Current jobs related to Call Centre Representative - Edmonton - TRAIL APPLIANCES LTD

  • Call Centre Representative

    4 months ago

    Edmonton, Canada Quikcard Full time

    Call Centre Representative Quikcard is currently looking for a positive and motivated individual to join the ADSC Claims department as an entry level Call Centre Representative. To be successful in this role you should have the following qualities: - Outstanding customer service skills - Great work ethic - Be punctual - Pay attention to details -...

  • Call Centre Representative/claim Processor

    4 months ago

    Edmonton, Canada Quikcard Full time

    Call Centre Representative Quikcard is currently looking for a positive and motivated individual to join the ADSC Claims department as a Call Centre Representative. To be successful in this role you should have the following qualities: - Outstanding customer service skills - Great work ethic - Be punctual - Pay attention to details - Genuinely enjoy...

  • Call Centre Representative

    3 months ago

    Edmonton, Canada Intelligent Office Edmonton Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who enjoys helping others and has excellent communication...

  • Call Centre Representative

    2 weeks ago

    Edmonton, Canada Intelligent Office Edmonton Full time

    **Overview** **Duties**: - Answer incoming calls professionally and provide information about products or services - Utilize scripts to provide accurate information to customers - Transfer calls seamlessly to appropriate staff and clients - Book appointments, schedule meetings and order office supplies as needed - Perform data entry to update customer...

  • Client Care Representative

    4 months ago

    Edmonton, Canada Priority Care Call Full time

    Priority Care Call provides a reliable and cost effective Emergency Alarm Systems for Seniors and people with disabilities. Care Call wants to provide our clients with the best possible service at the lowest cost. Care Call is searching for a mature person to provide excellent customer service by installing Personal Emergency Response Systems in and around...

  • Call Centre Representative

    4 months ago

    Edmonton, Canada Quikcard Full time

    **Qualifications** - High school diploma or equivalent - Confidence on the phone - Previous experience in a customer service role preferred - Ability to multi-task and work in a fast-paced environment - Ability to work independently and as part of a team - Dental knowledge or dental insurance knowledge is an asset but not a requirement - Reliable - Problem...

  • Call Centre Representative

    3 months ago

    Edmonton, Canada Trail Appliances Ltd. Full time

    **Why Trail?** **The Perks** Trail Appliances values their employees and provides a comprehensive and competitive total rewards package including: - Statutory holidays off - Employee & family assistance program - Staff incentives and rewards - Employee discounts **The Role** We are seeking a highly motivated and customer-oriented individual to join our...

  • Call Centre Representative

    2 days ago

    Edmonton, Canada Trail Appliances Ltd. Full time

    **Why Trail?** **The Perks** Trail Appliances values their employees and provides a comprehensive and competitive total rewards package including: - Statutory holidays off - Employee & family assistance program - Staff incentives and rewards - Employee discounts **The Role** We are seeking a highly motivated and customer-oriented individual to join our...

  • Call Centre Representative

    3 days ago

    Edmonton, Canada Trail Appliances Ltd. Full time

    Why Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today! The PerksTrail Appliances values...

  • Napa - Priority Services (Call Centre) Manager

    3 months ago

    Edmonton, Canada NAPA Auto Parts Full time

    **Company Description** Be part of a community of authentic, proud and trusted people** At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; **we also** help keep Canadians moving **forward**. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to...

  • Customer Service Representative

    4 months ago

    Edmonton, Canada TRIMARK PEOPLE SOLUTIONS INCORPORATED Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Asset languages**: - Mandarin - Spanish; Castilian - Panjabi; Punjabi **Work setting**: - Various locations - Business sector - Private sector - Tourism - Telephone...

  • Call Centre Supervisor

    3 months ago

    Edmonton, Canada Trail Appliances Ltd. Full time

    **Why Trail?** **The Perks** Trail Appliances values their employees and provides a comprehensive and competitive total rewards package including: - Health & dental benefits - Personal care days - Statutory holidays off - Employee & family assistance program - Staff incentives and rewards - Employee discounts **The Role** Are you a leader with a passion...

  • Call Centre Team Lead

    4 months ago

    Edmonton, Canada The Brick Full time

    Is this job for you?: Do you believe in putting the customer first? Do you love to solve problems and create solutions? Do you have an exceptional attention to detail? WELCOME HOME! **Call Centre Team Leads **at Transglobal Service assist customers and address concerns related to warranty and repair and overall customer satisfaction. As the **Team...

