Client Service Administrator

4 weeks ago


Montréal, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

As a Client Service administrator, you will have the opportunity to join an exciting team supporting our small business clients while interacting with Advisors, Account Executives and internal stakeholders.

The SunAdvantage team in Group Benefits Operations supports a block of business of approximately 20,000 clients. This team ensures they provide quality, timely and exceptional service by performing administrative tasks and calls.

**If you enjoy**
- Always learning. Your leader will support you and help you develop within this role and beyond
- Working in a fast-paced, evolving environment
- Developing and maintain excellent Client relationships while understanding the importance of confidentiality
- Engaging with Advisors, Clients, Account Executives and internal stakeholders on a regular basis
- Putting yourself in the Clients position and proactively solving problems to increase satisfaction scores
- Being organized and detailed oriented to ensure accurate contract data

**You are successful at**
- Being team oriented, collaborative and can build trust quickly
- Getting things done and taking ownership for your work
- Exceeding Client expectations
- Solid ability to organize and prioritize activities to ensure key objectives are met
- Strong communication, both written and verbal

**What's in it for you**
- Pension, stock and savings programs to help build and enhance your future financial plan
- Flexible Benefits from the day you join to meet yours and your family needs
- The opportunity to move along a variety of career paths with amazing networking potential
- Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle
- 15 vacation days

**You bring with you**
- As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.
- Experience in a customer service environment
- Experience in a multitasking environment
- Ability to work overtime based on Client needs
- Knowledge of Group Insurance products

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
44,700/44 700 - 73,200/73 200

**Job Category**:
Customer Service / Operations

**Posting End Date**:
02/05/2024



  • Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Montréal, Canada CUSTOMER EXPERIENCEEXPRIÉNCE CLIENT Full time

    Req Id: 407787 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...


  • Montréal, Canada SERVICE DE TRANSFORMATION BÉCANCOUR Full time

    Responsable service client domaine métalurgique Tâches demandées: - Recevoir les commandes externes des clients; - Valider les informations pertinentes sur les commandes externes; - Création d’une commande interne et envoi à nos différentes usines/entrepôts; - Céduler les camions en relation avec les commandes; - Entrer les marchandises reçus de...


  • Montréal, Canada Vialto Partners Full time

    Company Description Vialto Partners is a Global Mobility Tax and Immigration Services Business, made up of approximately 6,000 people, including around 160 partners, across 41 territories. The practice services more than 3,000 multinational and distributed workforce clients worldwide. Vialto Partners’ purpose is derived from the belief that they can make...


  • Montréal, Canada iA Groupe financier iA Financial Group Full time

    **#Permanent #Hybride** **Agent(e), Administration et service client** MRa est un Cabinet en assurance de personnes et un administrateur de contrats. En plus de distribuer des produits d’assurance personnalisé, MRa accompagne les assurés dans les différentes étapes du contrat. Vous êtes à la recherche d’un emploi stimulant? Venez rejoindre une...


  • Montréal, Canada Pure Strategic Marketing Full time

    **Client Service and Support Representative** We are seeking responsible and motivated team players to join our client services department. We have 2 roles that we are currently hiring for, Processing Agent and Customer Service Agent. For both roles we provide extensive training for the first 3 weeks on the job to get you settled. **How you’ll Make an...


  • Montréal, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...


  • Montréal, Canada Sun Life Full time

    Vous êtes unique, comme le sont votre parcours, votre expérience et votre façon de voir les choses. Ici, on vous encourage et on vous motive à donner le meilleur de vous-même, et on vous donne les moyens de le faire. Vous travaillerez avec des collègues dynamiques - experts dans leur domaine - qui sont impatients de partager leurs connaissances avec...


  • Montréal, Canada Morso Pizzeria Full time

    À la recherche d’un emploi au **coeur du centre-ville** ? MORSO Pizzeria & Alimentari est à la recherche d’une personne pour combler le poste de service client dans son kiosque qui est situé dans la foire gourmande **Le Central**. Morso c’est un espace lumineux, une clientèle agréable et un travail simple au sein d’une petite équipe. Nous...


