Talent Pool

6 months ago

Toronto, Canada Ministry of the Solicitor General Full time

The Ontario Forensic Pathology Service (OFPS) and Office of the Chief Coroner (OCC) seeks a professional to provide coroner and transportation dispatching and morgue attendant duties. As an integral team member, you will work on rotating shifts within a 24/7 schedule, including statutory holidays and weekends as required.

**Note**:
**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
**OPS Anti-Racism Policy** and the
**OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's

**What can I expect to do in this role?**: In this role, you will:

- Receive and appropriately direct requests for the services of on-call Coroners and Forensic Pathologists located across the province by following standard operating procedures, directives and guidelines
- Receive bodies/remains to the morgue for storage and post mortem examination by weighing the body/remains, and assigning appropriate storage
- Advise and release bodies to legally entitled individuals/agencies and ensure paper work (i.e. Warrants for Post Mortem Examination) is in order for both incoming and outgoing bodies/remains
- Maintain continuity of evidence and ensure appropriate handling procedures
- Responsibly attend to inquiries from investigators, medical professionals and the public and route media enquiries to appropriate management staff
- Communicate with next-of-kin regarding body identification, releasing of body/remains for disposition to funeral services, and providing various information (i.e. obtaining Medical Certificates of Death)
- Appropriately triage after-hours calls including forwarding calls, if required, to Regional Supervising Coroners and after-hours on-call staff

**How do I qualify?**:
**Mandatory**:.

**Oral Communication, Tact and Interpersonal Skills**:

- You can respond promptly and professionally to regular and after-hours inquiries from a range of contacts to ensure evidence is maintained and investigations are conducted in an efficient and timely manner
- You have patience, empathy, and tact to effectively communicate with bereaved individuals and next-of-kin immediately following a death in order to provide information, explain procedures, and to answer questions.

**Computer and Software Skills**:

- You have knowledge of computer data base systems such as information/case management systems and other applicable software (e.g, F-Path, CIS and Quin C) to enter and retrieve information, utilize MS Outlook, MS Word etc.

**Technical Knowledge and Skills**:

- You have knowledge of and experience with procedures for handling bodies/evidence (i.e. continuity of evidence, health and safety, universal precautions) in order to assess incoming/outgoing bodies/remains and determine required action

**Reasoning, Analytical and Problem-Solving Skills**:

- You can identify priorities and matters requiring the Chief Coroner's or Chief Forensic Pathologist's attention
- You are able to review relevant documents (e.g. Warrants for Post Mortem Examination, police sudden death reports/ occurrence reports, faxes, funeral home releases, subpoenas, etc.) and coordinate pertinent paper flow within the branch
- You can determine the nature of calls received from external organizations and make decisions concerning the permissibility or confidentiality of information requested
- You can compile, report, and analyze data and statistics in response to requests from Coroners (e.g., number of calls on a specific case)
- You can deal regularly with grieving individuals, both in-person and over the phone, where there is a potential for extreme behaviour

**General Knowledge**:

- You can acquire knowledge of relevant ministry and program directives, guidelines, policies and procedures to provide information and report findings to senior management
- You have an understanding of medical terminology to liaise with medical professionals and others regarding the nature, manner, and cause of death and circumstances surrounding a death
- You have a strong attention to detail and the ability to check personal and sensitive information for accuracy and correctness, making changes to records as necessary

**Additional Information**:
**Address**:

- English Permanent, 25 Morton Shulman Avenue,, Toronto, Toronto Region, Criminal Record and Judicial Matters Check
- English Temporary, duration up to 12 months, 25 Morton Shulman Ave, Toronto, Toronto Region, Criminal Record and Judicial Matters Check

**Compensation Group**:

- Ontario Public Service Employees Union- Understanding the jo

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