Intake Coordinator Group Disability

4 weeks ago


Winnipeg, Canada The Canada Life Assurance Company Full time

Permanent Full Time

We are looking for an **Intake Coordinator **in Winnipeg, MB.

The Intake Coordinator will follow-up with both Plan Sponsors and Plan Members to obtain duly completed documentation, ensure the forms are fully completed and respond to any questions they may have on the claims process. They will also ensure the claim is accurately set-up on the system in accordance with the contract and any required group specific special features.

**What you will do**
- Review system, claim documents and contract to confirm if eligibility requirements are met.
- Accountable for the outreach call to Plan Sponsors and Plan Members within 24 hours of receipt of initial claim information.
- Responsible for declination letter to Plan Sponsor and Plan Member accordingly.
- Adjudicate and manage the claim if expected to be for a limited duration known as Quick Pay claims.
- If claim does not meet eligibility for a Quick Pay claim, transfer the claim to the Disability Case Manager for claim adjudication and management and to DCAs for benefit calculation.
- File documents accordingly.

**What you will bring**
- Minimum of one year within a customer service environment.
- Must be able to understand complex instructions and basic contractual language.
- Knowledge of basic medical terminology.
- Strong typing and data entry skills; proficiency with Microsoft Office programs.
- Demonstrates excellence in phone etiquette and client service.
- Strong and effective organizational and time management skills with the ability to manage multiple priorities.
- Excellent oral and written communication skills in both English and French would be considered an asset.
- Working experience within disability insurance is an asset.The base salary for this position is between **$37,300****:

- $50,400** annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

LI-Hybrid



  • Winnipeg, Canada Canada Life Assurance Company Full time

    **Description: - Permanent Full Time- We are looking for an **Intake Coordinator.** - The Intake Coordinator will follow-up with both Plan Sponsors and Plan Members to obtain duly completed documentation, ensure the forms are fully completed and respond to any questions they may have on the claims process. They will also ensure the claim is accurately set-up...


  • Winnipeg, Canada Canada Life Assurance Company Full time

    **Description: - Permanent Full Time- We are looking for a Intake Coordinator- Role description- The Intake Coordinator will follow-up with both Plan Sponsors and Plan Members to obtain duly completed documentation, ensure the forms are fully completed and respond to any questions they may have on the claims process. They will also ensure the claim is...


  • Winnipeg, Canada The Canada Life Assurance Company Full time

    Temporary Full Time We are looking for a **Intake Coordinator in Winnipeg, MB.** The Intake Coordinator will follow-up with both Plan Sponsors and Plan Members to obtain duly completed documentation, ensure the forms are fully completed and respond to any questions they may have on the claims process. They will also ensure the claim is accurately set-up on...

  • Intake Coordinator

    6 months ago


    Winnipeg, Canada Aulneau Renewal Centre Full time

    **CENTRE DE RENOUVEAU AULNEAU RENEWAL CENTRE INC.** **JOB DESCRIPTION** **Position Title: Intake Coordinator** **Reports to: Director of Administration and Finance and Executive Director** **Description** The Intake Coordinator is the first point of contact for all participants and contracted agencies to the Aulneau Centre. Their role is to handle all...


  • Winnipeg, Canada The Canada Life Assurance Company Full time

    Permanent Full Time We are looking for a **Bilingual Intake Coordinator.** The **Intake Coordinator** will follow-up with both Plan Sponsors and Plan Members to obtain duly completed documentation, ensure the forms are fully completed and respond to any questions they may have on the claims process. They will also ensure the claim is accurately set-up on...


  • Winnipeg, Canada Canada Life Assurance Company Full time

    Bilingual Intake Coordinator **Description: - Permanent Full Time- We are looking for a **Bilingual ntake Coordinator.** - The **Intake Coordinator** will follow-up with both Plan Sponsors and Plan Members to obtain duly completed documentation, ensure the forms are fully completed and respond to any questions they may have on the claims process. They will...


  • Winnipeg, Canada The Canada Life Assurance Company Full time

    Permanent Full Time We are looking for a **Bilingual ntake Coordinator.** The **Intake Coordinator** will follow-up with both Plan Sponsors and Plan Members to obtain duly completed documentation, ensure the forms are fully completed and respond to any questions they may have on the claims process. They will also ensure the claim is accurately set-up on...

