File Management Specialist

4 weeks ago


Remote, Canada GETS Energy Full time

**Job description**

You will

In this role, you will:

- Assist in filing energy assessment files
- Input data into the CRM
- Output reports to ensure that deadlines and targets are being met
- Work with Energy Advisors to ensure that files are submitted without errors
- Report reoccurring issues and work closely with Management personnel to ensure the greatest experience for our customers
- Work closely with the Service Organization Manager to assist with data entry and filing of homeowner files.
- Have the opportunity for growth

GETS Energy

Service Organization Administration
- Data entry, organization, and the submission of files through the Canada Greener Homes Portal on behalf of GETS Energy on time.
- Computer proficiency
- Experience with SharePoint and Microsoft 365 is an asset
- Track issues and report concerns to the Service Organization Manager

Customer Experience Specialist Requirements and Qualifications

Expectations
- Develop fluency with the Energy Evaluation Submission portal
- Develop effective working relationships with the Management team and Energy Advisors.

Details

; fully remote
- Compensation: Commensurate with Experience
- Schedule: Monday to Friday
- Employee benefits available as well as 2 weeks vacation

**Salary**: $20.00-$22.00 per hour

**Job Types**: Full-time, Permanent

**Benefits**:

- Extended health care
- Paid time off
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: Remote

**Salary**: $22.00-$24.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Wellness program
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: Remote

Expected start date: 2023-08-28



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