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File Management Specialist
4 weeks ago
**Job description**
You will
In this role, you will:
- Assist in filing energy assessment files
- Input data into the CRM
- Output reports to ensure that deadlines and targets are being met
- Work with Energy Advisors to ensure that files are submitted without errors
- Report reoccurring issues and work closely with Management personnel to ensure the greatest experience for our customers
- Work closely with the Service Organization Manager to assist with data entry and filing of homeowner files.
- Have the opportunity for growth
GETS Energy
Service Organization Administration
- Data entry, organization, and the submission of files through the Canada Greener Homes Portal on behalf of GETS Energy on time.
- Computer proficiency
- Experience with SharePoint and Microsoft 365 is an asset
- Track issues and report concerns to the Service Organization Manager
Customer Experience Specialist Requirements and Qualifications
Expectations
- Develop fluency with the Energy Evaluation Submission portal
- Develop effective working relationships with the Management team and Energy Advisors.
Details
; fully remote
- Compensation: Commensurate with Experience
- Schedule: Monday to Friday
- Employee benefits available as well as 2 weeks vacation
**Salary**: $20.00-$22.00 per hour
**Job Types**: Full-time, Permanent
**Benefits**:
- Extended health care
- Paid time off
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Administrative experience: 1 year (preferred)
Work Location: Remote
**Salary**: $22.00-$24.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Wellness program
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Work Location: Remote
Expected start date: 2023-08-28
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