Brand Technical Specialist

3 months ago

Toronto, Canada IBM Full time

Introduction
Technology Sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to 'show' vs. 'tell' we're looking for recent graduates who want to combine their technical interests and education with the people skills needed to prospect and co-create with customers, partners, and colleagues on solutions to our clients' most complex business challenges.
In a world where technology moves at speed, it's essential that we stay ahead of the curve to provide tailored solutions that meet our clients' needs. It's not enough for us to have the technical expertise, we need to be great with people - to empathize, understand, and collaborate on technical solutions that will improve lives all over the world.
IBM’s comprehensive onboarding and industry leading learning culture will set you up for positive impact and success, whilst ongoing development will continually advance your career. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds - always willing to help and be helped

Your Role and Responsibilities
As a Brand Technical Specialist, you'll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM's industry leading solutions will solve their problems whilst delivering value to their business.

Your primary responsibilities will include, but not be limited to:

- Building Credibility and Trust: Through consultative methods at all levels, both internally and externally, to facilitate the closure of highly complex deals.
- Developing Proposals: Build propositions for clients to grow their businesses by solving strategic and tactical business problems with IBM’s proven technology solutions.
- Defining and Detailing IBM Solutions: Design feasible IBM solutions that complement and enhance clients' existing tech stacks.
- Supporting Teams for Sales Opportunities: Provide support to your team of Business Development and technical colleagues to identify and create up-/cross-sell opportunities within your assigned territory.

To be successful in this role, you will need:

- Confidence to contact and engage potential new customers and deliver an elevated experience.
- Motivation to achieve sales, business objectives and high client satisfaction.
- Aptitude to utilize selling technologies to network, engage clients, and identify new business opportunities.
- Embrace curiosity and a growth mindset.

You may work with any of the following technologies: Analytics, Artificial Intelligence, Automation, Cloud, Security, Sustainability, or Systems Hardware.

Required Technical and Professional Expertise
- Technical Education: B.S. or M.S. in Computer Science, Data Science, Engineering, Information Systems, or equivalent technical experience.
- Client Focused: Asks open-ended questions and understands needs to address business challenges.
- Tech Savvy: Conversant about technology, latest industry trends and how it is being applied to address business challenges.
- Team Player: Demonstrates team collaboration and can navigate different communication styles.
- Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential.
- Self-Starter: Motivated to work with clients and can lead projects independently.

Preferred Technical and Professional Expertise
- Programming coursework or experience a plus.
- Prior work experience in client sales or service.

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to cons

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