Area Manager

6 months ago

Peterborough, Canada CBI Health Full time

**Area Manager - Eastern Ontario**:
CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join CBI Health and find where your better begins.

**About this opportunity**

Are you accomplished at motivating teams, driving performance and rallying people around a common vision? Do you lead by example in meeting business goals while creating a culture of service excellence? If so, this area mandate with CBI Health could be the next logical step in your successful career.

As Area Manager in our clinic network in Eastern Ontario (including Kingston and Peterborough areas), you’ll be accountable for creating and sustaining an environment that exemplifies CBI Health's vision and values. Building, leading, and inspiring a talent-rich network, you will strategically drive engagement and quality and actively seek opportunities with existing and new business partners to ensure that individual and team performance results in year-on-year growth. Your focus on interdisciplinary care, including physical rehabilitation, occupational therapy and mental health, will be the key to your success in executing on this mandate.

Ultimately, we will count on you to ensure a collective focus on delivering excellent service that improves the health and enriches the lives of those we serve.

**Take an inside look at what you’ll do each day**
- Retain and attract high-performing talent that naturally lives the values of the organization
- Lead area engagement initiatives by executing on action plans derived from engagement survey results, town halls, and advisory committees
- Coach, mentor, and support the growth and development of leaders and future leaders within the area, actively mapping succession plans, and ensuring career paths are tangible and attainable
- Ensure all team members understand their key accountabilities and perform to the expected level
- Ensure resources are aligned with the organizational structure and meet business needs
- Foster and deepen relationships with existing business partners and stakeholders to increase volume with existing services and identify gaps that create new service delivery opportunities
- Maintain relationships with current business partners and support growth initiatives with CBI Health Business Development Team around local acquisition, new funders, new referral sources, and strategic partners
- Maintain a solid understanding of stakeholder priorities, strategic direction, and gaps in service provision to ensure the Area can offer innovative solutions to stakeholder challenges
- Work closely with other CBI Health business streams to leverage opportunities to integrate services and provide innovative continuums of care
- Share best practices and participate in provincial or national collaborative initiatives
- Analyze and submit monthly financial and KPI reports and results for the Area and independent business units
- Ensure appropriate resources are available and allocated effectively
- Provide timely, accurate forecasting and ensure the right systems and structures are in place to achieve targeted financial outcomes
- Ensure clinical performance indicators are tracking to, or exceeding, expectations
- Monitor local risk management activities and adherence to policies and procedures

**What you need to be successful**
- Hold a university degree or equivalent experience in business or a relevant clinical field
- Have an interest in rehabilitative care and service delivery, with leadership experience in operations
- Be self-motivated, quality-driven, and comfortable challenging the status quo
- Have a strong goal and results orientation and customer focus together with excellent decision-making and follow-through abilities

**What CBI Health offers you**
- Continuous learning and skills development
- Training and mentoring from a national network of experts
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Excellent administrative support
- Flexible hours, which allow work-life balance and focus on quality of life

**About us**

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff wor

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