  • Intake Coordinator

    5 months ago


    Winnipeg, Canada University of Manitoba Full time

    The University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community - UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main...

  • Intake Coordinator

    1 week ago


    Winnipeg, Canada Family Dynamics Full time

    **Key Responsibilities and Activities of the Intake Coordinator Role** - Through interviews with inquirers, gather information to determine eligibility through assessments of family needs, strengths, and challenges. - Assessment and identification of priority of need based on risk and protective factors. - Direct follow-up with other service professionals...


  • Winnipeg, Canada The Canada Life Assurance Company Full time

    Temporary Full Time We are looking for an** Administrative Support Assistant - Intake Administrator **in Winnipeg, MB. The Administrative Support Assistant is a member of the Central Intake Team in our Winnipeg office and will be responsible for setting up claims from our Disability Management Services Offices (DMSO). **What you will do** - Accurately and...


  • Winnipeg, Manitoba, Canada All Nations Coordinated Response Network Full time

    Job Title: Intake Assessment Case AideAt All Nations Coordinated Response Network, we are seeking a highly skilled and dedicated individual to join our team as an Intake Assessment Case Aide. This role is a critical part of our Intake Assessment Program, which provides support to children and families in need.Key Responsibilities:Transport children in care...


  • Winnipeg, Canada Manitoba Government Full time

    **Intake Investigator, Access and Privacy and/or Ombudsman Act**: OF5 Investigator Regular/full-time 2 Positions Office of the Ombudsman Access and Privacy/Ombudsman Divisions Winnipeg MB Advertisement Number: 43436 Salary(s): OF5 $74,650.00 - $92,731.00 per year Closing Date: October 29, 2024 The Manitoba government recognizes the importance of...


  • Winnipeg, Manitoba, Canada All Nations Coordinated Response Network Full time

    About the RoleWe are seeking a highly skilled Intake Assessment Support Specialist to join our team at All Nations Coordinated Response Network. As an integral part of our Intake Assessment Program, this role plays a vital role in supporting children and families through various goal-oriented interventions.


  • Winnipeg, Manitoba, Canada All Nations Coordinated Response Network Full time

    **Job Summary**We are seeking a highly skilled and dedicated Intake Assessment Worker to join our team at All Nations Coordinated Response Network. The successful candidate will be responsible for providing intake case services to families and children within our jurisdiction, prioritizing intake activities, and ensuring follow-up to intake issues and...


  • Winnipeg, Manitoba, Canada New Flyer Group Full time

    New Flyer Group is a leading manufacturer of heavy-duty transit buses in North America. Our company offers a comprehensive suite of mass transportation solutions.**Job Summary**We are seeking a skilled Disability Case Manager to join our Human Resources department. As a key member of our team, you will provide support in all areas of disability case...


  • Winnipeg, Canada Oshki-Giizhig Inc Full time

    Intake and Service Needs Manager (Full-Time Permanent) **Description**: Oshki-Giizhig is an Indigenous-based non-profit organization. Our vision is a healthy community built on Indigenous journeys towards wellness. Our mission is to walk beside, advocate, and support people affected by FASD and other disorders. Strengthened by cultural practices and...


  • Winnipeg, Canada Johnston Group Full time

    **Johnston Group** provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of _Canada’s Best Managed Companies_ and was named one of _Manitoba’s...


  • Winnipeg, Canada TLR Law Full time

    **Étude d’avocats TLR Law Office** is an innovative law firm dedicated to making legal services accessible to Manitobans. We are expanding and looking for a full-time **Bilingual Intake/Front Desk Representative** who thrives in a fast-paced environment and shares our commitment to community impact. **Key Responsibilities and Skills**: - Fluent in...


  • Winnipeg, Manitoba, Canada All Nations Coordinated Response Network Full time

    Job TitleIntake Assessment WorkerJob SummaryThe All Nations Coordinated Response Network is seeking an experienced Intake Assessment Worker to join our team. As a key member of our child protection services, you will be responsible for providing assessment, case management, and intervention services to families and children in need.Key...


  • Winnipeg, Canada Behavioural Health Foundation Inc. Full time

    Overview: **Duties**: - Assist in performing initial assessments including the writing of Social Histories, Interpretive Summaries and treatment plans as assigned. - Facilitate orientation meetings with residents’ named support persons and encourage participation in treatment processes. - Utilize the Centralized Intake Screening tool to properly assess...