Bilingual Customer Service Representative
6 months ago
Note: This is a full time in-person position out of our Vaughan office
Monday to Friday, with a rotating Saturday every 5 weeks
Recent grads welcome
Overview:
**Duties**:
- Communicate effectively with customers in English and French
- Dispatching subcontractors and technicians
- Utilize phone etiquette to follow up with subcontractors and update customers
- Resolve customer complaints promptly and professionally
**Requirements**:
- Fluency in English and French is a must
- Proven experience in customer service or a related field
- Strong communication skills with excellent phone etiquette
- Dispatching and construction experience an asset
Joining our team as a Bilingual Customer Service Associate offers the opportunity to work in a fast-paced environment, interact with diverse customers, and contribute to a positive customer experience.
Pay: $18.00-$25.00 per hour
Expected hours: 42.5 per week
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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