Client Care Representative

1 month ago

Chilliwack, Canada HUB International Full time

Hi, we’re HUB We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you’re ready for tomorrow.

The Opportunity

Are you a bright, outgoing, people-oriented person? If so, this is the job for you.

At HUB, we value education and continuous learning, and are excited to assist you along your career development path. We will provide you with the tools and resources to go through the Level 1 Insurance Training Program, if not already obtained.

As an Auto Associate, you will advise new and existing clients in the branch on how to best protect their assets when it comes to automobile insurance. You will build relationships and offer solutions using a diverse selection of insurance products while achieving performance targets. You will have continuous learning and development opportunities to maintain licensing requirements and work towards your career goals.

**Responsibilities**:
Build relationships with clients, colleagues and automobile dealership representatives

Proactively and creatively offer solutions using a diverse selection of ICBC and private insurance products

Process a wide variety of auto insurance transactions including renewals, new plates, transfers, cancellations, debt payments and more

Upsell and cross-sell other insurance products from our other departments

Administrative duties, such as, answering the phone, inventory restock

**Qualifications**:
Exceptional customer service skills

Excellent written and verbal communication

Detail oriented

Ability to work in a busy, fast paced team environment

Weekend and Evening availability, depending on the needs of the branch

High school education or equivalent

Level 1 Insurance License is an asset, but not required

Why Join HUB?

An exceptional and welcoming company culture

Excellent compensation, benefits, RRSP match, referral incentives, and company perks

Paid educational training and vast learning opportunities

Room for advancement and growth within the organization

Paid half a day off for volunteering in your community
- HUB is a company that gives back and is active in our communities

Paid day off for your birthday - we want to celebrate you

What makes us different than all the rest?

**Our Vision**: To be everywhere risk exists - today and tomorrow. Helping protect what matters most.

**Our Mission**: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

**Our Core Values**:
**Entrepreneurship**: We encourage innovation and educated risk-taking.

**Integrity**: We do the right thing every time.

**Teamwork**: We work together to maximize results.

**Accountability**: We measure and take responsibility for outcomes.

**Service**: We serve customers, communities and colleagues.

The employment offer is contingent upon completion of a successful background check.

\#LI-POST

Department Sales

**Required Experience**: Less than 1 year of relevant experience

**Required Travel**: No Travel Required

**Required Education**: High school or equivalent

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

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