Program Administrator

3 weeks ago


Edmonton, Canada NAIT Full time

**NOTE: This is a temporary position ending on or before February 28, 2025.**

This position reports to the Operations Leads.

**Key Responsibilities**:

- Initiating and maintaining instructor contracts using Adobe Sign, including invoicing for vendors
- Organizing course delivery, including ordering course materials, texts & supplies and ensuring delivery of physical materials
- Communicating with various service units within NAIT such as Registrar’s Office, Finance, Marketing
- Organize class scheduling end-to-end, including class and LMS setup, and maintain records through a master list
- Communicating with clients regarding group enrollment and partnership requests
- Process and maintain course updates, class fee setup, milestones records
- Entering and verifying specific class information in Campus Solutions
- Monitoring course and program pages on NAIT external website for errors, structure improvements or content issues
- Monitor workload and processes to provide feedback for continuous process improvement
- Providing outstanding customer service in a team environment
- Provide program-specific information to internal and external stakeholders
- Maintain understanding of software tools and learning platforms: Moodle, Teams, WebEx, Academic Tools, Salesforce, D2L

**Skills & Abilities**:

- High computer literacy, including in MS Teams, MS Word, and Excel, and the ability to quickly learn new software platforms
- Strong communication and interpersonal skills
- Accurately complete tasks requiring a high level of detail
- Ability to work in a high volume and high-paced environment

**Qualifications**:

- Completion of grade twelve.
- Related post secondary diploma.
- 3 -5 years of experience in a related field.
- Working knowledge of Campus Solutions and Moodle/Brightspace would be an asset.
- Prior experience in a post-secondary environment would be an asset.
- Equivalencies may be considered

**Remuneration**: $48,257.04 - $62,451.48 annually, plus a comprehensive benefits package. (Classification - Administrative Support V).
- This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement._

**Please submit a resume and cover letter to be considered for this opportunity.**

**About NAIT**

At NAIT, people matter.

We’re proud to have been named one of Alberta’s Top Employers for 12 consecutive years. Developing an engaging, supportive, and rewarding work culture is something we take seriously. We know that people are our biggest asset - they are what makes NAIT a great place to work.

**What we offer**

We’ve created a benefits package that focuses on health and wellness, professional and personal growth, recognition, and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

**Health and safety**

You can find the latest information on NAIT’s response to COVID-19 at nait.ca/covid19.

**Additional requirements**

Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS)

**Accommodations


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