Assistant Manager, 50/50 and Silent Auction

1 week ago

Toronto, Canada Canadian National Exhibition Full time

CNE - Toronto, Ontario
**Contract Position**: August 12th until September 4th

About the CNE Foundation

About the Grand CNE 50/50 and Silent Auction Programs
Each year, the CNE Foundation strives to raise essential funds that are vital for sustaining and growing our charitable programs. With the CNE community’s compassionate support of our 50/50 and silent auction fundraisers during the Ex, CNE Foundation initiatives make a meaningful impact throughout the year and collectively help uplift the community we serve.

Tickets for our Grand CNE 50/50 raffle are sold online ahead of the CNE event, and online and in-person during the CNE. The raffle is licensed by the Alcohol and Gaming Commission of Ontario (AGCO). Every raffle ticket purchased supports CNE Foundation community and youth programs.

Now entering its second year, our new CNE Foundation Silent Auction is held both in person and via the online fundraising platform during the CNE period, benefitting the CNE Foundation and our programs.

Four combined Grand CNE 50/50 and CNE Foundation Silent Auction outdoor activations will be situated throughout the CNE site, along with a fifth indoor location in the Enercare Centre for the display of auction items.

**Position Overview**:
Reporting to the Manager, 50/50 and Silent Auction Programs, the Assistant Manager, 50/50 and Silent Auction Programs will assist the Manager with the oversight of the CNE Foundation’s Grand CNE 50/50 and CNE Foundation Silent Auction fundraisers, including the supervision of the Sales Ambassadors, 50/50 and Silent Auction Programs.

**Responsibilities**:

- Supervise the day-to-day activities of the CNE Foundation’s Grand CNE 50/50 and Silent Auction fundraisers
- Assist Executive Director and Managers with move-in and move-out of fundraisers prior to and following the 2024 CNE; liaise with operations department and trades during set-up (labour, electricians, etc.)
- Ensure that sales, cash handling and other procedures are being followed, and that AGCO charity lottery requirements are being met
- Encourage and motivate staff in order to maximize raffle and silent auction proceeds in support of the Foundation’s charitable programs
- Ensure that the Sales Ambassadors are proactively interacting with CNE visitors and communicating CNE Foundation messaging
- Monitor overall and individual sales on a daily basis to ensure targets are being met and provide coaching as needed
- Manage the 50/50 and silent auction mobile devices, including the daily assignment and return of devices, and assist with troubleshooting as needed
- Oversee daily Sales Ambassador beginning, end-of-shift and closing cash handling and payment card tasks in order to maintain internal controls and provide accurate sales records
- Assist Manager with shift sign in/out and staff hours tracking, reporting and daily responsibilities
- Support Sales Ambassadors with daily opening and closing duties at selling locations and monitor throughout the day to ensure locations remain neat and presentable
- Assist with the delivery, display and replenishment of silent auction items as needed
- Provide support with customer inquiries or issue resolution as needed
- Other duties as assigned

**Qualifications and Requirements**:

- Previous 50/50, silent auction and/or ticket sales experience at a large-scale event would be considered assets
- Demonstrated ability to supervise and motivate others
- Excellent verbal communication and customer service skills
- Reliable, enthusiastic, friendly and self-motivated
- Previous cash handling and payment card transaction processing experience
- Strong organizational skills
- Must be 18 years of age or older
- Available to work flexible hours, evenings and weekends for the duration of the 2024 CNE (August 16 to September 2)
- Availability to work five to six days per week during CNE required
- Available to attend a full-day mandatory training session on Tuesday, August 6 at the CNE grounds
- Valid Ontario G license required in order to operate on-site golf cart

**Special Conditions**:

- Ability to work outdoors for extended periods and in all weather conditions (sun, heat, wind, cold, rain)
- Ability to lift boxes/items up to 25 lbs
- Required to dress in appropriate uniform

**Learned and Developed Skills**:

- Leadership and supervisory skills
- Ability to think critically in fast-past environment
- Time management and organizational skills
- Accountability

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