Bilingual Customer Care Specialist

3 weeks ago


Remote, Canada Line One Full time

**Works remotely**

**Job Summary**:
**Responsibilities**:
Respond to phone calls from Customers.
- Outbound calling for Customer survey/follow-up.
- Diligently follow up on outstanding Customer related issues.

Deliver superior service and help create an exceptional experience for our Customers.

**Education and Experience**:

- Fluent in Swedish and English
- written and oral.
- 3 years of previous customer service experience/Call Centre required.
- Experience with Sales Force is an asset.

**Technical Requirements**:

- Reliable computer (minimum 4G RAM, dual core processor, 10GB of hard drive space)

Intermediate proficiency with MS Office.
- Non-wireless DSL or Cable internet connection is required. Wireless DSL (antenna on roof) and/or satellite internet are not acceptable.

**Non-Technical Requirements**:

- Superior communication skills (written and verbal).
- Superior Customer Service skills.
- Strong organizational and planning skills.
- Must be a self-starter.
- Strong reading and interpretation skills.
- Must be analytical - be able to analyze various options and take appropriate action.
- Strong attention to detail.
- Ability to work under pressure/deadlines.
- Must be honest and energetic.
- Must be able to work within a team as well as independently.
- Must complete criminal background chek

**Job Type**: Contract

Schedule:

- Day shift
- Evenings
- Evening shift
- Morning shift
- Night shift

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Swedish (required)
- English (required)

Work Location: Remote



  • Remote, Canada Red Label Vacations Full time

    **GROW YOUR CAREER** **Position**:Bilingual Customer Support Agent **Status**:Full Time **Department**:Web Reservations **Reports to**:Manager, Customer Support, Retail & Web **Location**:Remote **The Opportunity** If you are fluently bilingual in French and English, have a great passion for **vacation planning**, and are a natural when it comes to...


  • Remote, Canada Intellisy Ltd. Full time

    Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Specialist. As a Customer Specialist, you will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires excellent communication skills, the ability to upsell products or services, and...

  • Bilingual

    4 days ago


    Remote, Canada Global Payments (Beamery) Full time

    **Description**: TSYS, a Global Payments’ company, is looking for bilingual (English/French), as well as English only fraud specialists for a fully remote position reporting to our leadership team in Sudbury, Ontario. The training will start on January 22nd, 2024 (Training hours are Monday to Friday 8am - 5pm EST). In this role, you will handle inbound...


  • Remote, Canada GETS Energy Full time

    Additionally, you will work closely with the Service Organization Manager to assist with data entry and filing of homeowner files. In this role, you will: - Direct customers to the websites and information on the current rebates applicable specific to their home efficiency needs and budget - Booking assessments and managing Energy Advisor Calendars - Track...


  • Remote, Canada First Nations Finance Authority Full time

    _Who we are_ Located in the beautiful Okanagan Syilx territory on Westbank First Nation, First Nations Finance Authority or FNFA is a First Nations-owned and operated national not-for-profit organization that has been supporting First Nation communities across the country since 2005. Our organization encourages development, learning, and diversity and...


  • Remote, Canada Global Payments Canada Full time

    TSYS, a Global Payments’ company, is looking for Loyalty Rewards Customer Service Representatives for fully remote positions. The training will start on **July 10th, 2023**. In this role, you will handle inbound telephone inquiries from cardholders who are calling to redeem reward points towards gift cards or merchandise and/or book travel. **Important...


  • Remote, Canada mdf commerce Full time

    **Location: Kanata, ON—Possibility to work from home** **mdf commerce Inc**. is an international team of over 700 experts who develop a broad set of SaaS solutions to optimize and accelerate commercial interactions of our B2B and B2G customers. Working in the eprocurement sector, we are currently looking for a Customer Support Specialist to join our team...


  • Remote, Canada WeKnowTraining Full time

    **Bilingual Customer Support Representative** - We Know Training is a rapidly expanding technology leader in the online regulated training space, with opportunities for meaningful career growth._ We Know Training is searching for a well-rounded Customer Support Representative who has outstanding customer service, efficiency in troubleshooting,...


