Business Analyst

2 weeks ago


Hamilton, Canada L3Harris Technologies Full time

Business Analyst, Service Operations

L3HARRIS WESCAM Division

Toronto/Hamilton, Ontario

About L3HARRIS WESCAM

As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search & Rescue and Airborne law enforcement agencies. From long-range covert surveillance missions to search and rescue operations, our MX-series systems, and the mission systems solutions they are a part of, produce stabilized high-magnification electro1-optical and infrared images from airborne, marine and ground based platforms, enabling our customers to see first and act first.

About the Role

Primary Responsibilities
- Act as the lead for new implementations and continuous improvement of existing business systems, processes and policies for service operations.
- Lead workshops to gather requirements and convert into use case, training instructions and departmental practices
- Provide support for project management and report weekly updates to the management team
- Create project business cases - by interfacing with the management team - to analyze processes, determine project scope, define resource, budget, timelines and document the deliverables
- Work with users, management and other business units to investigate issues and make recommendations and implement required changes, including training of users.
- Recommend and maintain business system user procedures, system documentation, and standard work instructions to maintain Quality documentation.
- Develop strong working relationships with the Customer Service, Service Centers, Supply Chain, Materials, Quality, Planning and Finance teams
- Develop functional software design documents. Work with developers in production of technical design documents. Ensures the technical design conforms to functional requirements.
- Participate in System Integration testing and User Acceptance testing with the business users to ensure a high quality delivery of software updates and process changes
- Provide status reports to the executive sponsor or other stakeholders as required
- Skilled troubleshooting experience to diagnose the root cause of an issue and make recommendations

Required Capabilities
- Strong knowledge of Tier 1 ERP Applications preferably Infor LN and material forecasting systems
- Strong knowledge of Customer Service and Supply Chain business processes
- Strong knowledge of Lean Manufacturing concepts
- Experience in gathering requirements for and understanding complex work flows across multiple departments
- Strong analytical problem solving and investigative ability
- Excellent written and verbal communication skills
- Technical business writing skills is an asset
- Knowledgeable with SQL queries and report development is an asset (MS SQ, SSRS, PowerBI)
- Project Management experience (PMP nice to have)
- Proficient with Microsoft Office Suite of tools including Excel, Word, Project, Visio, and Power Point
- Ability to lead meetings with stakeholders of all levels
- Ability to prioritize workloads

Desired Education and Experiences
- Relevant College Diploma or University degree or equivalent work related experience
- Project management designation not required but experience leading projects is an asset
- Business experience in Aerospace or Service environment with Product Data Management tools would be an asset
- Customer Service experience and asset but not required
- Must be eligible to meet requirements for Controlled Goods Program (CGP)
- Knowledge of ISO9000/AS9100 standards a plus
- Green Belt certification or experience with lean processes

About L3Harris Technologies

In July 2019 - L3 Technologies and Harris Corp merged to become L3Harris Technologies, becoming an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains.

Our customers perform on the world’s most challenging front lines. They trust us to keep them prepared for what’s next. We combine speed, innovation and flawless execution to give people confidence and security in the world ahead.

As we relentlessly pursue new ideas, we know that everything we bring to market must deliver, without fail, every time. The urgency of our quest is matched by our commitment to the people we serve.

In a world of ever accelerating change, threat environments move fast. We move forward faster, delivering industry-leading value.

Our work environment is both challenging and dynamic - our physical environment is state of the art. Here’s what you can expect as an L3Harris WESCAM employee
- Brand new, custom-built 330,000 sq ft Engineering and Production facility atop the Waterdown escarpment in Hamilton
- Close to hiking paths along the Bruce trail
- Ev



  • Hamilton, Canada Healthcare & Municipal Employees' Credit Union Full time

    **Position Vacancy** **Job Title**: Business Process Analyst **Job Status**: Regular Full-Time **Location**: Head Office / Hybrid or Remote Work Available **One (1) Vacancy** **Introduction** Are you someone who takes pride in creating efficiencies and wants to develop or improve on existing processes? If you answered yes to both of these questions...


  • Hamilton, Canada McMaster University Full time

    -Schedule Monday - Friday, 8:30am - 4:30pm Education Level Bachelor's degree in Computer Science, Business or related field of study. Career Level Requires 4 years of relevant experience. **UNIT DESCRIPTION**: Reporting to the Manager of Software Applications for the DeGroote School of Business, the Business Systems Analyst (III) works with stakeholders and...


  • Hamilton, Canada McMaster University Full time

    Ranked as one of the world’s Top 70 universities, McMaster University is devoted to the cultivation of human potential, realized through our innovative educational programs, cutting-edge research, and the diverse students, faculty, staff, and alumni who make up the McMaster family. Dedicated to creating a _Brighter World_, we recognize that our people are...

  • Business Systems

    3 days ago


    Hamilton, Canada AVL Manufacturing Inc. Full time

    **About us**: The AVL Group of Companies was founded in 1998. Hamilton Metal Works® (H.M.W), the group's founding company, focused primarily on large custom fabrications and machining. In 2006, H.M.W. changed its name to AVL Manufacturing, adding complete assembly, project management, and single-source supply chain services to its portfolio. AVL...


  • Hamilton, Ontario, Canada Home and Community Care Support Services Full time

    Business Intelligence Senior AnalystCARE AND BE CARED FOR - THIS IS YOUR HOME Are you passionate about about exceptional health care and driven by a desire to help others? Interested in a rewarding career working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals? ​ ​​​We are amid a momentous...


