Business Analyst

1 week ago

Hamilton, Canada YMCA of Hamilton Burlington Brantford Full time

**Business Analyst**
Hamilton Downtown Family YMCA - Business Administration & Customer Care
79 James Street South
Hamilton, Ontario, L8P 2Z1

**Salary**:$50,000.00 annually.
**Position Status**: Full Time Permanent, with benefits and a complimentary YMCA
membership and a hybrid work model

**Placement**: Immediate***

**Why work at the Y?** Our work environment is defined by respect, teamwork,
opportunities for personal and professional growth and investments in the health and
wellness of the people who are part of that team. We offer an array of total rewards to
recognize loyalty, longevity, and passion for the work we do:

- Competitive total compensation packages
- Group health and benefits plans (includes medical, dental, and prescription
- Generous pension plans with employer matching
- Free YMCA Health & Fitness Memberships

eligibility)
**Nature & Scope**
The Business Analyst is a full-time position reporting to the General Manager, Business
Administration & Customer Care. The Business Analyst will work directly with Salesforce,
Power BI, or Excel to analyze data sets from internal departments, namely Childcare,
Employment and Immigrant Services, Camps, HFA, Philanthropy, Marketing &
Communications to provide senior leaders with business metrics, key performance
indicators and insights to support forecasting and the strategic planning process.

data in ways that reveal trends and risk factors and can identify opportunities or offer
- directed learning projects for fun. Experience with data modelling, data cleansing, reporting,
and dealing with large data sets to correlate information into dashboards is an asset training

will be provided. This role will also be responsible for supporting some software training.

**Responsibilities**:

- Build and maintain reports and dashboards to present accurate & timely business

information to various Association teams and stakeholders.
- Collaborate with other departments to gather, audit, and import information from

multiple systems and databases.
- Analyze and interpret data to spot discrepancies, anticipate questions, offer insight,

and recommend strategies for business improvements.
- Assemble daily, monthly, quarterly, and annual report packages for various internal

audiences as required.
***

If you are interested in this position,
please submit your letter of
**salary expectations,** by
**Friday, August 11, 2023, **attention:
**Adam Brown**
**General Manager, Business**
**Administration & Customer Care**

**We thank all applicants, however,**
**only those considered for an**
**interview will be contacted.
**Accessibility**:
The
Hamilton/Burlington/Brantford is
committed to creating an inclusive
environment that accommodates all
individuals, including those with
disabilities. We support the goals of
the Accessibility for Ontarians with
Disabilities Acts (AODA)_ _and have
established policies, procedures and
practices which adhere to the
accessibility standards set out in the
AODA. Should you require any
accommodation throughout the
recruitment process please do not
hesitate contacting our Human
Resources Department.

The
Hamilton/Burlington/Brantford is an
equal opportunity employer.

**Why Work for the YMCA?**

As a charitable organization, the

YMCA values the contributions of its

diverse teams. We recognize the

importance of providing meaningful

opportunities that allow employees

to grow and thrive. At the

Hamilton/Burlington/Brantford, in

addition to fair wages, we offer a

complimentary general membership

with additional options for family

participation. A comprehensive

benefits program is also available to

employees including a competitive

and robust pension program. YMCA

Employees enjoy a generous

vacation entitlement that increases

with seniority, as well as other paid

entitlements. All employees have

access to an Employee Assistance

Program which provides confidential

counseling and referral services as

well as preventative education.

Additionally, the YMCA understands

the holistic needs of its employees is

equally important and attempts to

support these goals by offering a

variety of staff discounts on the

programs and services that support

good health and strong

families. We look forward to

welcoming you to the YMCA.

***

**Responsibilities Continued:
- Work closely with the Business Administration and Customer Care team to

support data integrity, business processes, and the customer experience.
- Support the Salesforce team by responding to requests, troubleshooting

issues, and building reports for operational teams.

**Qualifications**:

- 3 to 5 years of relevant experience in business analysis, business

administration, or related fields
- Post-secondary education in accounting, business, statistics, or other related

discipline
- Must be able to prioritize, multitask, and work independently
- Must be able to maintain quality of work and at the same time meet multiple

deadlines as required
- Ability to pre

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