Administrative Assistant

2 weeks ago


Regina, Canada Desjardins Full time

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

Are you an outgoing individual who thrives on bringing excitement to marketing? If so, we have a perfect opportunity for you. This new position in our office has been developed to support the desired increase in client service that our clients and our industry demands while playing a pivotal role working with our Financial Advisors sales efforts, injecting energy into every call and campaign.

General Information on the Position

Main responsibilities- Greet and assist clients and visitors to the branch- Receive and direct telephone inquiries-
- Responsible for scheduling client/advisor appointments- Ensure satisfactory resolution of client inquiries, coordinating responses with other colleagues and departments as necessary- Responsible for the completion of assigned processing by branch cut-off time, specifically for GIC business and non financial changes- Prepare letters and correspondence using Word and Mail Merge- Prepare daily banking deposit for the branch- Order and maintain branch supplies- Maintain filing system- Support overall branch operations and support other staff and advisors when required- Coordinate advisors’ marketing initiatives with implementation and tracking- Adhere to a high branch service level- Work in conjunction with the Branch Manager and the compliance department to ensure compliance regulations are always followed.

Other working conditions- The work arrangement for the position is full-time on-site work #LI-Onsite- Number of jobs available : 1

**Qualifications**:
- High school diplômas in a related field- A minimum of 1 year of relevant experience- Experience in the Financial Service industry

Please note that other combinations of qualifications and relevant experience may be considered- Hold the IFIC License and LLQP (an asset)

Specific knowledge- Very good knowledge of Investments products- Very good knowledge of the Microsoft Office 365 suite and solid computer skills- Proficient speaker, complete proficiency in English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients.

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Engagement, Nimble learning

Key competencies for the job

Work Location

1804 Victoria Avenue East Regina, SK, S4N 7K3

Trade Union

Non Syndiqué

Unposting Date

2024-03-19

Job Family

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.



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