Manager Investigations

3 weeks ago

Edmonton, Canada Government of Alberta Full time

**Job Information**:
Job Requisition ID: 41212

Ministry: Seniors, Community and Social Services

Location: Calgary or Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Regular

Scope: Open Competition

Closing Date: May 23, 2023

Classification: Manager Zone 2

**About Us**:
**Role**:
**Manager, Investigations - Income Services Investigation Unit (ISIU)**

The position will provide management support to the provincial investigation locations, including Calgary, Red Deer, Lethbridge, and Edmonton. The Manager is a critical part of the Provincial Investigation Unit and is responsible for the prevention, detection and resolution of potential fraud and program abuse of Community and Social Services benefit programs in accordance with the Government Acts and Regulations.

Reporting to the Director of the Investigations Unit, the Manager, Investigations is the first line management level of the Income Services Investigation Unit, that provides management planning and direction in the delivery of the investigation services to all provincial investigation locations under a consistent provincial investigation framework model to ensure the provision of effective and efficient investigation services and support to Alberta Community & Social Services (CSS).

The Manager, also fosters and maintains strong collaborative working relationships with its key stakeholders, including local geographic delivery services management teams/regional management teams under programs such as the Assured Income for the Severely Handicapped (AISH), Income Support (IS) and any other CSS benefit programs or areas as needed to ensure compliance with government policies.

This position liaises extensively with law enforcement and also municipal, provincial and federal investigative agencies to develop and maintain a collaborative working relationship.

**Qualifications**:
University Degree in related field (Social Sciences, Investigation, Criminology, etc.) plus several years of investigational experience (fraud, theft, etc.)

**Equivalency**
Directly related education or experience considered on the basis of:
1 year education for 1-year experience;
Or
1 year of experience for 1 year of education

**Other Requirements**

Ability to obtain Peace Officer appointment under the Alberta Police Act and Alberta Peace Officer Act

**Assets**
- Major Case Management (MCM) experience
- Proficient in the use of analytical software (Excel)
- Proficient in the use of electronic File Management (FACTS)
- Experience using practices and processes within the Criminal Justice Program
- Experience of Courtroom Procedure and Laws of Evidence
- Experience using Legislative Authorities including the SCSS Policy and Regulations and the Criminal Code of Canada and Canada Evidence Act
- Experience Of Diversity and Multicultural issues

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:
**BUILDING COLLABORATIVE ENVIRONMENTS** Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve desired outcomes.

**DEVELOP NETWORKS** in order to maintain close relations with all stakeholders, actively incorporate the needs of the broader group, and ensure overall client satisfaction.

**DEVELOP SELF AND OTHERS** The desire to work to develop the long-term capability of others; the ability to analyze the work of others while generating ways of supporting, mentoring, coaching and managing them, therefore enabling others to identify and explore issues and improve their own performance.

**SYSTEMS THINKING** Incumbents must have a broad strategic view and know the impact of work to the department and plan for the short and long term.

**AGILITY** Ability to prioritize competing workload pressures in an effective manner and contribute to the organizational goals.

**CREATIVE PROBLEM SOLVING** The ability to analyze the impact and break apart any complex problems is critical, to focus on getting the best end result for the client.

**DRIVE FOR RESULTS **Sets and accomplishes goals and priorities in order to deliver outcomes consistent with departmental objectives and directives.

**Salary**:
$3,100.80 to $4,172.77 bi-weekly/ $80,930.88 to $ 108,909.297 yearly

**Notes**:
This is a **permanent full-time position **located in Calgary or Edmonton

Hours of Work: 36.25 hours per week, Monday to Friday

**How To Apply**:
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.
- Resources for applicants:
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