Volunteer Coordinator
7 months ago
The Volunteer Coordinator coordinates the volunteer program at Trinity Village Care Centre by determining the home’s volunteer needs and the financial resources required to support the volunteer program; providing volunteer program evaluation; and coordinating the recruiting, screening, orientation, training, evaluation, and recognition of volunteers.
This is a part-time (24 hours per week), unionized position.
**TASKS & DUTIES**:
- Develops, implements, and evaluates all volunteer related policies and procedures and legal compliance
- Develops a marketing plan for the recruitment of volunteers, including the production of written informational and educational materials
- Conducts volunteer screening, interviews, and facilitates their orientation/training
- Develops orientation/training package for all volunteer roles
- Maintains records of volunteers training through Surge Learning software
- Monitors volunteer performance and compliance with roles, responsibilities, and policies through communication with volunteers and staff, observation as appropriate, and formal evaluation processes.
- Directly coordinates the placement of all volunteers
- Implements appropriate performance measures and initiates discipline and termination in conjunction with Trinity Village policies
- Maintains an accurate and updated database of all volunteers
- Develops SMART goals for the volunteer department, reviews them quarterly and annually
- Prepares a monthly volunteer department report, Annual Review of department, as well as Volunteer Wellness Surveys
- Organizes volunteer recruitment and recognition events, volunteer fairs as well as large scale and special seasonal events for volunteers.
- Replies to general inquiries from staff, volunteers, and the public regarding volunteer opportunities available at Trinity Village
- Research community opportunities to nominate Trinity Village volunteers for Volunteer Service Awards
- Establishes relationships with community partnerships such as Volunteer Action Centre, local universities, colleges, and high schools
- Actively participates in the Waterloo Region Volunteer network group meetings (online or in person)
- Collaborate with other Volunteer Coordinators from other long-term care/retirement communities in the region
- Coaches and assists volunteers in a variety of care approaches, and skills that will help with their interactions with residents
- Collaborates with a multi-disciplinary team to gain current and specialized information regarding each resident, care approaches, and possible available resources
- Actively participate in team meetings, organizational objectives, committees, and special events
- Maintain professional standards and certification as required for the role of Volunteer Coordinator through continuing education and professional development
- Participates in the weekly programming team meeting
- Complete all mandatory training as assigned (Surge Learning)
- Other duties as assigned
**QUALIFICATIONS**:
- Post-Secondary education in Volunteer Management
- Minimum 2 years experience working as a Volunteer Coordinator, preferably within the Long-Term Care/retirement home/healthcare sector
- Knowledge of volunteer management in a not-for-profit setting, preferably long term care, including recruitment, training, orientation, recognition and appreciation
- Computer skills required, experience with a volunteer database system would be considered an asset
- Demonstrates positive person-family centred values and practices
- Strong communication skills and ability to communicate in a non-stigmatizing way
- Excellent interpersonal skills and ability to work as an effective member of an interdisciplinary team
- This position requires some evening and weekend work
Trinity Village Care Centre requires all new hires to submit a valid TB test, mandatory proof of flu vaccinations, and Vulnerable Sector Police Check prior to start date.
We thank all interested applicants; however, only those selected for an interview will be contacted.
- In accordance with the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be considered throughout the hiring process._
- Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. For disability-related accommodation, documentation must be from the applicants' treating physician outlining their functional limitations, in order for us to accommodate well._
**Job Type**: Part-time
**Salary**: $24.24 per hour
Expected hours: 24 per week
**Benefits**:
- Employee assistance program
- On-site parking
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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