  • Hamilton, Canada FirstOntario Credit Union Full time

    **Why FirstOntario?** - FirstOntario Credit Union is one of the largest credit unions in Ontario. We are a trusted co-operative financial institution dedicated to providing competitive banking products and services and a quality Member service. More than 118,000 Ontarians choose FirstOntario for their financial needs - from chequing and savings accounts to...

  • Project Analyst

    6 days ago


    Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

    Posting #: **23376** - Openings Remaining: **1** - Full/Part Time: **Full Time** - Reg/Temp/Casual: **Temporary** - Union: **Non-Union** - Hours of Work: **Monday to Friday; days** - Time of Day: **Days** - Shift Length: - Open Date: **20/12/22** - Closing Date: **27/12/22** **Temporary Assignment - apprioximately 6 months** *** Working within a team...

  • Data Analyst

    4 days ago


    Hamilton, Canada GTX Group OF Agencies Full time

    We are looking to hire a data analyst to join our data team. You will take responsibility for managing our master data set, developing reports, and troubleshooting data issues. To do well in this role you need a very fine eye for detail, experience as a data analyst, and a deep understanding of the popular data analysis tools and databases. **Data Analyst...


  • Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

    **Position Details**: **Department**: Financial Planning & Analysis **Employee Type**: Regular, Full Time **If Temporary, Number of Weeks**: **Union**: Non-Union **Openings Remaining**: 2 **Schedule**: **Work Days**: Monday to Friday **Time of Day**: Days **Shift**: 7.5 hour **This position may be scheduled at any of the following sites**: Charlton Campus...


  • Hamilton, Canada 13263541 Canada Inc. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsInformation technologyComputer scienceBusiness administration, management and operations, otherManagement information systems, generalTasksConfer with clients to identify requirementsDesign, develop and implement information systems business solutionsDevelop and implement policies and procedures...


  • Hamilton, Canada 13263541 Canada Inc. Full time

    Education: Expérience: EducationCollege/CEGEPInformation technologyComputer scienceBusiness administration, management and operations, otherManagement information systems, generalTasksConfer with clients to identify requirementsDesign, develop and implement information systems business solutionsDevelop and implement policies and procedures throughout the...


  • Hamilton, Canada GM BluePlan Engineering Full time

    **Data Management Analyst** **(full-time permanent position)** **Location: Hamilton, Ontario** **GM Blue**Plan** Engineering **is a dynamic engineering, management and technology consulting company that provides full service and full asset life cycle offerings to our clients across Canada. With over 50 years of experience, we provide expert guidance to...


  • Hamilton, Canada Mohawk College Full time

    **Corporate Reporting Analyst - Temporary Assignment (Feb. 2023 - Mar. 2024)** Status**:Temporary Assignment (February 2023 - March 2024) **Hours**:Monday to Friday;** **35 hours/week **Campus**: Fennell **Pay Band**:10 **Rate of Pay**:$77,520 - $96,900 **Posting Date**:January 24th, 2023 **Closing Date**:February 3rd, 2023 at 7:00pm EST We support...

  • GIS Analyst

    3 weeks ago


    Hamilton, Canada City of Hamilton Full time

    SUMMARY OF DUTIES Reporting to the Supervisor, Business Applications (Spatial Solutions Services), the GIS Analyst facilitates the analysis, compilation, organization, interpretation, and dissemination of geographically referenced data sets through processing and inputting digital spatial and/or attribute data into a referenced database in order to...


  • Hamilton, Canada WOW Employment Solutions Full time

    We are hiring **Project Cost Analyst **for our client in York, ON (Hamilton area). **About our client** Our client is Railroad Construction & Maintenance leader in the rail industry with over 40 years of experience and spanning three generations. **Working Conditions** The job is only from the company’s office. There is no option to work hybrid or...

  • Senior FP&A Analyst

    3 weeks ago


    Hamilton, Canada Stryker Full time

    Why finance at Stryker?Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications,...


  • Hamilton, Canada Momentum Financial Services Group Full time

    Momentum Financial Services Group, formerly Money Mart Financial Services, is a leading provider of financial services in North America. For 40 years we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners.Backed by a retail network of over 400 locations, we provide access to cash and related...

  • Enrolment Services

    2 days ago


    Hamilton, Canada Mohawk College Full time

    **Enrolment Services & Systems Analyst** **Status**:Full Time **Hours**: Monday - Friday, 35 hours/week **Home Campus**: Fennell **Payband**: I **Rate of Pay**:$38.01 **Posting Date**:January 22nd, 2024 **Closing Date**: January 26th, 2024 at 7:00 pm EST We support and encourage the contributions of our diverse employees. We are committed to...


  • Hamilton, Canada CGI Full time

    Position Description: As a Programmer Analyst, you will be part of a technical team supporting business operations in an ERP Distribution environment working closely with internal business partners to support, debug, write, modify and test coding / scripting. • Extensive RPG, CLP programming knowledge • Experience in troubleshooting problems,...


  • Hamilton, Canada FirstOntario Credit Union Full time

    Why FirstOntario?FirstOntario Credit Union is one of the largest credit unions in Ontario. We are a trusted co-operative financial intuition dedicated to providing competitive banking products and services and a quality Member service. More than 118,000 Ontarians choose FirstOntario for their financial needs - from chequing and savings accounts to loans and...