Customer Service Representative
1 week ago
To deliver exceptional customer service to both internal and external clients while meeting established goals.
Key Responsibilities:
Main functions and expected outcomes of this role:
- Ensure orders and credit notes are entered accurately and promptly.
- Prepare and verify invoices and bills of lading for outgoing shipments.
- Monitor high-priority orders to guarantee timely and complete delivery.
- Serve as a liaison between sales, logistics, and other departments (such as credit, production, and planning) as needed.
- Collaborate with buyers, along with the Key Account Manager, to create backorders when required.
- Investigate short shipment fines as needed for the credit department.
- Maintain close coordination with the shipping department.
- Accurately process large volumes of data as necessary.
- Provide timely support to assigned retail sales representatives.
- Coordinate with courier companies to ensure on-time delivery of purchase orders.
- Build and maintain strong relationships with key customers.
- Follow a customer call cycle for assigned accounts to secure orders.
- Meet KPI objectives set by the Manager.
- Support new product launches through clear communication.
- Track customer performance regarding volume and assortment, providing regular feedback on issues and opportunities.
- Respond to customer inquiries and requests.
- Perform additional duties as required.
Key indicators of performance and results for this role:
- Level of satisfaction among internal and external customers; success in meeting KPI targets.
- Capacity to be resourceful and work independently while completing tasks.
- Must be a self-motivated individual.
- Strong focus on detail and accuracy.
- Effective problem-solving abilities.
- Professional and articulate telephone communication skills.
- Ability to thrive in a fast-paced environment.
- Familiarity with the order process for the customer base.
- Knowledge of supply chain management is a plus.
Essential experience required for effective job performance:
- At least one year of customer service experience in an office setting; prior experience with sales calls is beneficial.
- Familiarity with data tracking systems is an advantage.
-
Customer Service Representative
2 months ago
Maple Ridge, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Maple Ridge is looking for a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases...
-
Customer Service Representative
2 months ago
Maple Ridge, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000We're seeking a Customer Service Representative to work at our food counter in Maple Ridge. As a key member of our team, you will be responsible for taking customer orders, preparing food items, and ensuring excellent customer service.Key Responsibilities:Greet customers and take their orders efficiently.Prepare food items according to customer...
-
Customer Service Representative
4 weeks ago
Maple Ridge, British Columbia, Canada Hi Five Chicken Maple Ridge Full timeJob Description:We are seeking a Customer Service Representative to join our team at BC Ltd. As a Food Counter Attendant, you will play a vital role in providing exceptional customer service and ensuring a seamless dining experience for our guests.Responsibilities:Prepare and serve food and beverages to customers in a fast-paced environment.Work efficiently...
-
Customer Service Representative
6 months ago
Maple Ridge, Canada Crystal Glass Canada Ltd. Full time_**CRYSTAL GLASS is currently recruiting for a Full Time position; Customer Service Representative for our Maple Ridge, BC location.**_ **Responsibilities**: - assisting customers with inquires, booking appointments and taking payments for services provided - working in team environment with manager and installers - Answering customer inquiries on the...
-
Customer Service Representative
6 months ago
Maple Ridge, Canada Crystal Glass Canada Ltd. Full time_**CRYSTAL GLASS is currently recruiting for a Full Time position; Customer Service Representative for our Maple Ridge, BC location.**_ **Responsibilities**: - assisting customers with inquires, booking appointments and taking payments for services provided - working in team environment with manager and installers - Answering customer inquiries on the...
-
Customer Service Representative
3 months ago
Maple Ridge, Canada BMO Financial Group Full time20691 Lougheed Highway Maple Ridge British Columbia,V2X 2P9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...
-
Customer Service Representative
6 months ago
Maple Creek, Canada BMO Financial Group Full time129 Jasper Street Maple Creek Saskatchewan,S0N 1N0 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
-
Customer Service Representative/cashier
6 months ago
Maple Ridge, Canada Iron Butcher Inc. Full timeCustomer Service Representative Job Summary We are seeking an energetic, dependable retail sales associate to join our growing team. You will directly assist customers, process transactions, help merchandise the sales floor, and play a vital role in making our retail experience a positive one. Top-notch customer service skills are a must, as is the ability...
