analyst for the Digital Insights team, you use data-driven thinking to support lululemon in understanding, testing, and building the most personal, delightful online and omnichannel guest experiences possible. You lead other analysts and cross-functional groups in delivering highly complex analyses, providing insights to drive strategic decision making for Product & Business leaders. We expect you to have a passion for creating business insights that challenge assumptions with data to inspire positive change.
- Analyze the guest’s digital journey data to understand behaviors, preferences, and buying patterns while identifying any gaps and opportunities for optimization on our digital properties.
- Analyze large datasets using programming languages like SQL, Python or R, data tools like Excel & Adobe, and present findings effectively.
- Lead and mentor a team of digital analysts, fostering a collaborative and innovative team environment.
- Present findings to key stakeholders including product leaders at an SVP, VP & Director level as well as address any next steps and follow-ups.
- Collaborate closely with cross-functional teams including eCommerce analytics, data science, designers, engineers, marketers, and business stakeholders.
- Lead KPI workshops and act as a consultant to digital product leaders and eCommerce business teams.

qualifications
- 5+ years working with digital data analysis, preferably in a retail or eCommerce environment.
- Bachelor’s degree in business, analytics, statistics, marketing, data science, or a related field.
- Advanced knowledge working in web analytics & data visualization tools for example Adobe Analytics, Quantum Metric & PowerBI (preferred).
- Proficiency in data manipulation and analysis tools such as SQL, Python/R, and advanced Excel.
- Knowledge of statistical techniques, predictive modeling, and machine learning algorithms.
- Proven leadership skills with experience developing teammates.
- Can develop and lead presentations communicating findings to senior leadership and non-technical audiences.

must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes
Authorization to work in Canada is required for this role.

Compensation and Benefits Package

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)

**Note**: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Hybrid

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