Restaurant Floor Manager

3 weeks ago

Vancouver, Canada Tacofino Yaletown Inc. Full time

**About us**:Tacofino began as a food truck in the back of a surf shop in beautiful Tofino, British Columbia. We balanced surfing with creating world-inspired food from the best possible ingredients and wrapping them in delicious fresh tortillas. We have since grown into four restaurants and three food trucks across the Lower Mainland and Victoria.

**Our vision**:To continue to build a profitable restaurant group that our team, guests and our communities are proud and excited to be a part of.

**Our mission**:To create memorable experiences with a hospitality driven attitude that provides creative quality food while being a positive community partner and powered by a diverse, inclusive, and equitable team environment.

**Our values**:

- ** Creative quality food - **We create original, quality offerings with unique flavours
- ** Community - **We partner with our communities to support impactful positive change
- ** Inspired hospitality - **We want to provide memorable experiences that cannot be found anywhere else
- ** Our Team - **We achieve our goals by embracing people for their individuality and supporting their personal and professional growth
- ** Environment - **We strive to make positive sustainable decisions whenever possible

**We are looking for great people who value safe, inclusive, and positive work environments to join us.**

Tacofino is looking for a great person to join our team as a Floor Manager. You are an emerging leader with an outgoing personality and have a passion for hospitality that you are able to share with guests and team members alike. You recognize that amazing guest experiences are achieved through supporting your team and partnering closely with the back of house.

**About the role**:The right fit for this role is someone who has supervisory experience in the front of the house of a busy restaurant that has 10+ seats. You have experience in providing positive and inspiring leadership, giving support where needed, and contributing to an awesome restaurant atmosphere and positive workplace culture.

**What we offer**:

- Competitive salary
- Eligibility for Maternity & Parental leave benefits
- Work/life balance
- Eligibility for extended health benefits
- Eligibility for Employee and Family Assistance Program
- Ongoing events and team sports
- Free meals
- Great discounts for you and your loved ones before and after shifts
- Continued opportunities for growth

**You will be**:

- Championing an inclusive and positive workplace culture through values-based leadership, role-modelling the behaviours you expect in others, and identifying barriers in an effort to remove them
- Developing a strong understanding of Tacofino, including its history, menu, and values and sharing it with your team
- Providing support in onboarding, ongoing training and development, and increasing product knowledge within the team
- Partnering with your team in increasing sales through high levels of hospitality, drink and food, developing relationships with regulars, and brainstorming ideas
- Supporting location objectives and holding a strong sense of self-accountability in completing work tasks
- looking for opportunities for community initiatives by partnering with local non-profits
- Work toward efficiency and managing location costs, including food, beverage, and labour
- Providing support with administrative tasks
- Other duties as required

**You have**:

- A minimum of 1-year experience in a front of house supervisory role is considered an asset
- Passionate about hospitality and helping create great experiences through food and drink
- Experience in supporting workplace inclusion by helping support a welcoming and positive team environment and actively identifying and removing barriers to individual success
- Experience in delivering constructive feedback, having difficult but important conversations, and ensuring each individual is accountable for their role on the team
- Experience in motivating, and developing people in achieving shared goals
- Serving it right
- Excellent oral and written communication skills
- Strong interpersonal skills and ability to resolve conflict
- Ability to motivate and develop employees to achieve goals
- Basic to intermediate experience with technology
- Experience with MS Word, Excel
- Experience with Optimum Control is considered an asset
- Excellent time management skills
- Ability to work a flexible schedule including opening, closing, weekends, and holidays

**We believe in creating an inclusive environment and welcome all qualified applicants to apply.

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