  • Healthcare Parking Call Centre Operator

    3 months ago

    Edmonton, Canada Paladin Security Full time

    Healthcare Parking Call Centre OperatorHandle inbound and outgoing calls regarding parking related concerns and site issues Assist the public at pay machines and on the AHS Parking App and provide accurate direction Generate database interactions and cases pertaining to all received calls Verify staff access Verify parking payments and email...

  • Call Center Coordinator

    1 month ago

    Edmonton, Canada Midas - Edmonton 5392 Full time

    Benefits: Company parties Competitive salary Dental insurance Opportunity for advancement Paid time off Training & development Employee discounts Flexible schedule Health insurance Call Centre Coordinator responsibilities include:Managing large amounts of inbound and outbound calls in a timely mannerFollowing...

  • Call Center Coordinator

    1 month ago

    Edmonton, Canada Midas Full time

    Benefits: Company parties Competitive salary Dental insurance Opportunity for advancement Paid time off Training & development Employee discounts Flexible schedule Health insurance Call Centre Coordinator responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call centre...

  • Centre Director

    4 months ago

    Edmonton, Canada Sylvan Learning Centre Full time

    **Position Summary**:The centre director is responsible for managing the overall customer experience, sales, and bringing forth ideas on local marketing strategies for the centre to achieve performance goals and grow the centre. The centre director is also responsible for managing the day-to-day centre operations to ensure a consistent quality educational...

  • Centre Director

    4 months ago

    Edmonton, Canada Sylvan Learning Centre Full time

    **Position Summary**:The centre director is responsible for managing the overall customer experience, sales, and bringing forth ideas on local marketing strategies for the centre to achieve performance goals and grow the centre. The centre director is also responsible for managing the day-to-day centre operations to ensure a consistent quality educational...

  • Centre Director

    3 months ago

    Edmonton, Canada Sylvan Learning Centre Full time

    **Position Summary**:The centre director is responsible for managing the overall customer experience, sales, and bringing forth ideas on local marketing strategies for the centre to achieve performance goals and grow the centre. The centre director is also responsible for managing the day-to-day centre operations to ensure a consistent quality educational...

  • Healthcare Parking Call Centre Operator.

    3 months ago

    Edmonton, Canada Paladin Security Full time

    Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a...

Call Centre Representative

3 months ago

Edmonton, Canada TRAIL APPLIANCES LTD Full time

**Why Trail?**

**The Perks**

Trail Appliances values their employees and provides a comprehensive and competitive total rewards package including:

- Health & dental benefits
- Personal care days
- Statutory holidays off
- Employee & family assistance program
- Staff incentives and rewards
- Employee discounts

**The Role**

The Call Centre Representative is responsible for calling customers to confirm the time and location of their service call. This person is responsible to ensure that the open line of communication between the field technicians and customers is maintained. **This is a full-time temporary position ending October 2024**

**What you will be doing**
- Ensure all customer service call information is keyed into the computer system.
- Complete other administrative functions as required.
- Maintain in constant communication with the service teams and field technicians.
- Investigate and assist in the resolution of all customer issues.

**To be successful in this role you must**
- Have a great work ethic, be punctual, pay attention to the details, and genuinely enjoy helping people
- Be proactive and demonstrate initiative by providing input and recommendations to continually improve the delivery of our customer experience
- Collaborate with various departments to ensure customer issues are resolved effectively and in a timely manner
- Be a quick study when it comes to computers software and systems
- Have outstanding oral, typing and written communication skills
- Enjoy working within a diverse team
- Have previous call center experience

Our story began in 1974, when the Broderick family rented out appliances at their bottle depot on Macleod Trail in Calgary. From those humble beginnings, Trail Appliances has grown to become one of the leading independent appliance retailers in Western Canada. We continue to stand by our guiding principles of unparalleled customer service, competitive pricing, and expert advice.

Having built our reputation on strong family values and creating a collaborative work culture that values respect, integrity, diversity, passion, and laughter, we’re proud to be family-owned and operated today. This and our extensive benefits, safety program and community involvement are what sets us apart from our competitors. We are proud to be recognized as an industry leader
- #TrailApp_