Program Administrator

1 month ago


Edmonton, Canada Ballad Consulting Group Full time

**Ballad Consulting Group**

The Ballad Team is an Alberta-based group of professionals, strengthening the communities in which we live and work. We provide services related to research, training, partnership development, process improvement, and full-scale implementation. Our diverse team brings a wealth of knowledge, experience, and creativity to the table.

Our training programs have built capacity in diverse areas including entrepreneurship, insurance, information and computer technology, construction, French language acquisition, hospitality, supply chain management, and more. We have delivered unique training programs for a variety of organizations, Indigenous Communities and on behalf of the Ministry of Jobs Economy and Northern Development, Ministry of Community & Social Services and Ministry of Transportation and Economic Corridors

**The Opportunity**

The Program Administrator will utilize excellent judgment to develop credible and meaningful relationships with Ballad employees, program participants and other stakeholders, ensuring strictest confidentiality. This individual will work closely with the other program administers and the Program Coordinator. This position reports to the Program Coordinator

**Key Responsibilities**

**Program Administration**
- Identify & procure supplies and materials required for program.
- Applications review and processing
- Conduct pre-screen phone interviews with potential participants
- Conduct follow-ups with graduates.
- Prepare reports as required

**Marketing and Communications**
- Ensure brand consistency on all internal training material and presentations.
- Promote program activities internally and externally.
- Provide positive solutions to challenges amongst staff, participants, and partners.

**Support Work**
- Participant intake, registration, and assessment

Other duties that may arise from time to time and as may be assigned

**Experience**
- The position requires the following skills, experiences and abilities:_
- Two or more years of relevant work experience,
- A post-secondary degree or diploma in Business, Arts, Social Services, or equivalent is an asset,
- Strong computer skills in google environment and experience with Microsoft 365
- Experience using Mobius is an asset,
- Excellent verbal and interpersonal communication skills
- Strong leadership and team-oriented skills.
- Strong interpersonal, relationship building and conflict resolution skills.
- Exceptional organization, time management, and prioritization skills


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