Client Care Coordinator
1 month ago
**Client Care Coordinator**
**Job Summary**
The Client Care Coordinator, under the direction of the Client Care Manager, handles client care and service inquiries, arranges client care and service, schedules Home Support Workers and maintains scheduling information and data as required.
**Duties and Responsibilities**
- Handle and document prospective client inquiries regarding requests for care and service
- Assess client service needs in consultation with the Supervisor; schedule Home Support Workers for care and service assignments such that there is an appropriate match between the client’s needs and the qualifications, skills and abilities of Home Support Workers; and promote consistency of caregiver assignments and coordination of services.
- Notify clients and Home Support Workers regarding initial and ongoing schedules
- Communicate any schedule changes to those affected by the changes such as the client, caregiver and/or HSW
- Collaborate and communicate with Regional Health Authority Case Managers, caregivers, and/or client family members.
- Complete data entry and maintain accurate current scheduling documentation in Alayacare.
- Assist with training and mentoring of all Home Support Workers by directing them to our web-site training modules
- Assist with the supervision, recruitment and orientation of Home Support Workers as requested.
- Ensuring accurate Client Creation in Alayacare is accurate (noting required skills & delegations)
- Participate in client satisfaction initiatives
- Handle and document client concerns and complaints in a timely manner and as appropriate, notify the Supervisors; maintain appropriate documentation.
- Participate in ongoing internal and/or external continuing education activities.
- Adhere to Provincial Homecare Policies and Procedures.
- Maintain confidentiality of client and corporate information and discusses same only with appropriate Provincial Homecare staff.
- Complete other administrative tasks as required
**Qualifications**:
Clear Code of Conduct
**Experience**
Relevant Experience and computer experience would be an asset.
Previous Home Support Worker or Some Support Industry experience would be an asset
**Other Skills and Abilities**
- Exceptional organizational and interpersonal skills;
- Proven ability to work both independently and as part of a team;
- Ability to meet deadlines and strong commitment to continual learning;
- Ability to demonstrate competency in scheduling software;
- Ability to operate all standard office equipment
**About us**
At Provincial Homecare, we are committed to attracting, developing, motivating, and retaining talented Employees. We strive to provide a fair, challenging and rewarding work environment in an atmosphere of open communication; and to always treat our employees with fairness and respect.
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- On call
- Weekends as needed
Ability to commute/relocate:
- Conception Bay South, NL: reliably commute or plan to relocate before starting work (required)
Work Location: In person
-
Client Care Coordinator
4 weeks ago
Conception Bay South, Canada Provincial Homecare Full timeClient Care Coordinator Are you a strong multitasker who likes to work in a fast-paced environment? If so, Provincial Homecare is actively hiring for a Client Care Coordinator in our CBS office. **Job Summary** **Responsibilities** - Notify clients and Home Support Workers regarding initial and ongoing schedules. - Communicate any schedule changes to...
-
Client Care Coordinator
3 weeks ago
Thunder Bay, Canada Field Trip Health Full time**About Field Trip Health** Field Trip Health was established in 2019 in Thunder Bay, ON by Dr. Mario Nucci, a passionate advocate for innovation in the area of mental health. At Field Trip Health, our primary focus is Ketamine Assisted Psychotherapy (KAP), a combination of Ketamine and Psychotherapy, which has shown to be 70% effective against treatment...
-
Client Flow Coordinator Ft
1 month ago
Thunder Bay, Canada St Joseph's Care Group Full time**Bargaining Unit: Non-Union** **Status: Full Time** **Department: Inpatient Rehabilitative Care Services** **Site: St. Joseph's Hospital** **Shifts: Days (Occassional evenings and weekends)** **Annual Salary: $78,762 - $98,451** Reporting to the Director - Inpatient Rehabilitative Care, the Client Flow Coordinator provides expertise in capacity/bed...
