Inside Sales
6 months ago
**Summary**:
**Job Duties/Responsibilities**
- Submit quotations and completing follow calls as required
- Send requests for modification of stock inventory to pre-approved vendors as necessary
- Source and purchase non-stock items to meet customer order needs
- Enter accepted orders into Business Central
- Assist with rectifying issues as they arise
- Work with the Sales team to ensure fluid communication and handoffs on any pending items
- Travel to customers locations when and as needed to foster the business relationship and ensuring their needs are met
- Help establish best practices within the team
- Generate reports upon requests
- Assist in training and mentorship of junior staff
- When necessary, assign work tasks to members of Inside Sales Team
- Participate in customer and vendor meetings as needed
- Actively participate and act as a departmental lead in HSE meetings and FET’s HSE program.
**Skills/Knowledge**
- Working knowledge of customer service techniques in an industrial setting
- Strong sales, negotiation, and communication skills.
- Professional demeanor with appropriate interpersonal skills at all levels within the business
- Familiar with order entry software and processes
- Strong computer and Microsoft Excel knowledge an asset
- Able to change task or direction while maintaining organization
- High level of organizational skills
- Attention to detail and accuracy is a necessity
- Analytical thinker and problem solving capabilities
- Ability to work independently and in a team environment.
**Education**
- Bachelor’s degree or related job experience.
**Experience**
- 5+ years of Industry related Sales experience
- Prior experience in a lead role preferred
- Valve Industry experience considered an asset.
**About FET**
FET (Forum Energy Technologies, Inc.) is a global company, serving the crude oil, natural gas, and renewable energy industries. FET is headquartered in Houston, TX with quality manufacturing, efficient distribution, and service facilities conveniently located to support the major energy-producing regions of the world. Forum’s products and services range from the underwater reservoir to the refinery, from the sea floor to the above ground transportation line. We pride ourselves on giving you a comprehensive offering of solutions to maximize your operations and improve your bottom line. Our customers are our partners and we work with them to solve their ever-changing challenges.
**Job Types**: Full-time, Permanent
**Salary**: $75,000.00-$90,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus pay
**Experience**:
- Leadership: 1 year (preferred)
- Inside sales: 5 years (preferred)
- Valves: 2 years (required)
**Location**:
- Edmonton, AB T6X 0C3 (required)
Work Location: In person
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