Inside Sales Representative
4 weeks ago
StickerYou is a leading global e-commerce company for custom die-cut products such as stickers, labels, decals, temporary tattoos and more. Our proprietary platform infuses automation technology and creativity to empower anyone to make the best custom products in any size, shape and quantity. Business and consumers can make their marketing, packaging, décor or personal expression professional grade. We believe in the enormous power of customization. We are a smart, creative, and passionate group dedicated to growing the most talented and engaging people in Toronto, Canada. We are a global company utilizing software and advanced digital manufacturing. We proudly make custom products locally. We make what matters stick
**Responsibilities**
- Applies knowledge of all substrates to provide consumer and business customers with recommendations that fit their requirements.
- Effectively upsells by asking questions and understanding their needs.
- Enters customer data into Salesforce to track accuracy of orders and leads
- Uses response templates to improve efficiency in responding to common customer issues and questions
- Identifies market potential by qualifying accounts.
- Participates in product testing.
- Initiates sales process by scheduling appointments; making initial presentations; understanding account requirements.
- Closes sales by building rapport with potential accounts; explaining product and service capabilities; overcoming objections; preparing contracts.
- Contributes information to market strategy by monitoring competitive products and reactions from accounts.
- Recommends new products and services by evaluating current product results; identifying needs to be filled. Accomplishes marketing and organization mission by completing related results as needed.
- Other tasks as requested by the Sales Manager
*
Requirements*.
- Sales/Customer service experience of at least 2 years.
- Available full time Monday-Friday (9am
- The ability and interest to learn about our product solutions, probing for essential customer needs.
- The ability to conceptualize and communicate creative solutions based on our products
- Excellent organization and time management skills - must be able to handle a high volume of customer inquiries including processing orders that includes a mix of managing new and repeat clients.
- Good analytical, creative and practical problem solving skills
- Self motivated and goal oriented while still being supportive of other great people
Diversity and Inclusion
StickerYou is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. If you require accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs
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