Engagement Specialist

3 weeks ago

Calgary, Canada Getty Images Full time

**Location**: Calgary

**Type**: Full time, Permanent

**Work Site**: Hybrid (Remote with occasional onsite meetings)

**Who You Are**:
You are a proven community manager with a strong marketing background, skilled at engaging individuals and groups. You’re in your element developing and delivering communications in a way that builds trust and loyalty with both internal teams and our amazing creators. Whether you’re administrating a community website, or driving cross-functional collaboration to enhance the overall experience for our global community, you are creative at heart and love to be both inspired and inspiring.

**Your Next Challenge**:

- Identify opportunities for building and maintaining engagement with creators globally - you’re the heartbeat of community, development, and content growth in key regions.
- Build and maintain close relationships with the creator community and understand their requirements & challenges, feeding these back to the business with solutions.
- Communicating key business needs in a dynamic environment, you’ll design, facilitate translations, and publish compelling content for the community website and multiple channels.
- Conduct ongoing audits of content and user experience on the community website. This involves systematically analyzing content, segmentation, traffic and user flows to pinpoint areas for improvement and preparing and implementing recommendations.
- Support the development of enhanced community website functionality; propose improvements and provide feedback on proposed changes to align with our strategic objectives.
- Collaborate closely with the Integrated Marketing team to shape our communication strategy, leveraging your creative ideas and strategies.
- You’ll be at the intersection of global imagery, services, operations, content classification, production, legal, and sales teams on matters involving creators.

**What You'll Need**:

- Minimum of 3 years relevant experience
- Experience in marketing/communications
- HTML knowledge required
- Proven ability to co-ordinate and communicate professionally at all internal organizational levels, and externally, to drive projects to completion.
- Software: MS Office, Content Management Systems, Google Analytics.
- Must be fluent in written and spoken English.

**Nice to Have**:

- A second language is an advantage (for example German, French or Thai)

**What You Can Expect (Mental and Physical Demands)**:

- Frequent communication with others to exchange information.
- Frequent sedentary work that primarily involves sitting/standing; Time of each will vary.
- Constant operation of computer and frequent usage of other office machinery, including (but not limited to) calculator, copy machine, computer printer, etc.
- Frequent repetition of motions and gestures that may include the wrists, hands and/or fingers.
- Constant assessment of accuracy and thoroughness of the work assignment.

**Benefits at Getty Images**

**Extended Health Insurance**

**Time off Work/life balance is important to us**

We provide flexible time off plus 3 sick days each calendar year. Additionally, we offer 16 weeks paid Maternity Leave for birth mothers, and 4 weeks fully paid leave for other new parents.

**Company Paid Holidays**

Employees enjoy company-paid holidays for each of our global locations.

**Disability and Life Insurance**

We automatically enroll and pay for Basic Life and Accidental Death and Dismemberment Insurance (AD&D) up to 2 times your annual salary. We also provide you with fully paid Short-Term Disability and Long-Term Disability Insurance.

**Employee Assistance Program**

Employees have access to free, confidential assistance for everyday problems such as stress management, financial coaching, marital or family issues, substance abuse, occupational problems, and referrals for legal, childcare, and eldercare services. Employees can seek additional discounts on other wellness activities such as travel, gym memberships, and sports Through our EAP services, employees are also eligible for 3 free counseling visits and life coaching sessions.

**Group RRSP Matching Program**

Save for retirement by making contributions consistently and conveniently through payroll deductions. Plus, Getty Images will match 100% of your contributions, up to a maximum of 3% of your base salary Contributions are taken from your gross pay BEFORE payroll taxes are calculated resulting in an immediate tax reduction. Participation is voluntary so you must enroll in the plan for contributions to begin.

**Learning & Growth**

We value continuous learning and development to help everyone develop their skills. Enjoy mentorship, curated training & more.

**_____________**

**Who We Are**:
Getty Images is a preeminent global visual content creator and marketplace. Through Getty Images, iStock, and Unsplash, we offer a full range of content solutions to meet the needs of any customer—no matter their size—around the globe.

Ge

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