-
Customer Service Representative
1 week ago
Maple, ON, Canada Fuze HR Solutions Full timeTo deliver exceptional customer service to both internal and external clients while meeting established goals. Key Responsibilities: Main functions and expected outcomes of this role: Ensure orders and credit notes are entered accurately and promptly. Prepare and verify invoices and bills of lading for outgoing shipments. Monitor high-priority orders...
-
Customer Service Representative
1 week ago
Maple, ON, Canada Fuze HR Solutions Full timeTo deliver exceptional customer service to both internal and external clients while meeting established goals. Key Responsibilities: Main functions and expected outcomes of this role: Ensure orders and credit notes are entered accurately and promptly. Prepare and verify invoices and bills of lading for outgoing shipments. Monitor high-priority orders...
-
Customer Service Representative
1 week ago
Maple, Ontario, York region, Canada Fuze HR Solutions Full timeTo deliver exceptional customer service to both internal and external clients while meeting established goals.Key Responsibilities:Main functions and expected outcomes of this role:Ensure orders and credit notes are entered accurately and promptly.Prepare and verify invoices and bills of lading for outgoing shipments.Monitor high-priority orders to guarantee...
-
Customer Services Representative
6 months ago
Maple Ridge, Canada BMO Financial Group Full time20691 Lougheed Highway Maple Ridge British Columbia,V2X 2P9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...
-
Customer Service Representative
1 week ago
Maple Ridge, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000Job SummaryWe are seeking a highly skilled and organized Customer Service Representative to join our team at beBee Professionals in Maple Ridge. As the first point of contact for clients, you will provide exceptional service, manage administrative tasks, and ensure seamless office operations.
-
Customer Care Representative
6 months ago
Maple Ridge, Canada Sonova Full timeMaple Ridge, CanadaCustomer Care Representative - Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ If so, we think you belong here at **Connect Hearing** as a **Customer Care Representative**! **Who we...
-
Customer Service Representative
1 week ago
Maple Ridge, British Columbia, Canada BMO Financial Group Full timeWe are seeking a skilled Customer Service Representative to join our team at BMO Financial Group. In this role, you will deliver exceptional service to our customers and prospects by identifying their needs and providing advice and guidance on financial solutions that align with their interests.Key ResponsibilitiesCollaborate with colleagues to identify...
-
Parts Sales
5 months ago
Maple Ridge, Canada Radius Industrial Works Inc. Full timeSalary: $22 **Parts Sales - Customer Service Representative** **Who We Are**: Radius is a rapidly growing company serving the tree, landscaping and forestry industries in B.C., Alberta, and the Yukon. We sell and service exclusive equipment that helps our customers keep their fleets up and running in an cost-effective, reliable way. Our vast expertise and...
-
Customer Service Representative
1 week ago
Maple Ridge, British Columbia, Canada Sherwin-Williams Full timeAbout UsSherwin-Williams is a leading provider of paint and painting solutions for the home and professional painter. Our mission is to help our employees and their families live healthier, save smarter and feel better.Job SummaryWe are seeking a highly motivated Customer Service Representative - Paint Specialist to join our team. As a key member of our...
-
Bilingual Customer Service Representative
6 months ago
Maple, Canada Abtek Ltd Full timeNote: This is a full time in-person position out of our Vaughan office Monday to Friday, with a rotating Saturday every 5 weeks Recent grads welcome! Overview: **Duties**: - Communicate effectively with customers in English and French - Dispatching subcontractors and technicians - Utilize phone etiquette to follow up with subcontractors and update...
-
Bilingual Customer Service Representative
6 months ago
Maple, Canada Abtek Ltd Full timeNote: This is a full time in-person position out of our Vaughan office Monday to Friday, with a rotating Saturday every 5 weeks Recent grads welcome! Overview: **Duties**: - Communicate effectively with customers in English and French - Dispatching subcontractors and technicians - Utilize phone etiquette to follow up with subcontractors and update...
-
Customer Service Ambassador
2 months ago
Maple Ridge, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Maple Ridge, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and informative...