Client Care Coordinator

7 months ago


Conception Bay South, Canada Provincial Homecare Full time

Client Care Coordinator

Are you a strong multitasker who likes to work in a fast-paced environment? If so, Provincial Homecare is actively hiring for a Client Care Coordinator in our CBS office.

**Job Summary**

**Responsibilities**
- Notify clients and Home Support Workers regarding initial and ongoing schedules.
- Communicate any schedule changes to those affected by the changes such as the client, caregiver and/or HSW.
- Complete data entry and maintain accurate scheduling documentation in Alayacare.
- Assist with training and mentoring of all Home Support Workers by directing them to our web-site training modules.
- Ensuring Client profiles in Alayacare are accurate (noting required skills & nursing delegations)
- Participate in client satisfaction initiatives.
- Participate in ongoing internal and/or external continuing education activities.
- Adhere to Provincial Homecare Policies and Procedures.
- Maintain confidentiality of client and corporate information
- Complete other administrative tasks as required

**Qualifications**:
If you’re a team player who is eager to learn new skills, develop a relationship with both clients and home support workers then we want to meet you With a background in client satisfaction or schedule development, the successful applicant will be professional and able to adapt to changing client needs. Previous Home Support Worker experience would be an asset

**Other Skills and Abilities**
- Exceptional organizational and interpersonal skills;
- Proven ability to work both independently and as part of a team;
- Ability to meet deadlines and strong commitment to continual learning;
- Ability to demonstrate competency in scheduling software;
This position is Monday - Friday from 8:30 AM to 5:00 PM. Our Client Care Coordinators also have a rotational on-call period shared by the team.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday
- On call

Ability to commute/relocate:

- Clarenville-Shoal Harbour, NL: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Scheduling: 1 year (required)

Work Location: In person



  • Conception Bay South, Canada Provincial Homecare Full time

    **Client Care Coordinator** **Job Summary** The Client Care Coordinator, under the direction of the Client Care Manager, handles client care and service inquiries, arranges client care and service, schedules Home Support Workers and maintains scheduling information and data as required. **Duties and Responsibilities** - Handle and document prospective...


  • Thunder Bay, Canada Amplifon Full time

    **Overview** An estimated 3 million Canadians are hearing-impaired and that number will continue to rise as the population ages. At Amplifon, we are dedicated to serving our clients and helping to make a positive difference in people’s lives through the gift of sound. As a Client Care Coordinator, you are the first point of contact for our customers. You...


  • Thunder Bay, Canada Field Trip Health Full time

    **About Field Trip Health** Field Trip Health was established in 2019 in Thunder Bay, ON by Dr. Mario Nucci, a passionate advocate for innovation in the area of mental health. At Field Trip Health, our primary focus is Ketamine Assisted Psychotherapy (KAP), a combination of Ketamine and Psychotherapy, which has shown to be 70% effective against treatment...


  • Thunder Bay, Canada Amplifon Group Full time

    **Overview** An estimated 3 million Canadians are hearing-impaired and that number will continue to rise as the population ages. At Amplifon, we are dedicated to serving our clients and helping to make a positive difference in people's lives through the gift of sound. As a Client Care Coordinator, you are the first point of contact for our customers. You...


  • Thunder Bay, Canada St Joseph's Care Group Full time

    **Bargaining Unit: NON-UNION** **Status: Full Time TEMPORARY** **Department: Communications, Engagement & Client Relations** **Site: St. Joseph's Hospital** **Shifts: Days** **Annual Salary: $66,814.80 - $83,524.35** The Coordinator - Client & Community Relations (the Coordinator) is responsible for developing, implementing and maintaining...


