Intake Coordinator

5 months ago


Winnipeg, Canada University of Manitoba Full time

The University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community - UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main campuses in Winnipeg, satellite campuses throughout Manitoba, and world-wide research, UM’s impact is global.

Discover outstanding employee benefits, experience world-class facilities and join a dynamic community that values reconciliation, sustainability, diversity, and inclusion. We are one of Manitoba’s Top Employers and one of Canada’s Best Diversity Employers. At the University of Manitoba, what inspires you can change everything.

**The opportunity**:
The University of Manitoba is looking for an Intake Coordinator. This position works within the NCTR Archives Team to facilitate access to records held at the NCTR as the first point of contact, building relationships with requestors, conducting research to identify relevant records, and liaising with the UM Access and Privacy Office to ensure the requestor received a copy of the records. The Intake Coordinator also works closely with records slated for public release to ensure the arrangement and description of the records adheres to the NCTR Archive’s policies and procedures.

**The qualifications and experience we’re looking for**:
PREFERENCE WILL BE GIVEN TO INDIGENOUS CANDIDATES. APPLICANTS MUST SELF-DECLARE ON THEIR COVER LETTER OR RESUME AS INDIGENOUS (FIRST NATIONS, MÉTIS, AND/OR INUIT).
- University degree is required.
- A master’s degree in archival studies or equivalent field is preferred.
- Bilingual in English and French is required.
- A minimum of two years’ experience working within an office environment required. Ie. Government agency, university, large non-profit, tribal, Indigenous or corporate organization.
- Proven experience with Indigenous organizations, Survivors, Elders and diverse communities is essential.
- Experience interpreting and implementing policies and procedures is essential.
- Knowledge of and sensitivity to Indigenous cultures is essential.
- Experience working within an archival or related academic library environment is required.
- An acceptable equivalent combination of education and experience may be considered.
- Must have excellent verbal and written communication skills and be able to work effectively with students, staff, faculty, Elders, alumni, Indigenous communities, community organizations, and the public.
- Must possess a demonstrated ability to work independently and accurately under pressure.
- Must have exceptional decision-making and interpersonal skills including diplomacy and tact.
- Must have a demonstrated ability to deal with high demand and/or stressful contacts.
- Must have a strong work ethic and be willing to take the initiative to solve problems and learn new tasks.
- Must be pleasant and efficient in communication with students and staff.
- Must have excellent organizational and time management skills.
- Must be proficient with Microsoft Office and using intermediate features associated with a Windows computer environment.
- Attention to detail is essential.
- Well-developed knowledge of general office practices are essential.
- High degree of analytical thinking preferred.
- Problem solving and conflict resolution skills preferred.
- Experience in dealing effectively and diplomatically with senior members of an organization and the public, and ability to foster harmonious working relationships with other staff, both academic and support, is required.
- Ability to train and supervise the work of others required.
- Demonstrated ability to work with others is required.
- Organizational, time-management skills and the ability to work effectively under deadline.
- Knowledge of Indigenous history in Canada, including Residential School history is required.
- Ability to think analytically, anticipate and resolve problems, exercise sound judgment, and carry out duties with tact and diplomacy in a confidential environment required.
- Ability to performs tasks quickly, independently and undertake work as directed required.
- Satisfactory work record, including satisfactory attendance and punctuality, is required.
- Ability to speak French and/or an Indigenous language an asset.
- Knowledge of University policies/procedures would be an asset.

**Why the University of Manitoba?**

Along with being one of Manitoba’s top employers, we are proud to provide a collaborative and enriching work environment. In addition to a strong compensation package with a competitive salary, the University provides an exceptional workplace that includes:

- Comprehensive group benefits and pension plan.
- Competitive vacation time.
- Employee and Family Assistance Program.
- A full spectrum of professional development opportunities.

**Closing Date:


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