  • Remote, Canada Trellis Full time

    **About Trellis** Trellis is a B2B SaaS company that provides an AI-powered software platform for eCommerce merchants to generate more demand for their products. We use the latest advancements in artificial intelligence and automation to drive profitable sales for our clients. Our software platform currently supports marketplaces like Amazon and Google...


  • Remote, Canada Red Maples Virtual Solutions Inc. Full time

    Flexible Opportunity - Must be fluent in both French & English - Design your work schedule after your training (Can pick hours from the scheduling software after training - design your schedule 7 days a week, can work around your current job if you have one.) Hours to pick available 7 am to 11 pm, 7 days a week. - Training starts on May 21st and Ends on June...


  • Remote, Canada MSH International (Canada) Ltd. Full time

    **Job Overview** The Intake Specialist will be the first point of contact for members requiring both medical and non - medical assistance. You will be the first point of contact before having the case assigned to a Case Coordinator. The Intake Specialist duties includes but is not limited to helping members find health care providers, book appointments, and...


  • Remote, Canada Insight Pest Solutions Full time

    **Bilingual Accounts Receivable Clerk** **Job Type: Full Time, Permanent** **Location: Remote** **9:00am-5:00pm EST (Monday - Friday), 40 hours/week** **Compensation: $17.05/hour** Insight Pest Solutions is currently looking for an Bilingual Accounts Receivable Clerk to join our team! We are searching for driven and organized individuals to join our...

  • Bilingual Sales

    3 days ago


    Remote, Canada Vokal Call Centers Full time

    **Work From Home Opportunity!** **Qualifications** High school diploma or equivalent Great communication, written and verbal Attention to detail Passion for learning and development Strong English skills **Must be able to speak and understand French passably** Must be a resident of New Brunswick **Responsibilities** Inbound sales and customer...


  • Remote, Canada PWL Capital Inc. Full time

    **General Description** PWL Capital Inc. is a premier independent Canadian wealth management firm. Canadian high net worth families entrust PWL to manage their investment portfolios and provide them with comprehensive wealth management advice. PWL Capital Inc., with more than 90 employees, is a Broker Dealer and IIROC (Investment Industry Regulatory...


  • Remote, Canada Alexa Translations Full time

    Alexa Translations is a leading translations service provider that helps the world’s largest and most prestigious legal, financial and government industries with translation solutions that elevate the way they do business. Since 2002, we have grown our reputation by forging long-term relationships built on trust. Helping our clients reach their business...


  • Remote, Canada GETS Energy Full time

    Additionally, you will work closely with the Service Organization Manager to assist with data entry and filing of homeowner files. In this role, you will: - Direct customers to the websites and information on the current rebates applicable specific to their home efficiency needs and budget - Booking assessments and managing Energy Advisor Calendars - Track...


  • Remote, Canada Analytichem Full time

    **AnalytiChem **is global company that supports analytical testing laboratories in the industrial, environmental and materials markets to collect actionable data to optimize their business. We Enable the Science that our customers do to improve operational efficiency, safeguard the environment and support the global infrastructure by providing high quality...


  • Remote, Canada Mortgage Alliance Full time

    **Position Title**: Compliance Support Specialist **Reports To**: AVP Compliance **About Us** Mortgage Alliance is one of the largest national full-service mortgage brokerages in Canada and an integral part of M3 Mortgage Group, the leader in the Canadian mortgage brokerage space. We strive to provide the optimum environment to enable our team of mortgage...


  • Remote, Canada Red Label Vacations Full time

    **Position**:Bilingual Travel Consultant, Call Center **Status**:Permanent, Full-Time **Department**:Loyalty Division **Reports to**:Operations Manager **Location**: Remote **The Opportunity** We are looking for experienced Bilingual Leisure Travel Consultants who are confident they will provide Merit Loyalty customers with outstanding customer service...


  • Remote, Canada GETS Energy Full time

    **Job description** You will In this role, you will: - Assist in filing energy assessment files - Input data into the CRM - Output reports to ensure that deadlines and targets are being met - Work with Energy Advisors to ensure that files are submitted without errors - Report reoccurring issues and work closely with Management personnel to ensure the...