  • Thunder Bay, Canada Motion LP Full time

    **Consider joining us as a Client Care Coordinator if**: You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with...


  • Thunder Bay, Canada Motion LP Full time

    **Consider joining us as a Client Care Coordinator if**: You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with...


  • Conception Bay South, Newfoundland and Labrador, Canada Elite Home Care Ltd. Full time

    About the RoleWe are seeking a compassionate support worker to join our team at Elite Home Care Ltd.Job DescriptionThe successful candidate will be responsible for providing personalized support and care to clients in their homes. This will include assisting with bathing, personal hygiene, laundry, light housekeeping, preparing and serving nutritious meals,...

  • Care Coordinator

    7 months ago


    Thunder Bay, Canada Home and Community Care Support Services Full time

    **Job Description**: Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator, you will assess and determine patient...

  • Primary Care Paramedic

    7 months ago


    Conception Bay South, Canada Fewers Ambulance Service Full time

    Work Term: Permanent - Work Language: English - Hours: 80 hours bi-weekly - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: Experience an asset **Work setting**: - Private ambulance company **Tasks**: - Assess extent of injuries or illness of trauma victims to determine emergency...


  • Conception Bay South, Canada CANNING PERSONAL CARE HOME Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year Work setting - Rural area - Willing to relocate Tasks - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out...

  • Care Coordinator

    7 months ago


    Thunder Bay, Canada Home and Community Care Support Services Full time

    Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator, you will assess and determine patient care needs and...


  • Thunder Bay, Canada Amplifon Americas Full time

    Amplifon, the global leader in retail hearing solutions, is expanding its team of **Client Care Coordinators **in Canada.We are seeking passionate, driven individuals who are committed to making a difference. By joining Amplifon, you're not just working for a company - you're working towards a purpose; helping people rediscover all the emotions of sound. At...


  • Conception Bay South, Canada Coombs Compassionate Home Care Agency Inc.™ Full time

    Personal/Home support workers care for people who are ill, elderly or need help with daily tasks. You would play a vital role in ensuring clients remain comfortable, safe, and cared for in their own homes. HSWs would be responsible for personal care and home management for clients. HSWs may be required to complete or assist client with personal grooming,...


  • Thunder Bay, Canada Amplifon Americas Full time

    Amplifon, the global leader in retail hearing solutions, is expanding its team of **Client Care Coordinators**in Canada.We are seeking passionate, driven individuals who are committed to making a difference. By joining Amplifon, you're not just working for a company - you're working towards a purpose; helping people rediscover all the emotions of sound. At...

  • Client Care Navigator

    4 months ago


    Thunder Bay, Canada Vision Loss Rehabilitation Canada Full time

    Do you want to work for a health care organization that changes people's lives? One that not only cares deeply about clients, but also values that its employees are its greatest asset? **Vision Loss Rehabilitation Canada** is a unique health services organization that serves people who are blind or partially sighted across the country. Our certified...


  • Ottawa South, Canada ParaMed Home Health Care Full time

    **Description**: As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. Shifts: 6am to 2pm, 2pm to 10pm **Why you’ll love working here**: - Celebration and Recognition programs - Part time and...


  • Ottawa South, Canada ParaMed Home Health Care Full time

    **Description**: As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. **Why you’ll love working here**: - Celebration and Recognition programs - Part time and Full-time opportunities - Comprehensive...


  • Thunder Bay, Canada Amplifon Group Full time

    **Position Summary**:As a Client Care Coordinator, you change lives by empowering people to rediscover all the emotions of sound. You create an exceptional client experience, by going the extra mile to foster an inclusive, welcoming, and people-oriented environment. You build trusted relationships with your clients from the moment they step into our door, by...

  • Material Controller

    7 months ago


    Conception Bay South, Canada Bluewater Group Full time

    **Who we are?** **Bluewater Group: “Keeps you moving”** - leaders in Warehousing & Logistics, Shipping supplies, Mobil branded Lubricants, for over 40 years. Bluewater Group has won the Deloitte Canada’s Best Managed Companies Award 7 years in a row! At Bluewater Group we are committed and dedicated to creating a diverse and inclusive environment...