  • Montréal, Canada Corporation Adfast Full time

    Travailler chez Adfast, c'est faire partie d'une aventure humaine et technologique qui a débuté il y a plus de 40 ans. Nous sommes un fabricant de adhésifs, scellants et mousses isolantes éco-responsables pour la construction de bâtiments durables. Adfast est certifiée vitrine de l'Industrie 4.0 par le ministère de l’Économie et de l'Innovation,...


  • Montréal, Canada CUSTOMER EXPERIENCEEXPRIÉNCE CLIENT Full time

    Code de demande: 407787 Bell ne se contente pas de construire des réseaux de calibre mondial, d’élaborer des services novateurs et de créer du contenu pour des médias multiplateformes : on transforme la façon dont les Canadiens communiquent entre eux et avec le reste du monde. Si vous êtes prêt à donner corps à des idées innovatrices et à vous...


  • Montréal, Canada SIMONE PERELE Full time

    Simone Pérèle est une entreprise au patrimoine extraordinaire. Fondée il y a 70 ans en France, la société est aujourd'hui l'un des principaux concepteurs, fabricants et distributeurs internationaux de produits de lingerie haut de gamme. La société a une forte présence sur le marché international, principalement en Europe, en Australie et en...


  • Montréal, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Montréal, Canada SOINS DENTAIRES DIVINA Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 32 hours per week - Education: Bachelor's degree - Experience: 1 year to less than 2 years - Pharmacy, pharmaceutical sciences and administration, other - or equivalent experience **Asset languages**: - Filipino; Pilipino **Work setting**: - Health care institution, facility or...


  • Montréal, Canada evenko Full time

    Raison d’être du poste Le secteur divertissement de Groupe CH (Canadiens de Montréal, Rocket de Laval, evenko, L’Équipe Spectra, etc.) qui produit les événements et festivals les plus populaires du Québec; Montréal en lumière, Les Francos de Montréal, Le Festival International de Jazz de Montréal, Osheaga, ILESONIQ, Lasso est à la recherche...


  • Montréal, Canada Eddyfi inc. Full time

    Pavemetrics® est le chef de file dans les systèmes de vision numérique pour l’inspection des infrastructures de transport. Pavemetrics a pour mission de fabriquer les meilleurs capteurs couplés au meilleur logiciel de traitement des données 3D et de les offrir au monde entier. L’équipe est à la recherche de son prochain spécialiste service...


  • Montréal, Canada Mad Science Group Full time

    **Who we are**: With locations all around the globe, Mad Science is the world's leading science enrichment provider for children ages three through twelve. We deliver unique, hands-on science experiences and toys for children, that are as entertaining as they are educational. Every year, Mad Science is proud to introduce millions of children to a world of...


  • Montréal, Canada Examworks Group, Inc. Full time

    Overview: - Formation sur le terrain - Avantages offerts - Environnement dynamique - Programmes de bien-être Disponible entre 8h et 17h30 du lundi au vendredi pour un horaire variable (37,5h/semaine) Type d'emploi : Temps plein Rémunération : à partir de 45 000,00$ par an Lieu du poste : En présentiel Qualifications: **Qualifications**: -...


  • Montréal, QC, Canada pvtistes Full time

    Coordonnateur(Trice) Commandes Et Service Clientèle - Remplacement De Congé Maternité 10118 Boulevard Saint-Laurent, Montréal, QC, Canada Édika offre par le biais de ses marques une vaste gamme de machines espresso tant pour le résidentiel que pour le commercial. Offrant des technologies innovantes et des designs dernier cri, les marques...


  • Montréal, Canada Jertyne Interior Services Ltd Full time

    **Functional Role** The function of the Administrative Assistant is to support the Service, Estimating and Accounting departments with the completion of their administrative tasks and duties, perform special projects, and provide absence coverage. **Reporting Relationships** The Administrative Assistant reports to the Controller as identified on the...