-
Hospital Based Case Coordinator
2 weeks ago
Conception Bay South, Canada Winnipeg Regional Health Authority Full timeSelect how often (in days) to receive an alert: Already a Manitoba health-care employee?If you are a current Manitoba health-care employee looking for new opportunities, please click on the button below. Employer: Winnipeg Regional Health Authority Site: WRHA Community Health Services - St. Boniface Hospital Department /...
-
Hospital Based Case Coordinator
2 weeks ago
Conception Bay South, Canada Winnipeg Regional Health Authority Full timeSelect how often (in days) to receive an alert: Already a Manitoba health-care employee?If you are a current Manitoba health-care employee looking for new opportunities, please click on the button below. Employer: Winnipeg Regional Health Authority Site: WRHA Community Health Services - St. Boniface Hospital Department /...
-
Client Care Coordinator
3 weeks ago
Thunder Bay, Canada Motion LP Full time**Consider joining us as a Client Care Coordinator if**: You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with...
-
Client Care Coordinator
2 weeks ago
Thunder Bay, Canada Motion LP Full time**Consider joining us as a Client Care Coordinator if**: You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with...
-
Client Care Coordinator
2 weeks ago
Thunder Bay, Canada Motion Full timeConsider joining us as a Client Care Coordinator if:You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with colleagues,...
-
Coordinator, Client Relations
4 weeks ago
Thunder Bay, Canada St Joseph's Care Group Full time**Bargaining Unit: NON-UNION** **Status: Full Time** **Department: Quality** **Site: St. Joseph's Hospital** **Shifts: Days** **Annual Salary: $72,325 - $90,421** Reporting to the Director - Quality, the Coordinator - Client Relations & Quality is dedicated to improving the client and family experience, and is accountable for implementing and...
-
Care Coordinator
3 weeks ago
Thunder Bay, Ontario, Canada Home and Community Care Support Services Full timePART TIME (.6 FTE) TO AUGUST 2026 CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You're looking in the right place. As a Care...
-
Care Coordinator
4 weeks ago
Thunder Bay, Ontario, Canada Home and Community Care Support Services Full timePART TIME (.6 FTE) TO AUGUST 2026 CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You're looking in the right place. As a Care...
-
Care Coordinator
1 month ago
Thunder Bay, Canada Home and Community Care Support Services Full time**Job Description**: Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator, you will assess and determine patient...
-
Care Coordinator
1 month ago
Thunder Bay, Ontario, Canada Home and Community Care Support Services Full timeAre you an experienced registered nurse, physiotherapist, occupational therapist or social worker seeking a rewarding career that cares for others, in a professional practice that cares for you? You're looking in the right place. As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community...
-
Care Coordinator
1 week ago
Thunder Bay, Canada Home and Community Care Support Services Full time**Job Description**: **_ PART TIME (.5 FTE) TO JANUARY 2025_** **_ CARE AND BE CARED FOR - THIS IS YOUR HOME_** Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re...
-
Care Coordinator
4 weeks ago
Thunder Bay, Canada Home and Community Care Support Services Full timeAre you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator, you will assess and determine patient care needs and...
-
Care Coordinator
4 weeks ago
Thunder Bay, Canada Home and Community Care Support Services Full timePART TIME (.6 FTE) TO AUGUST 2026 CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care...
-
Care Coordinator
2 weeks ago
Thunder Bay, Ontario, Canada Home and Community Care Support Services Full timeJob Description:Are you an experienced registered nurse, physiotherapist, occupational therapist or social worker seeking a rewarding career that cares for others, in a professional practice that cares for you? You're looking in the right place.As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and...
-
Care Coordinator
4 weeks ago
Thunder Bay, Canada Home and Community Care Support Services Full timeJob Description PART TIME (.5 FTE) TO JANUARY 2025 CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re...
-
Care Coordinator
1 week ago
Thunder Bay, Canada Home and Community Care Support Services Full timeJob Description PART TIME (.6 FTE) TO AUGUST 2026 CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re...
-
Care Coordinator
1 month ago
Thunder Bay, Ontario, Canada Home and Community Care Support Services Full timeAre you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You're looking in the right place. As a Care Coordinator, you will assess and determine patient care needs and eligibility,...
