Administrative Assistant

3 days ago

Red Deer, Canada United Food and Commercial Workers Local 401 Full time

The United Food and Commercial Workers (UFCW) Local 401 is Alberta’s largest private sector union with 32,000 members working in diverse industries such as retail, food processing, beverage production, hospitality, gaming, and education. We are part of the 1.3-million-member United Food and Commercial Workers International Union, representing working people across North America.

Our growing local union is currently seeking an **Administrative Assistant **to work out of our Red Deer Office. This role will support our WCB Department and support two busy Union Labour Relations Officers.

We offer a highly competitive compensation package with lots of opportunity for interesting and challenging work.

**JOB DESCRIPTION**

Duties include, but are not limited to:

- Provide accurate responses to inquiries from workers, employers, medical and service providers in addition to answering general inquiries on WCB matters from members.
- Accurately document pertinent information in a clear and concise manner
- Preparing new WCB claims
- Indexing all documents to worker claim files, monitoring of tasks received on claims to determine priority and action required.
- Works with other Administrative Assistants in the organization to ensure coverage and administrative support requirements are met throughout teams.
- Contribute to efforts to introduce and promote process improvements.
- Participate in team meetings, functions and other activities occurring in office and virtually.
- Adhering to related policy and procedure
- Provide administrative support to the Union Labour Relations Officers by managing calendars, scheduling meetings, and drafting local union correspondence.
- Providing general administrative support duties as assigned.

**MINIMUM REQUIREMENTS**

**OUR IDEAL CANDIDATE WILL POSSESS**:

- Strong time-management, organization and communication skills, ability to take direction, goal oriented and strong attention to detail. Reliability and time management are integral to success in this position.
- Strong written communication skills in the English language.
- Ability to independently make decisions and handle complex inquiries including remaining calm during high stress situations.
- Knowledge of medical terminology and/or other related experience is a definite asset.
- Must be skilled at proofreading and preparing various types of correspondence in a timely, accurate manner.
- Experience with database or CRM maintenance.
- Familiarity with organizing files, managing calendars, hotel booking, and travel arrangements.
- Knowledge of _Alberta Occupational Health and Safety Act _and the _Workers’ Compensation Act_

Assets:

- Ability to communicate in a second language.
- A university or college education or degree in a relevant field.

**REMUNERATION**

Remuneration and terms and condition of employment for this position are covered by a Collective Agreement. Benefits, vacation and pension as per the Collective Agreement.

**Job Types**: Full-time, Permanent

**Salary**: $21.87-$32.38 per hour

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Red Deer, AB T4N 6Y5: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- DCS / DEC (required)

**Experience**:

- Administrative experience: 2 years (required)
- Front desk: 2 years (required)

Work Location: In person

Application deadline: 2024-04-19
Expected start date: 2024-05-01

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