Business Analyst
2 days ago
Union/Affiliation:
**Administrative and Professional Staff (APSA)**
- Pay range:
**$75,285.00 to $89,904.00 annually**
- SFU Department Descr:
**Graduate and Postdoctoral Studies**
- Position Grade:
**10**
- # of openings:
**1**
- Biweekly Hours:
**72**
The Business Analyst provides expertise within Graduate and Postdoctoral Studies business areas to support operations, policy development, and strategic planning. The position supports the strategic objectives of the unit through gathering and analyzing data from enterprise and business area level systems, eliciting and clarifying business requirements for enhancements or new processes, and providing ongoing system support. The position supports the Graduate and Postdoctoral Studies unit to continuously improve business processes and effectively implement business solutions to deliver value to a wide variety of stakeholders, both within Graduate and Postdoctoral Studies and across the institution.
Qualifications:
Bachelor's degree in Business Administration, Computer Science, or a related discipline, and five years of related experience in areas such as graduate registrarial settings, strategic enrollment management (SEM) related fields, or an equivalent combination of education, training, and experience.
- Excellent knowledge of query languages and (e.g., SQL), relational databases, and desktop and web-based business intelligence and visual analytics tools (e.g., Tableau).
- Excellent knowledge of the General Graduate Regulations, and graduate policies, processes, and procedures.
- Excellent knowledge of the University, including institutional vision, strategic objectives, policies and structure.
- Excellent knowledge of programs, practices and services related to strategic enrollment management.
- Excellent business analysis skills including workflow and process mapping, elicitation and validation of business requirements, and documentation.
- Excellent customer service, interpersonal, organizational, facilitation, training, and teamwork skills.
- Excellent communication skills (verbal, written, and presentation) and conflict-resolution skills.
- Excellent troubleshooting, analytical reasoning, and problem-solving skills.
- Ability to research, compile data, conduct analysis, and prepare summary reports for use in strategic planning.
- Ability to extract, manipulate, integrate and analyze large data sets in a variety of formats.
- Ability to work with diverse stakeholders and users, building relationships and tailoring communication appropriately.
- Ability to exercise mature judgment, initiative, diplomacy, and tact.
- Ability to analyze and resolve problems quickly, efficiently, and collaboratively.
- Ability to maintain confidentiality in working with sensitive or protected information in accordance with data governance policies and privacy legislation.
**Please include your cover letter and resume in one attachment.
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